We stayed for two nights at The Betsy during a recent visit to Florida. Reception staff were very welcoming and we were very happy with our room. We dined one evening in the restaurant and would happily have eaten there again had they had space. Do reserve to avoid disappointment. Paul the Concierge was extremely helpful and his recommendations and help with reservations etc made our holiday even better. Also thanks to Robert the doorman for his friendliness and helpful manner. Indeed all the staff were great. Lovely roof bar, great mohitos....we would definitely stay here again.