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“SUPERB” 5 of 5 stars
Review of Mondrian South Beach Hotel

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Mondrian South Beach Hotel
4.5 of 5 Hotel   |   1100 West Ave, South Beach, Miami Beach, FL 33139 (West Avenue)   |  
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Ranked #22 of 201 hotels in Miami Beach
Delray Beach, Florida, United States
1 review
2 helpful votes 2 helpful votes
“SUPERB”
5 of 5 stars Reviewed November 11, 2013

I have been a regular visitor of the Mondrian South Beach and just love it! The rooms are spectacular, the bars and restaurants simply wonderful and the staff are superb. I recommend this hotel most highly.

Room Tip: ask for room with a view!
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  • Stayed November 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ellis v, Executive Assistant at Mondrian South Beach Hotel, responded to this review, November 15, 2013
Dear Andrew,

We appreciate your loyalty and are most grateful for your recommendation. Our staff is dedicated to providing an original guest experience in a friendly, attentive, and gracious manner--we are delighted you find this to be the case when you stay here. We look forward to your next visit.

Best regards,

Ellis
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,365 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (325)
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English first
Toronto, Canada
1 review
5 of 5 stars Reviewed November 10, 2013

This hotel knows how to take care of their guests! My friend and I decided to spend the day just hanging around the hotel. David kindly greeted us as soon as we walked out to the pool and set us up right away with chairs and towels in the sun, where we wanted to be. The spa staff.....I don't enough know where to start on how amazing they are! They are so attentive and care to your every need. The services I received were incredible and the spa itself was so clean! I've been to a lot of spas and this one you just feel so relaxed as soon as you walked in and spoke to the receptionist. After my manicure I by accidentally hit two of my nails, I went back and the esthetician was more then happy to fix them and even did it with a smile. I would definitely recommend staying here or even just going to the spa for a treatment. It's a little slice of heaven with the best sunset view in town, oh and the best raspberry mojitos as well. :-)

  • Stayed November 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ellis v, Executive Assistant at Mondrian South Beach Hotel, responded to this review, November 11, 2013
Thank you so much for your recent visit and this review. You are not alone in finding our spa a slice of heaven and David's service to be noteworthy. We hope you will join us again soon for another Raspberry Mojito at sunset.

Best regards,

Ellis
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monterey
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 7, 2013

The Mondrian is the perfect blend of beauty and service. The property is modern and sophisticated with just the right amount of sexy. The view couldn't be better, and you can take it in by the beautiful pool and cabanas. The service is top notch. Nancy Lauck, guest experience manager, knows how to treat people. She and her staff made leaving the Mondrian very difficult. This property is all you could want on South Beach. Will definitely be back.

Stayed November 2013, traveled with friends
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ellis v, Executive Assistant at Mondrian South Beach Hotel, responded to this review, November 8, 2013
Thank you. We are delighted you enjoyed our service and product and hope you will join us again soon.

Best regards,

Ellis
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto, Ontario, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed November 7, 2013

I visited the Mondrian on my first trip to South Beach in October 2013. The place is gorgeous, the view was awesome. The staff was really friendly and attentive, David was great about getting us set up with our towels and even moving us when some rowdy kids plopped down. He even alerted us to a manatee swimming close by on the bay side, which was a real treat to see. Karyn was our server, she was great as well, brought icewater with our cocktails, we also had a couple maki rolls that were delicious! All in all, it was a lovely day and will definitely be on my to-do list next time I am in SB!

  • Stayed October 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ellis v, Executive Assistant at Mondrian South Beach Hotel, responded to this review, November 8, 2013
Dear Jodi,

Thank you for this kind review and your recent visit. We are pleased that David and Karyn helped to make your stay memorable. They are but two of a team of individuals, dedicated to providing an original guest experience in a friendly, attentive and gracious manner. We hope you will join us again in the near future.

Best regards,

Ellis
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Sheffield, United Kingdom
Contributor
16 reviews 16 reviews
10 hotel reviews
Reviews in 7 cities Reviews in 7 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed November 7, 2013

