We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Helpful staff wonderful hotel"” 5 of 5 stars
Review of The Betsy - South Beach

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Save
You added The Betsy - South Beach to your Saves list
The Betsy - South Beach
4.5 of 5 Hotel   |   1440 Ocean Drive, Miami Beach, FL 33139 (City Center)   |  
Hotel website
  |  
  |  
  |  
Hotel amenities
Special Deal
Breakfast with Betsy
Ranked #6 of 205 Hotels in Miami Beach
Port of Spain, Trinidad
1 review
1 helpful vote 1 helpful vote
“Helpful staff wonderful hotel"”
5 of 5 stars Reviewed November 29, 2012

We stayed at the Betsy hotel for 4 nights it was 3 of us and the room only have 2 bed plus a sofa bed hopefully, one of the housekeeping lady go to the room to make the extra bed and she was very kind her name is Francin the room service is very good you feel that you sleeping at home in this hotel and you don't even want to go sleep because u don't wanna mess nothing I recommend this hotel to every one because having a good sleep don't have a price

  • Stayed November 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

1,517 reviews from our community

Traveler rating
    1,060
    310
    97
    36
    14
See reviews for
273
788
67
112
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (320)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Wickham Bishops, United Kingdom
Contributor
16 reviews 16 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed November 29, 2012

We stayed for 2 nights over Thanksgiving 2012 and were looked after beautifully. Hotel was clean and smart, and service was excellent. They have no pool scene to speak of, and no nightclub, so that crowd tends to visit other hotels, leaving this hotel quiet and pleasant. They have a lovely roof terrace for sundowners with plenty of space to relax. We ate on the terrace at BLT which was a great spot for people watching, slightly raised above pavement level. They also have tables on the pavement, but if you eat there, ask for the raised terrace.

Room Tip: We had a room facing the pool which doesn't really have a view, but is nice and quiet.
See more room tips
  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brighton, United Kingdom
Senior Contributor
24 reviews 24 reviews
8 hotel reviews
Reviews in 14 cities Reviews in 14 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed November 26, 2012

The second you walk into The Betsy you feel like you have come home to a very welcoming family. The staff went to every length to make us feel welcome and ensure we were well looked after during every aspect of our stay. The courtyard pool is lovely but it gets very hot as there is no breeze. Thankfully the hotel's private loungers on the beach provided for a lovely afternoon. The hotel rooms are beautiful. We stayed in a standard room which although not the largest and not an amazing view, was still so lovely it didn't matter. The bathroom had a mirror with flatscreen TV in, it was the little touches that made this such an enjoyable stay. On our last afternoon we ate in the restaurant. It was delicious, and again, the staff were brilliant. We found it to be the best customer service we have ever encountered. If you, like us, value excellent customer service in a beautifully finished boutique hotel, this is for you. Highly recommended.

Room Tip: Even or standard room was great.
See more room tips
  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Senior Contributor
38 reviews 38 reviews
8 hotel reviews
Reviews in 20 cities Reviews in 20 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed November 25, 2012

We stayed at The Betsy Hotel for 1 night. We flew out to Jamaica the following day.

The reception staff where very friendly and helpful.

The room was very small but modern looking.

There is a nice terrace on the roof where we had lunch. No complaints there.
The BLT steakhouse had fantastic steaks. The lobby bar was also pretty impressive.

  • Stayed February 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boulder, Colorado
Senior Contributor
42 reviews 42 reviews
39 hotel reviews
Reviews in 35 cities Reviews in 35 cities
92 helpful votes 92 helpful votes
5 of 5 stars Reviewed November 25, 2012

