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“Truly Amazing!” 5 of 5 stars
Review of Mondrian South Beach Hotel

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Mondrian South Beach Hotel
4.5 of 5 Hotel   |   1100 West Ave, South Beach, Miami Beach, FL 33139 (West Avenue)   |  
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Ranked #23 of 201 hotels in Miami Beach
London
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
“Truly Amazing!”
5 of 5 stars Reviewed July 1, 2014

Best decision ever to stay at the Mondrian after having stayed at other locations. The staff are exceptional, the hotel itself is beautiful, lively and happening with DJ's at breakfast by the pool. The food is also very good at the restaurant and the spa is probably the best facial I have ever had. Only thing that would make it better is free water in the room. I will definitely be back!

Room Tip: Balcony room is the way to go.
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  • Stayed June 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ellis v, Executive Assistant at Mondrian South Beach Hotel, responded to this review, July 2, 2014
Thank you for your recommendation and your recent visit. We are glad we exceeded your expectations, thanks in part to our stellar service and amazing rooms. We hope you will join us again soon.

Best regards,

Ellis
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (326)
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English first
London, United Kingdom
Senior Contributor
37 reviews 37 reviews
13 hotel reviews
Reviews in 20 cities Reviews in 20 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed July 1, 2014

Stayed there in June this year. Until the day I checked in I wasn't 100% sure if I made good decision, as it is 15 minutes walk from the beach, however as soon I checked in and saw the view!!! People would have to pay me to change that place for any other hotel in Miami. We stayed at 9th floor and it was awesome!!! highly recommended for a luxury Miami stay.

  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ellis v, Executive Assistant at Mondrian South Beach Hotel, responded to this review, July 2, 2014
Dear Bart,

Thank you for your kind review. We are grateful, too, for your recommendation, thanks in part to the excellent and warm service you received while staying here. We hope you will join us again when you are next in Miami.

Best regards,

Ellis
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Birmingham, United Kingdom
Senior Contributor
24 reviews 24 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed June 30, 2014 via mobile

Even if for one night you should try a stay here!! It's so 'different' in terms of decor! Don't use Priceline to book like we did as they charged £125 a night when we found out after that it's actually only £104 for the smallest room! Thieving American swines! Anyway the service was good David the pool concierge was fantastic we wanted to take him with us he was so pleasant and never once expected a tip. We did tip the pool guys though as they were so attentive, anything you needed they got it for you. Our room was ok but we were roadside and there were gaps in the windows so it was noisy. Reception moved us to another room which was fantastic, one bedroom suite. There was still a gap in the window but it was less noisy as not facing right onto the road. Everything was a rip off in the mini bar and the hotel don't even offer comp wifi, even when booking it said free wifi in this room, we challenged this and the receptionist just said its a 3rd party so take it up with them. So much for customer service. Overpriced valet service,. Reception charged us for miscellaneous missing goods from the room, told them where to go and as soon as she seen me getting mad they cancelled it. why try and rip customers off, you want them to return not give poor feedback to have bad memories!!
All in all minus the annoying things mentioned we had a fantastic stay, pool is good views are amazing.

Stayed June 2014, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ellis v, Executive Assistant at Mondrian South Beach Hotel, responded to this review, July 1, 2014
Thank you for your recent visit to Mondrian and for taking the time to share your experience with us.
We are glad you enjoyed your stay, thanks in part to our unique design and the service afforded by some of our staff, notably that from David and his team at the Pool. As is evidenced by the plethora of reviewers on this site, we offer one of the finest pool experiences in South Beach and are glad you agree. We apologize for the inconveniences you experienced, but are glad to know these were minimal and corrected accordingly.

Best regards,

Ellis
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Sussex
Contributor
17 reviews 17 reviews
13 hotel reviews
Reviews in 13 cities Reviews in 13 cities
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed June 29, 2014

We found the hotel on Trip Advisor as we wanted to go to South Beach and noted this had the best of both worlds-close by but without the noise. First rate hotel. Fantastic views to Miami. Very clean and friendly-especially the pool service. Drinks a little pricey.
Local buses only 25 cents per ride. 10-15 mins walk to South Beach.
Great burger bar down 11th Street-50 yards away. Also Whole Foods for food in the room.

Room Tip: Facing the bay
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  • Stayed June 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ellis v, Executive Assistant at Mondrian South Beach Hotel, responded to this review, June 30, 2014
Thank you for your recent visit and for your review. We are glad to have exceeded your expectations. We agree that our location offers the best of views and being close enough to the action without all of the turmoil. We hope you will join us again when you are next in Miami.

