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“Wonderful hotel” 5 of 5 stars
Review of The Betsy - South Beach

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The Betsy - South Beach
4.5 of 5 Hotel   |   1440 Ocean Drive, Miami Beach, FL 33139 (City Center)   |  
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NEW Breakfast with Betsy
Ranked #4 of 200 hotels in Miami Beach
Wickham Bishops, United Kingdom
Contributor
15 reviews 15 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
4 helpful votes 4 helpful votes
“Wonderful hotel”
5 of 5 stars Reviewed November 29, 2012

We stayed for 2 nights over Thanksgiving 2012 and were looked after beautifully. Hotel was clean and smart, and service was excellent. They have no pool scene to speak of, and no nightclub, so that crowd tends to visit other hotels, leaving this hotel quiet and pleasant. They have a lovely roof terrace for sundowners with plenty of space to relax. We ate on the terrace at BLT which was a great spot for people watching, slightly raised above pavement level. They also have tables on the pavement, but if you eat there, ask for the raised terrace.

Room Tip: We had a room facing the pool which doesn't really have a view, but is nice and quiet.
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  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (269)
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Brighton, United Kingdom
Senior Contributor
24 reviews 24 reviews
8 hotel reviews
Reviews in 14 cities Reviews in 14 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed November 26, 2012

The second you walk into The Betsy you feel like you have come home to a very welcoming family. The staff went to every length to make us feel welcome and ensure we were well looked after during every aspect of our stay. The courtyard pool is lovely but it gets very hot as there is no breeze. Thankfully the hotel's private loungers on the beach provided for a lovely afternoon. The hotel rooms are beautiful. We stayed in a standard room which although not the largest and not an amazing view, was still so lovely it didn't matter. The bathroom had a mirror with flatscreen TV in, it was the little touches that made this such an enjoyable stay. On our last afternoon we ate in the restaurant. It was delicious, and again, the staff were brilliant. We found it to be the best customer service we have ever encountered. If you, like us, value excellent customer service in a beautifully finished boutique hotel, this is for you. Highly recommended.

Room Tip: Even or standard room was great.
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  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Senior Contributor
32 reviews 32 reviews
6 hotel reviews
Reviews in 17 cities Reviews in 17 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed November 25, 2012

We stayed at The Betsy Hotel for 1 night. We flew out to Jamaica the following day.

The reception staff where very friendly and helpful.

The room was very small but modern looking.

There is a nice terrace on the roof where we had lunch. No complaints there.
The BLT steakhouse had fantastic steaks. The lobby bar was also pretty impressive.

  • Stayed February 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Boulder, Colorado
Senior Contributor
42 reviews 42 reviews
39 hotel reviews
Reviews in 35 cities Reviews in 35 cities
88 helpful votes 88 helpful votes
5 of 5 stars Reviewed November 25, 2012

My husband and I were unfortunately in Miami during hurricane Sandy. But as bad luck as that was, we couldn't have stayed in a better spot than The Betsy. The location is perfect, just across South beach. When we were there in August, there was an army corp of engineers project, re-constructing the beach with rather big and noisy machines, very close to The Betsy's beach club. Not what we had in mind, but the friendly concierge at the Betsy helped us score a free entrance to a private beach club further down that was fantastic. (We only had a couple of days there until the storm hit anyway.)
The hotel was beautiful. We stayed 2 nights in a superior room until we were upgraded to a deluxe room since I'm a gold member of a club. The rooms were very beautiful and comfortable, looking exactly like they do in the photos of the hotel website. If you can afford it, I definitely recommend the deluxe room over the superior as it is almost twice as big and even more comfortable. We felt truly at home there.
As I'm European, I'm pretty picky about my food. BLT Steak was fabulous!!! Hands down to the chefs there. It had one of my best meals ever in the US at BLT Steak, the meat cooked to perfection and the condiments nicely complementing the meat. Their bearnaise sauce (which can be tricky to not screw up,) was absolute perfection. The restaurant is pricey but worth every penny and we preferred eating in most nights. Breakfast was nice too and the service was impeccable.
The only thing I miss from the stay in August was a little more information about the hurricane getting closer and what the hotel's evacuation plans were. We had to ask each day, and they didn't really have good answers. I felt that was not good enough for a hotel of this standard as I imagine that there may have been foreign guests who weren't watching TV 24/7. I'd feel safer if the hotel had provided some information about the forecasts and what their evac plan was, just in case.
All in all, two thumbs up for the Betsy, there is no reason to hesitate to stay there.

