Just back from 4 fabulous nights at the Betsy. We were extremely early for our check in but were warmly greeted and found check-in smooth and simple. From our first interaction with Robert at the front door, to the concierge(s), turn down service, a great restaurant and bar, drinks on the roof with fine service by Johnson, and super easy access to the beach and included amenities on the beach -we found our stay just about perfect. We complimented the front desk on the hotel's welcoming and comfort for folks our age (55+) which was perfect! We weren't sure how we'd feel being on South Beach but it is the perfect spot! We did upgrade our room upon arrival to a pool side room and it was very quiet at all times (even though located on first floor). Can't think of anything that was missing. The entire staff are cordial and always welcoming! Valet service are definite 'hustlers' working hard to please. Housekeeping was great as well. Obviously I'm finding it hard to find any fault. We used the front desk for a few business services and they couldn't have been more accommodating. Restaurant may have been our best dinner while on vacation. Returned for lunch the next day. All in all, I hope we'll have the chance to return. ( We did not use the spa or breakfast/room service and only downgraded the room a bit because of it's size which really can't be helped in a boutique hotel such as this and the small dimension of the bathroom sink/shower.) We loved it!

My daughter is getting married on the Roof deck of the Betsy Hotel in June 2013. During our recent visit to the Betsy, we had the best experience you could ever imagine in the planning of this upcoming special day. We had to fit many appointments into a 24 hour period and all went beautifully, thanks to suggestions and coordinating assistance from the staff of the Betsy. Our accommodations were very comfortable as well. We thank you, Debra, Julie and others who made our stay warm and welcome and our planning very productive. Looking forward to seeing you again soon.

This is such a classy, well run, beautiful hotel.

We stayed here as part of our honeymoon trip to America In July 2012. I could not find anything to fault this hotel. The staff were extremely helpful and polite, and the room was just gorgeous - very new england meets miami chic! We only stayed a few nights but wish we had stayed longer. Would definitely go back and would recommend anyone to stay there.

In addition the location is perfect for South Beach, we walked along the beach front taking in the bright art deco lighting of hotels further down the front most nights. Miami South Beach is perfect for night life and lovely food - but 3 days was enough! Unless you explore wider Miami city etc... but we stayed mainly by the beach.

We spent six nights at the Betsy. The staff in general is very friendly and competent. The suite we were staying in was very nice and calm (pool view) except that there is no door between the bedroom and the living room where our children were sleeping. The beach is just across the road. There's a lot of things you can do by walking. The breakfast (not included) was very good. The only problem we had was with the restaurant. It was a very busy week and we were able to book a table only on the last night. We should have been informed when we checked in that it's better to book a table in advance but we weren't. And there are two ladies who are not very friendly and smiley, even haughty. The food at the BLT is really very good. We loved that the hotel was small. The roofdeck is really nice and the bartender up there is very friendly and funny. We will definitively go back at the Betsy.