The Betsy is very cool and understated in its decor and we loved this. The staff are super attentive without being intrusive. We were so impressed they remembered our names and room number. This really makes it stand out compared to hundreds of other hotels I have stayed at. The beds are super comfortable, the linens top quality and the bathroom modern with great products. The pool is not full size but on a positive note it is not hired out for pool parties and often is quiet, so excellent if you are looking for peace and quiet. Breakfast was very good if on the expensive side (though the hotel does special offers which include continental breakfast and if you prefer, Starbucks is just over the road). Special mention to Arnold and Jordan at the restaurant for stellar service. Dinner was excellent. One thing to mention is that the ocean view rooms are more ocean facing rooms with a view of lots of palm trees (as other reviewers have noted). The fitness centre is small but has adequate machines - if you are really keen, the hotel can arrange a pass with nearby gyms for one day and those gyms can then sell you a pass. We already returned to the Betsy twice in a month so much did we like it!