This is a great hotel on Ocean Drive. You can't be better placed for the buzz of of the Drive and the shopping on Lincoln Road. The best part of the hotel was the friendly staff. Due to rain and a small leak in our room, we were upgraded to a suite. Our original room was great and our Suite was excellent. But they was no question (in their minds) of our remaining in the room and they were very apologetic. In fact, the director of guest services took the time to check we had a good stay and saw us out of the hotel when we left. The bar and restaurant has a nice feel and a good place to relax and watch the world go by. BLT is an excellent restaurant and is solid for breakfast and very good for dinner and lunch. The rooms are all clean and well maintained and are well decorated. The beds are comfortable. But the outstanding feature was the staff and how nothing was too much trouble. Also, if you have time, have a massage on the roof. What fun!