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The Betsy Hotel, South Beach: Traveler Reviews

4.5 of 5
1440 Ocean Drive, Miami Beach, FL 33139
Hotel amenities
The Betsy Hotel, South Beach
Ranked #1 of 199 hotels in Miami Beach
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859 reviews from our community

Traveler rating
    614
    159
    57
    21
    8
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Families
146
 
Couples
437
 
Solo
41
 
Business
67
 
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Date Rating
Hambon
Senior Contributor
34 reviews 34 reviews
31 hotel reviews
Reviews in 30 cities Reviews in 30 cities
30 helpful votes 30 helpful votes
“Stylish South Beach boutique”
4 of 5 stars Reviewed December 4, 2012

Stayed here for four nights as part of our honeymoon trip to Florida. Overall, this is a chic boutique hotel and the reality matches up to the descriptions and photos on the website. The lobby and bar areas are very calm and stylish and the staff are incredibly hospitable and helpful. Rooms are small, but not excessively so and certainly more than adequate by European standards and are clean and very stylishly appointed.

The location is at the 'right' end of Ocean Drive away from the nosier bars and clubs and tucked away from the tourist traps. Turn left out of the hotel and you are at the beach bars and famous hotels of South Beach and immediately behind the hotel, you are on the shopping streets of Washington and Lincoln. All in all it's a great location which offers the best of all worlds, however, it does lack the South Beach vibe and pool scene of some of the better known hotels such as the Delano or the W. The pool here, though nice, is essentially a small courtyard with no views and no music/scene to speak of so those looking for that vibe would be better off elsewhere.

Other criticisms are that, during a four night stay, the rooftop bar was closed for private functions for two - a shame that residents are denied access to such a key feature. Also, we dined one evening at the much vaunted BLT restaurant and found it to be somewhat over-hyped and very over-priced. They food and service were very good, but steak and chips is steak and chips and at $250 for two with no starters (or puddings) and half a bottle of wine, it's hard not to feel a little mugged. The same meal in any major city like London, New York or Paris would have cost half as much, but then again you don't come to Miami for a bargain.

All in all, this a proper boutique hotel with an intimate feel and excellent customer service and stylish surroundings. It's easily the best on Ocean Drive, but perhaps lacks some of the pool/beach side amenities that other South Beach hotels offer.

Room Tip: The lift is very small and very, very slow, so lower level rooms to be recommended.
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  • Stayed November 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Hambon about The Betsy Hotel, South Beach
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheBetsyHotel, General Manager at The Betsy Hotel, South Beach, responded to this review
December 26, 2012
Dear Hambon,

Thank you for taking the time to write your review. You certainly do know South Beach - the Betsy prides itself on being more about comfort and kindness than a sexy scene, as you point out. There is something for everyone here - but at the Betsy, peace and solitude, and a place to have a good conversation about things that matter, come first. As you point out, though, step outside the front door and everything that is South Beach awaits....

Best regards,

Jeff Lehman
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
“Pleasant Stay”
3 of 5 stars Reviewed December 2, 2012

Stayed for one night before heading back to London. We arrived before the official check-in time but were kept informed and the room made ready as quick as possible. We were offered an alternative room with a sea view but it was a lot smaller than the room we had booked, so stuck it out for the larger suite. Room very clean, nicely presented, can't fault the room at all or staff.

Decided to dine at the hotel BLT restaurant that evening. The service was excellent, staff very pleasant, but a bit dissapointed with the meal that we ordered for the price we paid. In the morning we returned to the restaurant for our inclusive 'continental' breakfast. We were handed a very limited menu and only allowed to select three items which were very basic and not substantial and service very slow. Looking at other tables if you paid for a breakfast you appeared to get much better service and portions.

The one, compact and very slow elevator serving this hotel, guests and staff, is an issue as mentioned by others, but a good excuse to use the stairs if you can.

Overall, pleasant stay but would not eat at the restaurant again!

Room Tip: We had room 318, no sea view but really nice sized room.
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  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
Ask Bobby416 about The Betsy Hotel, South Beach
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheBetsyHotel, General Manager at The Betsy Hotel, South Beach, responded to this review
January 16, 2013
Dear Bobby416,

Thank you for your visit with us, and for taking the time to write your review of your brief stay. I am happy that the hotel measured up to your expectations, and we hope to see you back one day for a longer visit. As BLT was not a positive experience for you, there are many options locally for some great dining, we would be happy to share those with you on your next trip. We look forward to ahving that opportunity one day!

SIncerely,

Jeff Lehman
General Manager
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Amsterdam, The Netherlands
1 review
2 helpful votes 2 helpful votes
“betsy the best on ocean drive”
5 of 5 stars Reviewed December 2, 2012

betsy is comfortable nice and classy hotel excellent food, top service and a top location. nice big terrace on top floor, small pool but nice beach service included. on ocean drive a lot is going on, mostly quite loud, the Betsy is for people who like comfort, attention and not 80 beats per second, but lazy jazz. we had a great time, its not cheap, so its selective. european/colonial. just what I like.

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
Ask a50dutchman about The Betsy Hotel, South Beach
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheBetsyHotel, General Manager at The Betsy Hotel, South Beach, responded to this review
January 16, 2013
Dear a50dutchman,

Thank you for your recent visit with us and your review. We have an amazing amount of Guests fron the Netherlands stay in our boutique hotel, it seems to be a perfect fit. I am happy that you saw so much of us and felt so good about your experience. We look forward to your next trip!

Best regards,

Jeff Lehman
General Manager
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Tokyo, Japan
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
“Impeccable service”
5 of 5 stars Reviewed December 1, 2012

Never have I been in a hotel that made me feel so special. I had documents that needed to be scanned and emailed to me. I was expecting them to charge me. There was no charge and the staff really made me feel like they were genuinely happy to be of service. Reminds me of the old days you see in the movies, where the butlers are actually proud of their service! Wow, I'm impressed! Every little thing I needed, they sent someone to me right away or were ready to. Wish every hotel had staff like theirs!

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Scottsboro, Alabama
Senior Contributor
35 reviews 35 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
13 helpful votes 13 helpful votes
“Nice South Beach hotel”
4 of 5 stars Reviewed November 30, 2012

convenient location and nice staff. A little pricey but what isn't in South Beach.
elevators are slow (very slow and small) might as well take the stairs , much faster. BLT Steak restaurant in the hotel is great!!!!

  • Stayed September 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Betsy Hotel, South Beach

Also Known As:
Betsy Hotel Miami Beach
Address: 1440 Ocean Drive, Miami Beach, FL 33139
Region: United States > Florida > Miami Beach
Amenities:
Beach Business Center Fitness Center Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 On the Beach Hotels in Miami Beach
#1 Luxury Hotels in Miami Beach
#2 Family Hotels in Miami Beach
#3 Business Hotels in Miami Beach
#4 Romantic Hotels in Miami Beach
Price Range: $$$
Hotel Class:4.5 star (4.5*)
Official Description (provided by the hotel):
An iconic landmark hotel on Miami's Ocean Drive, The Betsy Hotel is a stunning colonial masterpiece offering a serene escape with exceptional cuisine, a rooftop solarium and spa with sweeping sea views. This beachfront property enables guests to enjoy the white sand and turquoise waters where Beach Butlers will attend to their every need. The hotel also created a peaceful sanctuary in its secluded courtyard where guests can enjoy the tranquil pool or relax in the lounge chairs. Home of BLT Steak, Laurent Tourendel's famous French spin on the traditional American Steakhouse. ... more   less 
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