Room Tip: Towards the pool at a high floor
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  • Stayed August 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
North Andover, Massachusetts
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 21, 2012

Cannot say enough about our stay at the Betsy, and cannot wait to come back! The best customer service on South Beach (we used to stay at the Loews and Ritz previously, but no more!). Great location, great bar/bartenders, great restaurant (popovers are to die for!) and could not do enough to make our stay perfect! Amazing hotel, amazing staff!

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Northampton, United Kingdom
Senior Contributor
29 reviews 29 reviews
11 hotel reviews
Reviews in 18 cities Reviews in 18 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed November 20, 2012

First impressions excellent lovely location right near the beach, road side appeal, lighting, heaters, seating outside. The reception vibrant, helpful friendly staff, great vibe in bar and restaurant which were both lovely. We stayed 5 nights enjoyed it thoroughly, rooftop terrace, pool, location and food in the restaurant was excellent. Not cheap but quality food and good size portions I could not finish one full meal and staff really efficient. Its across the street from Starbucks so could get morning coffee on way out if we did not want full breakfast straight away which was handy.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Buffalo New York
Contributor
20 reviews 20 reviews
10 hotel reviews
Reviews in 13 cities Reviews in 13 cities
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed November 20, 2012

For what this is worth, the name Betsy Hotel (sounds all crinoline and lace, doesn't it?) was shortened when new management took over the old Betsy Ross Hotel some years ago. They just cut the Ross. So that explains the odd girly-sounding name.

The Betsy is on the very north end of Ocean Drive in South Beach, between 14th and 15th streets, facing the avenue and across the street from a broad, sandy beach. Despite the general tone of Ocean Avenue and South Beach, which is cheesy and rocking by night, The Betsy stays classy. I don't want to call it prim, but it sees itself as upscale, which it is. You can relax and talk in the bar/lounge without having anyone blast loud music at you. If I recall, the lobby was silent, or maybe had soft jazz. I can't remember.

And the hotel restaurant, BLT Steak, is a first-rate restaurant, better than most you are going to find within walking distance of the hotel. Since I was in a group with some older folks for whom walking to, say, Lincoln Road was not an option, we stayed put and had one dinner there. It was pricey, but not out of range for quality dining in South Beach. It features Wagyu Beef, which one day I will try. For decent cheaper dining, you can head for Jerry's deli, right around the corner on Collins Ave.

I was there as part of a conference package, and my room was deeply discounted. They made it back on money we spent on meals and in the bars, including a rooftop bar that is open evenings. But I'd stay there at full fare if circumstances called for it. The rooms are on the smallish side, which matters only if you are going to hang out in yours. But the place is exceptionally well run. It is a family operation and the managing family member is always somewhere to be found. And it is friendly to the arts, and there is often some kind of arts programming going on there. Check their on-line schedule.

Because my conference meetings there annually in November, this is my third time at The Betsy. It has earned its high rating on TripAdvisor

Room Tip: I can't say. Facing the ocean has its pluses and minuses. You get to see the ocean but you get...
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  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about The Betsy - South Beach

Address: 1440 Ocean Drive, Miami Beach, FL 33139
Phone Number:
Location: United States > Florida > Miami Beach > City Center
Amenities:
Bar / Lounge Beach Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Miami Beach
#2 Spa Hotel in Miami Beach
#2 On the Beach Hotel in Miami Beach
#2 Family Hotel in Miami Beach
#3 Romantic Hotel in Miami Beach
#3 Luxury Hotel in Miami Beach
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — The Betsy - South Beach 4.5*
Official Description (provided by the hotel):
The Betsy is an elegant, historic landmark hotel located in the heart of South Beach. Relaxed tropical interiors and an intimate courtyard pool create an aura that is passionately low-key. Sharing The Betsy's lobby is BLT Steak, an iconic modern American steakhouse featuring a full Sushi & Raw Bar. Betsy's rooftop Deck is expansive with sweeping views of the Atlantic, offering a Wellness Garden with a full range of spa treatments and complimentary sunrise yoga. The 61 room property cocoons its guests in timeless luxury, while offering an incredible view of the beach, exquisite amenities, and a unique presence for art and culture that invites travelers to relax, refresh and renew. ... more   less 
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Also Known As:
Betsy Hotel Miami Beach

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