Nice hotel with great possibilities. Location is great, rooms are spacious. Room needs microwave, hairdryer and phone. Also, no wash cloths.
Staff is very friendly and helpful, but lack a certain amount of professionalism in their attire. Definitely would gain points for a uniform or dress code. During peak times, guestvwould benefit from more staffing in lobby area. Needs better organization for extra sheets, pillows, towels. Housekeeping and Maintenance need to learn to announce themselves before entering rooms. Great location, limited parking garage is a great benefit. This resort is a gem in the rough, if it were rj n a little better, it would receive a higher rating.
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- Also Known As:
- Eva Hotel Miami Beach