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“Understated Elegance!” 5 of 5 stars
Review of The Betsy - South Beach

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The Betsy - South Beach
4.5 of 5 Hotel   |   1440 Ocean Drive, Miami Beach, FL 33139 (City Center)   |  
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NEW Breakfast with Betsy
Ranked #4 of 201 hotels in Miami Beach
Monterey, California
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“Understated Elegance!”
5 of 5 stars Reviewed April 19, 2013 via mobile

Wonderful hotel in South Miami Beach. Beautiful, spacious, well furnished, clean room. Outstanding service. Would highly recommend. Resort fee included an umbrella and chairs at a very close fantastic beach where the staff were great. Would definitely stay at The Betsy again!!

  • Stayed April 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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1,350 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (283)
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London, England, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 19, 2013

My partner and I had planned a few days in South Beach following a business trip I made to Miami. We found the Betsy Hotel via Trip Advisor and were not disappointed. The staff is very friendly and helpful, and in the concierge got us great restaurant recommendations and also sorted us out for a 'swimming with dolphins. the food at the Betsy was very good - so were the cocktails. too good - so I am having extra sessions at the gym now.

  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boston, Massachusetts
Contributor
13 reviews 13 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed April 17, 2013

My husband and I made a last minute reservation to stay at the Betsy for one night to explore South Beach. We arrived four hours before check-in but the front desk staff was very pleasant and said they would do their best to prepare a room for us as soon as possible. More hotel staff unloaded our luggage and tagged it for storage until our room was ready and valet parked the car. We were welcomed to use the pool or any of the facilities while we waited. We chose to go to the beach, which is just across the street, and had a wonderful time in the gorgeous, azure blue, warm water. The weather was perfect so even though we got a call within a half hour that our room was ready we stayed at the beach for two hours more! The hotel provides very comfortable, cushioned lounge chairs, towels and an umbrella at no charge for guests. The service was friendly and prompt and there is a cute little snack bar steps away. The beach is great for people watching and unwinding.
Eventually we forced ourselves to leave the beach and went to check out our room. It was beautiful! Although it was on the smaller side, they did such a thoughtful job designing the space that it was perfect. Large windows with plantation shutters overlooked the cozy and elegant pool area. The king sized bed had fabulous linens and down pillows and was one of the most comfortable I have ever slept in. There was a flat screen tv and an iPhone dock as well as all the products and amenities we have come to expect in nice hotels. The mini fridge was well stocked and frankly had everything I would ever want. I felt right at home.
Service was great in all categories . The real treat was the roof terrace. What a view and so luxurious . We found this hotel on TripAdvisor and we think we got it at a great rate. It is high school vacation week and we still got it for about $245/night, according to our info almost half off.
Thank you Betsy Hotel and all it's employes ! We will return.

Room Tip: We had one of the smaller rooms with no ocean view and were still very happy...almost like staying a...
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  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Boston
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 17, 2013

A wonderful place to stay to avoid the raucous happy hour crowds of South Beach. Everyone is pleasant and helpful, and the hotel itself is lovely. BLT Steak provides the food, excellent, and the bartender is THE BEST!

Room Tip: We were on the second floor, poolside, very quiet.
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  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Glasgow, UK
Contributor
19 reviews 19 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed April 17, 2013

The Betsy Hotel looks amazing, it is a great picturesque building with loads of character, nice lobby, nice 'streetside' seating, nice rooftop terrace area and has a great location on South Beach.

The hotel is pretty expensive. Compared to the other hotels in which we had stayed during our trip this was the least value for money. I assume this just to be typical of South Beach rates.

The staff were friendly enough, however we did get the impression that tipping was a bit more of a given in Miami rather than service based, again...big fan of tipping, but not necessarily for things I am willing and able to do for myself i.e. finding a space on the beach, carrying a bag the two steps down from the lobby to the taxi etc etc. Possibly more of a reflection of Miami than the hotel directly.

The room was small, but light and airy with a partial pool view.

The Maid/Turndown service timing was pretty inconsistent, i.e they would appear at 8am one day, 12 the next, and as late as 4/5pm the next.

The pool was small and largely in the shade, which is great if you want the shade, but not so good if you want to relax by the pool in the Sun - which I imagine some South Beach visitors do crave after a day in the salty sea or sandy beach!

