The hotel was located across from the ocean. The The staff cater to all of you needs. The bell hops (Michael) opens the doors and greet you with pleasantries and a smiles everyday. The housekeeping staff (Lorraine) turndown your beds every night. and keep your room smelling fresh every day. The concierges (Margot and Paul) go out their way to ensure that you have a great visit by helping you in your daily planning of events. The Director of Guest Services (Ed) is very pleasant and welcoming by confirming that all of your wants and needs are met by him and his staff in the most efficent manner. We told the director of guest services that my BFF was celebrating her birthday and he had a bottle of champagne and cake sent up to our room!!