Where to start... A/c not adjustable so the room was hot; bathtub bottom had a huge bubble so it was dangerous to shower; the water from the toilet tank did not work properly so we had to wait 30 minutes to flush it, i asked front desk to fix it and they said the maintenance guy left for the day @ 7p and we needed to wait til nxt morning or switch to a "hot" room since not all of them have ac, and they never came to fix it; we never got the extra towels we needed, i stayed with my 3 kids and there were only 2 per room; parking spaces are limited but u still need to pay $8 for it. The only night i stayed we came late and found no spaces, the "attendant" saw me going around bk and forth while he was txting. When i finally park on the side and came inside with my kids half asleep and bags of shopping he decides to tell me that i could park on the restaurant spot. The nxt morning my son had a terrible nose bleed and i had to rush him to the ER and they could not move the car behind me fast enough, yelling at me to take it easy! I paid $10 resort fee since i booked my room with my wyndham points, they said it covered the beach chairs and towels. I never found the person im charged so we had to use the only 2 towels from the room, the chairs where all chained up so we could not take any. Bkfst was only 2 free per room, they made a big deal to go the xtra mile and give me 4 free tkts to find out it was only coffee, orange juice a 2 pieces of toast. Even the butter and cream cheese was only 1 per person. Room was dirty, it looked like they painted over nasty walls just to make it look better. And last, everytime i walked in there was this guy asking me if i had a room and demanding a room number, i guess to make sure we were not using their precious parking spaces. I never read the reviews from this place, i just thought location was great for the points i was using, i beg of you, do not stay here! We saw the beautiful buildings around and wished we spent the money choosing a better place.
- Also Known As:
- Travel Lodge Monaco Oceanfront Hotel Miami Beach
- Travel Hotel Monaco Oceanfront