My girlfriend and I spent a wonderful weekend at the Betsy recently to celebrate her birthday. Leading up to the stay, it was great communicating with the General Manager Jeff in preparing the room for our arrival. He was great about catering to my special requests. Our pool view room was quiet and well appointed. We had great experiences with the rooftop Spa and the BLT restaurant adjacent the lobby. The open air couples message and brunch were very serene moments on an otherwise hectic trip to South Beach. BLT was fabulous as well, with delicious cuts of steak, charcuterie, and one of the finer Manhattans I have had. Service was also savior as they had a cab with our bags waiting for us when we called ahead when coming back from a poorly timed last-minute lunch before our flight out. Would definitely visit again.