Best regards,

Ellis
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Miami Beach, Florida
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 27, 2014

The Mondrian is a chic and classy destination. Wether a romantic getaway or a family vacation, you can't go wrong here. From the over the top design to the breathtaking Miami skyline view, this is the place. What sets it apart is the exceptional staff. EVERYONE here has a goal to make your stay as memorable and pleasurable as possible. There is NO other hotel that will treat you better! Every individual seems to love what they do and it definitely shows. Sheerley Castro at the front desk will make sure that your accommodations are over the top. She is the best at her job that I have ever met. Bruno Sena F&B makes sure that your food, drinks and service are the best available in the city. Jennifer Lawrence at the bar will fix you up with the finest beverages possible. What I'm trying to say as these are all quality people and that is the main reason you need to stay here. From the valets that park your car to the housekeepers that clean your room, it is superb!
I would recommend a bay view room, as most have a private balcony! We travel almost weekly and stay in nice hotels but this is over the top. The food is excellent and drinks are cold....what are you waiting for?

Room Tip: Pay a little more for a bay view
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  • Stayed June 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ellis v, Executive Assistant at Mondrian South Beach Hotel, responded to this review, June 30, 2014
Dear Chris,

Thank you so much for your kind review and for your recent visit. We are very grateful for your recommendation, thanks in part to our design, location, and most importantly our service. As you experienced, from our valet to our housekeepers and everyone in between, our main goal is to provide an original guest experience for you. We hope to welcome you back soon.

Best regards,

Ellis
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 25, 2014

Stayed here for 7days for my birthday.. firstly i would like to say this is a beautiful hotel, i was soo comfortable and felt very welcome from the begining.

The service here is excellent!

I would like to say a special and massive thank you especially to Ariel. Who made my birthday very special, I woke up to a note from reception wishing me a happy birthday and also 4 cards for complimentary drinks from the menu downstairs.

You really did make my visit for memorial very very Memorial.

I love the bathroom especially from the shower down to the mirror! :)


i will definitely be recommending you to friends and family and coming back myself.

I can’t fault this hotel.

Room Tip: 8th floor i think it was room 825.
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  • Stayed May 2014, traveled with friends
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ellis v, Executive Assistant at Mondrian South Beach Hotel, responded to this review, June 26, 2014
Dear Venette,

Thank you for your recent visit and for this review. We are delighted our staff, notably Ariel, helped to make your celebratory stay memorable. Ariel is but one of a team who are dedicated to providing and original guest experience in a friendly, attentive and gracious manner. We hope you will join us again in the future.

Best regards,

Ellis
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bristol, England, United Kingdom
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed June 24, 2014

We stayed here for 5 nights. The hotel is exceptionally clean very white! We had a suite. It was very large, clean, tidy with an enormous 7 foot bed, 2 bathrooms and 2 televisions. ( not needed by us but maybe handy to others). Pool was not a bad size. Plenty of beds, towels and staff around. The hotel is within walking distance -approx 1 mile of the main shopping and restaurant areas. This means you are close but it's not on your doorstep. You are approx. 2 -3 miles from the beach. A taxi there 1 evening cost us 7 dollars. There are also little bars /restaurants a few minutes walk away where you can get breakfast, lunch or dinner if you don't want to walk far. There are also big supermarket and chain stores about a mile away in the opposite direction of the main restaurant and shopping district. A lovely hotel in an ideal place if you want to be close to everything but not in the heart of it all.

  • Stayed April 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ellis v, Executive Assistant at Mondrian South Beach Hotel, responded to this review, June 25, 2014
Dear Annette,

Thank you for your recent visit and for this kind review. We are very happy to have your recommendation and hope to welcome you back when you are next in Miami.

Best regards,

Ellis
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Mondrian South Beach Hotel

Address: 1100 West Ave, South Beach, Miami Beach, FL 33139
Phone Number:
Location: United States > Florida > Miami Beach > West Avenue
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Spa Hotel in Miami Beach
#12 Romantic Hotel in Miami Beach
#14 Business Hotel in Miami Beach
#15 Luxury Hotel in Miami Beach
#19 Family Hotel in Miami Beach
#23 Top resorts Hotel in Miami Beach
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Mondrian South Beach Hotel 4.5*
Official Description (provided by the hotel):
Located on newly-fashionable West Avenue, Mondrian is a quiet enclave just minutes from the bustling center of South Beach, offering spectacular views of the Atlantic Ocean, Biscayne Bay and downtown Miami. The visionary style of designer Marcel Wanders is apparent from the moment you pull into the porte-cochere: guests walk through a grand entryway appointed with custom-designed furniture, lighting and accent pieces, evoking Wanders' design homage of "Sleeping Beauty's Castle." Upon entering the soaring lobby, the floor-to-ceiling windows offer stunning views of Biscayne Bay. Immediately the eye is drawn to the masterpiece of the room–an iconic, signature "floating staircase." Black and gold patterned furnishings and oversized brass bell shaped lights add a touch of whimsy and welcome guests to sit and socialize or enjoy the view. ... more   less 
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Also Known As:
Mondrian South Beach Hotel Miami Beach
Mondrian Miami Beach
Mondrian Miami Hotel Beach

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