We have just come back from an amazing stay at the betsy! From the moment we arrived to the moment we left the hotel and it's staff we're attentive, helpful,friendly and courteous. We were part of a large party to see the Volvo Ocean Race on it's seventh leg in Miami and I must say our experience was superb from the fabulously clean room, with turn down service, to the HUGE breakfasts, you must try the French toast but be warned only if you share between two of you!! Nothing seemed too much trouble for any of the staff that we came into contact with and we would have no hesitation in recommending the Betsy to anyone who wants something just that little bit elegant and different to the normal hotel! Thanks for a great few days!