My husband and I were unfortunately in Miami during hurricane Sandy. But as bad luck as that was, we couldn't have stayed in a better spot than The Betsy. The location is perfect, just across South beach. When we were there in August, there was an army corp of engineers project, re-constructing the beach with rather big and noisy machines, very close to The Betsy's beach club. Not what we had in mind, but the friendly concierge at the Betsy helped us score a free entrance to a private beach club further down that was fantastic. (We only had a couple of days there until the storm hit anyway.)
The hotel was beautiful. We stayed 2 nights in a superior room until we were upgraded to a deluxe room since I'm a gold member of a club. The rooms were very beautiful and comfortable, looking exactly like they do in the photos of the hotel website. If you can afford it, I definitely recommend the deluxe room over the superior as it is almost twice as big and even more comfortable. We felt truly at home there.
As I'm European, I'm pretty picky about my food. BLT Steak was fabulous!!! Hands down to the chefs there. It had one of my best meals ever in the US at BLT Steak, the meat cooked to perfection and the condiments nicely complementing the meat. Their bearnaise sauce (which can be tricky to not screw up,) was absolute perfection. The restaurant is pricey but worth every penny and we preferred eating in most nights. Breakfast was nice too and the service was impeccable.
The only thing I miss from the stay in August was a little more information about the hurricane getting closer and what the hotel's evacuation plans were. We had to ask each day, and they didn't really have good answers. I felt that was not good enough for a hotel of this standard as I imagine that there may have been foreign guests who weren't watching TV 24/7. I'd feel safer if the hotel had provided some information about the forecasts and what their evac plan was, just in case.
All in all, two thumbs up for the Betsy, there is no reason to hesitate to stay there.

Room Tip: Towards the pool at a high floor
See more room tips
  • Stayed August 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
North Andover, Massachusetts
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 21, 2012

Cannot say enough about our stay at the Betsy, and cannot wait to come back! The best customer service on South Beach (we used to stay at the Loews and Ritz previously, but no more!). Great location, great bar/bartenders, great restaurant (popovers are to die for!) and could not do enough to make our stay perfect! Amazing hotel, amazing staff!

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Northampton, United Kingdom
Senior Contributor
42 reviews 42 reviews
17 hotel reviews
Reviews in 21 cities Reviews in 21 cities
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed November 20, 2012

First impressions excellent lovely location right near the beach, road side appeal, lighting, heaters, seating outside. The reception vibrant, helpful friendly staff, great vibe in bar and restaurant which were both lovely. We stayed 5 nights enjoyed it thoroughly, rooftop terrace, pool, location and food in the restaurant was excellent. Not cheap but quality food and good size portions I could not finish one full meal and staff really efficient. Its across the street from Starbucks so could get morning coffee on way out if we did not want full breakfast straight away which was handy.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to The Betsy - South Beach? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Betsy - South Beach

Address: 1440 Ocean Drive, Miami Beach, FL 33139
Phone Number:
Location: United States > Florida > Miami Beach > City Center
Amenities:
Bar / Lounge Beach Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Spa Hotel in Miami Beach
#3 Romantic Hotel in Miami Beach
#3 On the Beach Hotel in Miami Beach
#4 Luxury Hotel in Miami Beach
#5 Family Hotel in Miami Beach
#6 Business Hotel in Miami Beach
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — The Betsy - South Beach 4.5*
Number of rooms: 61
Official Description (provided by the hotel):
The Betsy is an elegant, historic landmark hotel located in the heart of South Beach. Relaxed tropical interiors and an intimate courtyard pool create an aura that is passionately low-key. Sharing The Betsy's lobby is BLT Steak, an iconic modern American steakhouse featuring a full Sushi & Raw Bar. Betsy's rooftop Deck is expansive with sweeping views of the Atlantic, offering a Wellness Garden with a full range of spa treatments and complimentary sunrise yoga. The 61 room property cocoons its guests in timeless luxury, while offering an incredible view of the beach, exquisite amenities, and a unique presence for art and culture that invites travelers to relax, refresh and renew. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Despegar.com, Hotels.com, HotelTravel.com, Splendia, TripOnline SA, MrandMrsSmith, Odigeo, Jetsetter and Tingo so you can book your The Betsy - South Beach reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Betsy Hotel Miami Beach

Owners: What's your side of the story?

If you own or manage The Betsy - South Beach, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.