Me and my wife stayed at the hotel few weeks ago. It was our first visit to Miami Beach and did not know what to expect. We were greeted at the door and promptly checked in by friendly staff. The room was very cozy with beautiful decor . We also tried BLT ( the hotel's steak house ) and it was amazing. Still craving their popovers. Service was little slow but food was incredible. Their concierge on duty (Margot) made our stay extra special with great dinner and shopping suggestions. I would recommend this hotel to anyone looking for a quiet relaxing stay but close to a lot of Miami Beach "action".