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“Fantastic!” 5 of 5 stars
Review of The Betsy - South Beach

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The Betsy - South Beach
4.5 of 5 Hotel   |   1440 Ocean Drive, Miami Beach, FL 33139 (City Center)   |  
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NEW Breakfast with Betsy
Ranked #4 of 201 hotels in Miami Beach
Sheffield, England, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
“Fantastic!”
5 of 5 stars Reviewed February 4, 2012

A truly fantastic experience. We stayed here for three nights and really enjoyed every one of them. Rooms were spacious, immaculately presented and superbly well furnished.

The staff were all friendly and very proffesional. Dining in the hotel restaurant is to be recommended. Although the Betsy is not the cheapest hotel in Miami it really does offer superb value for money.

  • Stayed December 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheBetsyHotel, Manager at The Betsy - South Beach, responded to this review, February 9, 2012
Dear Jared,

I'm glad to hear you had a fantasstic experience throughout your entire stay and thank you for your review. We would be honored if you would consider us your home-away-from-home when traveling to Miami Beach again in the future.

All the best,

Cory Randolph
Director of Operations
The Betsy - South Beach
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (281)
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Contributor
15 reviews 15 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed January 31, 2012 via mobile

Location was fantastic and the hotel was first class. From the staff on the door right through the hotel you were treated like a celebrity. The room was tastefully decorated as was the bathroom which was a little on the small side for me. I highly recommend eating in the hotel as it was one of the best meals I had in Miami. All in all this hotel was worth every penny.

  • Stayed November 2011
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brussels
Top Contributor
68 reviews 68 reviews
64 hotel reviews
Reviews in 62 cities Reviews in 62 cities
70 helpful votes 70 helpful votes
4 of 5 stars Reviewed January 30, 2012

We spent three days at the Betsy before going on a cruise and we had a great time in South Beach. The hotel is really well located in the quiet part of Ocean Drive; hardly a sound from outside, but only a few minutes walk from the action. It's a great looking building, inside and outside and tastefully decorated. The rooms are not very big, but adequately equipped and they have free Internet, which is great. The bed was one of the best we've slept in. Nice bathroom too with lots of toilettries; rather small, however but with a great walk-in shower. And a TV incorporated in the bathroom mirror; what a nice detail! The Betsy is located right opposite the beach, with its own beach facilities; sunbeds, umbrella's, towels and so on. We ate breakfast at the Betsy's BLT restaurant every day; the French toast is just yummy. However, we didn't try dinner there, since there are just too many places around Ocean Drive where you can eat. And, last but not least, the Betsy's wonderful staff. From housekeeping to front desk, they all are very friendly, professional and patient. All our questions were taken care of immediately; nothing is too much to ask. All in all, we spent three fabulous days in Miami, sightseeing, shopping, walking around, enjoying night life, enjoying Ocean Drive, the beach and the Betsy. On top of that, the Betsy is a pet-friendly hotel which is very good news for pet owners!

  • Stayed January 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
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TheBetsyHotel, Manager at The Betsy - South Beach, responded to this review, February 1, 2012
Hello Joanne,

Thank you for taking the time to post comments about you recent stay.

We are so pleased we hit the mark in most aspects of your stay including comfort, service, food and location.

Here at The Betsy, we take great pride in memorable experiences such as the one you described. We share all guest feedback with our team as a motivator and a lesson learned in our never-ending goal to create memories.

We look forward to seeing you again.

Kind regards,

Ed Ponder
Director of Guest Services
The Betsy
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Charleston,SC
Senior Contributor
26 reviews 26 reviews
9 hotel reviews
Reviews in 12 cities Reviews in 12 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed January 28, 2012

My mother and I stayed in the Betsy one night before heading out on a cruise. We booked our stay through a promotion on Jetsetter.com and were a little concerned--this was the most we'd spent on one night in a hotel in recent memory. Money well spent! The hotel was absolutely beautiful in a gorgeous campaign-style way. Grass cloth, animal prints, gilded bamboo, etc. I was so bowled over by the hotel design that I took pictures to replicate at home! We were steps away from the beach (and Starbucks) and enjoyed our beach chairs and towels all day during our stay.

The staff was in a class of its own. We arrived at 8 AM and were given our room immediately (hours before check in). Everyone from the concierge to the bellhops to the cleaning staff were friendly, professional, and seemed happy to assist us. I have never stayed at a hotel with such kind and helpful staff. We had a bit of a mix-up with the continental breakfast credit on our account (due to Jetsetter) so the staff credited us with the difference between the cost of our breakfast at BLT. Everything they did, from choosing our room to hailing a taxi to the port was astounding. I hope the owners of the Betsy recognize the amazing staff they have!

My only criticism is that the hotel had a tiny, slow elevator, which I think was original to the hotel. The wait for the elevator during noon check out was about 5 minutes. The hallways were very warm in the Miami heat. The room got a bit loud in the morning as doors were shutting on the hallway and there was some noise from the courtyard. Otherwise, I have no complaints. Beds were firm and linens were high quality. Our beautiful bathroom had a TV integrated into the mirror--a first for me! The Malin+Goetz toiletries were great quality as well.

We can't wait to visit South Beach again and stay at the Betsy. South Beach can have a dicey atmosphere but we were safe and comfortable there. Kudos to their staff for a job well done!