Whilst I don't have any massive negatives on the hotel, all in all it was just an ok experience for us when weighing up cost vs everything else.

Room Tip: It was pretty difficult to drop a bag due to the lack of places to stop or park on South Beach. M...
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  • Stayed November 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Phoenix, AZ
Top Contributor
50 reviews 50 reviews
40 hotel reviews
Reviews in 28 cities Reviews in 28 cities
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed April 16, 2013

I just completed another visit to The Betsy Hotel, and this property continues to deliver outstanding experiences for its guests. The past few months, I've stayed at other properties in Miami Beach for business and leisure, and they just don't live up to the first-class, boutique experience from The Betsy.
If you want a top-notch, classy, experience, with the convenience of South Beach right outside the door, than this is your hotel.
The Sales Department, particularly Albert Valera and Ivan Tamayo, are fantastic in ensuring the Hotel meets the expectations of discerning business and small group travelers. They introduced me to the property at an event over a year ago, and I'm now sold as a loyal supporter of the Hotel.
The BLT Steak restaurant is one of the best along South Beach. The quality of the food, the hand crafted cocktails from Kedar working at the Bar and the casual atmosphere keep me as a repeat customer.
Go try The Betsy ... you'll be glad you stayed and will return for more!

  • Stayed April 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Greenock
Contributor
13 reviews 13 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed April 15, 2013

We stayed at the Betsy for 3 nights in an Ocean view room above the main entrance, so overlooking the beach/ocean.

The room is compact (well, it is Ocean Drive) but was very nicely furnished: shutters, ceiling fan, tv and ipod dock, and an enormous bed. Very comfortable, and clean.
The bathroom was similarly compact but had all we needed and the walk in shower was nice. I can take or leave having a tv screen in the bathroom mirror! The in-room toiletries were nice.

The rooftop garden is well worth a visit to read, relax and just chill out watching the ships go by in the distance. Lots of loungers and seats to use. Watch out for the bar prices - ouch!

Location is great. At the top end of Ocean Drive so you have direct access to the beach / boardwalk and the rest of Ocean Drive itself. Within minutes you can walk to Collins/Washington and to the Lincoln Mall, so there's plenty of options for sightseeing, restaurants, bars etc.

We used the restaurant once for dinner. The service was typically American (servers who like to chat their way through their shift - this is not a criticism, rather an observation. We saw the same in supermarkets, department stores and elsewhere), and was a little on the casual / slow side. However, they were polite, knew the menu inside out and were able to answer our questions. The food was also very good.

Other staff at the hotel were also very helpful - we made a small amendment to our booking at check-in without any issues whatsoever.
I would also recommend joining the SLH Club before booking as you can qualify for an upgrade or special offers.

We didn't use the pool (preferred the beach) and the courtyard looked very quiet anytime we were passing by but the pool area looked very clean and tidy.

Would definitely recommend hotel.

Room Tip: We were staying in a room opposite a lift. It's generally a quiet hotel but the soundproofing on...
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  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Betsy - South Beach

Address: 1440 Ocean Drive, Miami Beach, FL 33139
Phone Number:
Location: United States > Florida > Miami Beach > City Center
Amenities:
Bar / Lounge Beach Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Miami Beach
#2 Spa Hotel in Miami Beach
#2 Romantic Hotel in Miami Beach
#2 On the Beach Hotel in Miami Beach
#3 Luxury Hotel in Miami Beach
#4 Family Hotel in Miami Beach
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — The Betsy - South Beach 4.5*
Official Description (provided by the hotel):
The Betsy is an elegant, historic landmark hotel located in the heart of South Beach. Relaxed tropical interiors and an intimate courtyard pool create an aura that is passionately low-key. Sharing The Betsy's lobby is BLT Steak, an iconic modern American steakhouse featuring a full Sushi & Raw Bar. Betsy's rooftop Deck is expansive with sweeping views of the Atlantic, offering a Wellness Garden with a full range of spa treatments and complimentary sunrise yoga. The 61 room property cocoons its guests in timeless luxury, while offering an incredible view of the beach, exquisite amenities, and a unique presence for art and culture that invites travelers to relax, refresh and renew. ... more   less 
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Also Known As:
Betsy Hotel Miami Beach

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