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“Beautiful Hotel” 5 of 5 stars
Review of The Betsy - South Beach

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The Betsy - South Beach
4.5 of 5 Hotel   |   1440 Ocean Drive, Miami Beach, FL 33139 (City Center)   |  
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NEW Breakfast with Betsy
Ranked #4 of 200 hotels in Miami Beach
Indiana
Contributor
19 reviews 19 reviews
9 hotel reviews
Reviews in 12 cities Reviews in 12 cities
30 helpful votes 30 helpful votes
“Beautiful Hotel”
5 of 5 stars Reviewed April 10, 2012

The Betsy Hotel is a classy, comfortable and very hospitable hotel located next to the Starbucks at 14th and Ocean on the boardwalk. Our family had a very pleasant stay and will return again. The staff is very personal and attentive, and they reminded us of our stay at the Four Seasons in Santa Barbara recently. It was very expensive during spring break, so we were glad to see they provided these services and more. The ambiance is warm (looks just like the website) and inviting and very upscale Miami.

  • Stayed April 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (283)
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geneva
Senior Contributor
33 reviews 33 reviews
14 hotel reviews
Reviews in 15 cities Reviews in 15 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed April 9, 2012 via mobile

We stayed at the Betsy with my wife and our two sons. First, the location is great. On Ocean Drive, but at the far end where things are a bit quieter. The hotel is very nice. When we first checked in, we had a classic suite, which was facing a wall and overall was a bit depressing. We asked to change and were upgraded (for a reasonnable fee) to a royal suite. The room was much better and facing Ocean Drive (on the second floor, so no real view of the ocean). This room was fairly large (living room with fold out sofa and bed room), but I would certainly not call it a royal suite.

The staff was nice, although a bit inexperienced, with the exception of a waitress in the BLT restaurant who was clearly not very good and a bit rude. The restaurant is nice, although a bit pricy.

I can recommend the Betsy, as long as you request an ocean facing room. Also, it can be very noisy at night, since the hotel is not very well noise insulated and there are many late nights bar dwellers around, but I guess that's common on South Beach.

Stayed April 2012
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Norwalk, Connecticut
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed April 3, 2012

I chose the Betsy due to glowing reviews on TripAdvisor and overall, the hotel lived up to all of the great things that I read --- great location on the quiet end of Ocean Drive, beautiful hotel and rooms, phenomenal service (Paul the concierge, Adam the bellhop, Jessica the manager), oceanview rooftop for drinks and tanning.

However, I did have a bad experience with a noisy room. I stayed in room 112, which is on the first floor of the hotel and facing an alley way. I could hear any noise that took place in that alley - people talking, trucks driving by - the worst noise was the garbage trucks at 6:30am, practically everyday. They were extremely loud since they were right outside of my window. They not only woke me up, but also woke up the people on the floor above me --- and because all of the floors are hardwood, I could hear my upstairs neighbors walk around once the garbage truck noise woke them up (their walking noise continued to keep me awake).

To be fair, the minute that I brought up the noise issue to hotel staff, they immediately tried to help me out (Jessica, the manager, was very understanding and helpful). They offered to move me to a different room, which I declined to do at first (I felt that packing up all of my stuff would be a pain). But the next day, I did move because the garbage truck noise was intolerable (and I hadn't had a decent night's sleep in the 3 nights that I was there).

I was moved to an oceanfront royal suite, which was gorgeous (and quiet). Jessica sent a plate of fruit to my new room, along with an apology note - which I thought was very nice.

Excluding the noise issue, I truly did enjoy my stay at the Betsy. I would recommend this hotel for others, but be very specific when booking your room. If possible, get a room that is not facing that noisy alley (and on as high a floor as possible).

For Betsy management - I would recommend that you somehow address the noise issue. Give customers a heads up at booking time and/or reduce the room rate to account for the disturbances. Perhaps get windows that are better at muffling the noise.

Room Tip: Do not book a room that is facing the noisy alley - trust me, you will be sleep-deprived.
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  • Stayed April 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miami, Florida
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 1, 2012

This is our favorite Miami place for a getaway. The Betsy is an oasis on Ocean Avenue, perfectly located so that you're close to all the action on South Beach but not in the middle of the noise at four in the morning. The new owners remodeled it a few years ago, and every detail has been attended to with thoughtfulness and style. The piece de resistance is the BLT restaurant, a french-styled steakhouse that is simply fabulous.

Room Tip: Rooms on the back side, off the avenue, are quieter.
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  • Stayed February 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheBetsyHotel, General Manager at The Betsy - South Beach, responded to this review, April 2, 2012
Dear Debra D.,

Thank you for taking the time to write a review on your stay with us! I'm happy that you were able to appreciate the attention to detail that we put into each and every decision at the Betsy, whether it be design, service or our partners, including of course BLT-Steak! We have some exciting developments with BLT coming in the next few months, and look forward to your next visit with us to experience them!

Jeff Lehman
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Airdrie, Alberta, Canada
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 30, 2012

If you want THE best food in South Beach without all the haggling and annoying people trying to drag you into their establishment... You want to eat at the BLT Steakhouse. The food quality was beyond amazing, the service, top of the line, and the best waiter for sure was Raymond. Professional, personal and attentive. We will be back every trip to South Beach without a doubt.

  • Stayed March 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
uk
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed March 29, 2012

We stayed here at the beginning of Spring Break ,South Beach was noisey and rocking, but
The Betsy was at the quieter end of the Beach,and a real haven,excellent staff,front desk,both concierges ,bell boys all great.

  • Stayed March 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boston
Senior Contributor
23 reviews 23 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 27, 2012

Great rooms and location, very friendly and attentive staff.

  • Stayed April 2011, traveled with family
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Betsy - South Beach

Address: 1440 Ocean Drive, Miami Beach, FL 33139
Phone Number:
Location: United States > Florida > Miami Beach > City Center
Amenities:
Bar / Lounge Beach Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Miami Beach
#2 Romantic Hotel in Miami Beach
#2 Spa Hotel in Miami Beach
#2 On the Beach Hotel in Miami Beach
#3 Luxury Hotel in Miami Beach
#4 Top resorts Hotel in Miami Beach
#5 Family Hotel in Miami Beach
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — The Betsy - South Beach 4.5*
Official Description (provided by the hotel):
The Betsy is an elegant, historic landmark hotel located in the heart of South Beach. Relaxed tropical interiors and an intimate courtyard pool create an aura that is passionately low-key. Sharing The Betsy's lobby is BLT Steak, an iconic modern American steakhouse featuring a full Sushi & Raw Bar. Betsy's rooftop Deck is expansive with sweeping views of the Atlantic, offering a Wellness Garden with a full range of spa treatments and complimentary sunrise yoga. The 61 room property cocoons its guests in timeless luxury, while offering an incredible view of the beach, exquisite amenities, and a unique presence for art and culture that invites travelers to relax, refresh and renew. ... more   less 
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Also Known As:
Betsy Hotel Miami Beach

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