Room Tip: We had a room on the pool courtyard--it was quiet, but one on the street would have a better view!
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  • Stayed January 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Top Contributor
51 reviews 51 reviews
51 hotel reviews
Reviews in 45 cities Reviews in 45 cities
68 helpful votes 68 helpful votes
4 of 5 stars Reviewed January 24, 2012

We researched long and hard for our three night stay in South Beach, and chose the Betsy. Excellent choice - the position is great - opposite the beach on Ocean Drive (and Starbucks) but away from the craziness of the main Ocean Drive drag; the vibe is great - live funky music some nights, buzzy lobby, great restaurant with outdoor terrace, stunning rooftop deck, nice inner courtyard pool (but unheated and lacking sun). The rooms are good too - but small - no not small v. small, with minute bathrooms (no bath, just walk in shower, but with great in-mirror tv). The walk in closet was bigger. We were upgraded to a pool view room, overlooking the inner courtyard so it was very quiet. We loved having beach facilities (paid for by an additional resort fee in the daily rate - but it was worth it) - two comfy loungers and an umbrella. There are also drinks stalls on the beach, but Starbucks is also handily located. The roof deck was a great place to watch sunrise or just to chill and has great service. What not to like? Now for the quibbles:

When we checked in the sink plug (stopper) was missing and the single column tap(faucet)had come loose - it's one of those shallow designer basins that look nice but are hopelessly impractical as the water splashes everywhere. No problem - this was fixed quickly.
We never received the slippers meant to be provided at turndown throughout our stay - turndown was intermittent too - only happened two of the three nights. One night no complimentary water was provided either. The worst however was the filthy floor mat that was put out by the bed - it had been laundered, yes, but still was covered in dark coffee stains and should have been thrown out. Oh, also an in-room coffee maker would be nice (this was the only hotel on our three week holiday in north/central America that did not have one) - I gather that this is a facility only provided in the suites. Come on! However, coffee is available at the front desk between 6-8 am for early risers. Oh yes, and when we ate dinner at BLT (great steaks) we weren't served the complimentary pate and pickles (shame I read the reviews post dinner rather than before....). The worst was after check out when we had to schlep our four cases ourself to the kerb - where was the bellboy? Betsy, please get these details right as this it's these little things that prevent the Betsy getting five stars. It's a shame as this could easily be a fantastic hotel. Not withstanding we would recommend this hotel (with the aforesaid caveats) as it really is the best spot on the strip

Room Tip: Ask for inner courtyard: lovely and peaceful
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  • Stayed January 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Scottsdale, Arizona
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed January 19, 2012

The Betsy was our one night stop over on our drive from Fort Myers and Key West. Although it was a busy memorial day weekend for South Beach, the hotel was very quiet and you can hardly hear sound from outside. The room was dreamy, bathroom was sufficient (considering it was just a one night stay), the top deck had the best view of the beach. We had a little trouble with the valet because do not speak Spanish and had to get hold of the concierge to translate for us. The beach and Starbucks are right in front of the hotel.

  • Stayed May 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Houston, Texas
Top Contributor
50 reviews 50 reviews
16 hotel reviews
Reviews in 24 cities Reviews in 24 cities
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed January 16, 2012

We stayed at The Betsy for our girls weekend. I had read the reviews prior to booking so I knew it was going to be great. I am so glad I listened to everyone because our stay was amazing! From the moment we arrived the staff was nothing but accommodating. There were three of us in our group so we stayed in one of the suites. It was absolutely gorgeous! I loved the color scheme of the room (yellow and white). It just made it look so inviting. The beds were very comfortable and the TV in the bathroom mirror was too cool! We also enjoyed the book selection they had in the room. That was a very nice touch.

We spent most of our weekend out and about, but when we were in the hotel it was very relaxing. Our room was not facing Ocean Drive so it was nice and quiet. The only time it was loud was when the trash truck came in the morning. I guess the dumpster was right under our window so it was pretty loud. But that lasted about 5 minutes. The rooftop deck was really nice. We didn't spend much time up there but it did provide for a very nice view of the beach and Ocean Drive.

Overall, we really enjoyed our stay here. I'm glad we chose it instead of the other offerings on SoBe. It was the perfect place to go for our girls weekend. The next time I come to Miami Beach I will definitely be staying at The Betsy.

  • Stayed January 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheBetsyHotel, Manager at The Betsy - South Beach, responded to this review, February 1, 2012
Dear Ms. Wahine,

Thank you very much for the wonderful comments about your recent girl’s weekend.

I appreciate the details you pointed out, such as the staff being accommodating, our cool bathroom mirror tv and the popular in-room library being a nice touch.

Our repeat Guests are a big part of our success, and We hope your schedule affords your return to South Beach & The Betsy sooner rather than later.

Warm Regards,

Ed Ponder
Director of Guest Services
The Betsy – South Beach
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Betsy - South Beach

Address: 1440 Ocean Drive, Miami Beach, FL 33139
Phone Number:
Location: United States > Florida > Miami Beach > City Center
Amenities:
Bar / Lounge Beach Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Miami Beach
#2 Spa Hotel in Miami Beach
#2 Romantic Hotel in Miami Beach
#2 On the Beach Hotel in Miami Beach
#3 Family Hotel in Miami Beach
#3 Luxury Hotel in Miami Beach
#4 Top resorts Hotel in Miami Beach
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — The Betsy - South Beach 4.5*
Official Description (provided by the hotel):
The Betsy is an elegant, historic landmark hotel located in the heart of South Beach. Relaxed tropical interiors and an intimate courtyard pool create an aura that is passionately low-key. Sharing The Betsy's lobby is BLT Steak, an iconic modern American steakhouse featuring a full Sushi & Raw Bar. Betsy's rooftop Deck is expansive with sweeping views of the Atlantic, offering a Wellness Garden with a full range of spa treatments and complimentary sunrise yoga. The 61 room property cocoons its guests in timeless luxury, while offering an incredible view of the beach, exquisite amenities, and a unique presence for art and culture that invites travelers to relax, refresh and renew. ... more   less 
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Also Known As:
Betsy Hotel Miami Beach

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