We have just spent two amazing weeks at the Mondrian Hotel in miami beach and cannot say enough good things about the place. The amazing service started weeks before we checked in when we e mailed the hotel requesting a high floor room as we hadn't been able to stretch to a balcony and we wanted to enjoy the views. The lovely Nancy got back in touch promptly and told us she had personally upgraded us to a room with a balcony - when we arrived we were given a pent house balcony deluxe studio which was amazing. Clean, stylish and and the best shower and bed ever not to mention the best view of sunset over miami. We were so overwhelmed with this kindness. When we checked in staff went out of their way to make sure we had everything we needed. The hotel is simply amazing it is very stylish and unusual and a bit different from anywhere we have been before. The pool is great with loungers and fresh towels provided daily by great staff notably the lovely David who went out of his way to make us feel comfortable and welcome. There is a menu of reasonably priced bar food which is really good quality and the pool is just wonderful. Even get your umbrella adjusted for you before you even realise you need more shade! We had lots of help at reception from Arielle who, on the first day we arrived and asked about the Internet prices gave us complimentary internet access for the whole two weeks of our stay, she also sorted out a late check out for us as we didn't have to leave for the air port until the evening. Luis at concierge was so helpful with our queries about south beach and booking a meal so thanks to him too. We got married during the first week of the holiday and the hotel couldn't have made us feel more special. They sent champagne and strawberries to our room the day after as well as giving us a drink on the house before and after our ceremony. Then a couple of days later when our wedding photos were delivered to reception whist we were out they left us a cheese plate and bottle of red wine in congratulations. We felt a million dollars and the hotel made sure of that. Wonderful staff, nice breakfast selection which was included in our rate, this place knows what it is doing and we wouldn't hesitate to recommend it to anyone wanting a quality place to stay in miami and certainly intend to return in future. We just want to say thanks for such an amazing experience we won't forget this holiday of a lifetime or how special you made us feel.

Stayed November 2013, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ellis v, Executive Assistant at Mondrian South Beach Hotel, responded to this review, November 8, 2013
Dear Helen,

Thank you for your recent visit to Mondrian and for your recommendation. We are delighted you found our staff so friendly and attentive and that we were able to make your celebratory holiday so memorable. We hope you will join us again in the future.

Best regards,

Ellis
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto, Ontario, Canada
1 review
5 of 5 stars Reviewed November 6, 2013

I have been visiting Miami Beach for years & it wasn't until a friend of mine from Spain invited me to join him by the pool at his hotel that I discovered a hidden gem - the Mondrian. Ever since that day, I always make sure the Mondrian is on my list of places to enjoy when I'm in Miami. The property is stunning and the pool area is clean, busy but not overly crowed, & has the best staff in South Beach. I'm always well taken care of & have yet to have a negative experience. This past visit, I tired out the spa with a facial & Swedish massage and it was two if the best services I've ever had. I also love that there is a Whole Foods just a few blocks away which is super convenient since the rooms have a kitchenette. I would highly recommend a stay at this property!

  • Stayed November 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ellis v, Executive Assistant at Mondrian South Beach Hotel, responded to this review, November 7, 2013
Thank you for your kind review, recommendation and recent and repeated visits. We are glad you found us here on West Avenue and hope to see you many times in the future. We are delighted you find our pool and spa to be so inviting. Thank you again.

Best regards,

Ellis
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Midlands, England
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 5, 2013 via mobile

So we stayed at the Mondrian in the first week of October 2013 for 6 days and have to say it was an awesome stay. We purposely stayed on the Biscayne Bay side of South beach as our second stop was Antigua so beach time would be there rather than Miami beach. As soon as we arrived you knew the place was a hip cool boutique hotel with a chilled vibe. Having booked a Bay View room we immediately asked for an upgrade to a Bay view with balcony (it was 31-35 degrees so a balcony was a must). Reception were friendly and actually upgraded us to a Penthouse Suite for minimal charge. Room was 1620 and well recommended as the views were to die for both during the day and especially when the sun went down. We never hired a car as nearly everything was within walking distance. Lincoln Road was only around 6 blocks away and we always strolled to the beach via 11th all the way through the Art Deco district. Just brilliant and if you want to save walking there is a South Beach bus that goes around the island which only costs 25 cents, cabs are under $10 one way. We only had breakfast and to be honest it was fine (continental anyway). But please don't miss out on the cocktails in the Sunset lounge especially take advantage of their gradual happy hour (basically from 6pm the drinks cost in dollars the same as the time, I.e $6 from 6-6.59, $7 from 7-7.59..etc etc. We didn't find the place pretentious as other reviews seem to say but let's say you get some characters here (P Diddy had a drink here the night we arrived) and the car park is a dream if your into exotic vehicles. But please don't stay here if what u want is the typical holiday experience, it's not geared up for that, what it is is unique and redefines 'boutique'.

Stayed October 2013, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ellis v, Executive Assistant at Mondrian South Beach Hotel, responded to this review, November 7, 2013
Thank you for your recommendation and recent visit. Our staff is dedicated to providing an original guest experience in a friendly, attentive and gracious manner. We are delighted to have provided you such a unique experience. We hope you will join us again the next time you are in Miami.

Best regards,

Ellis
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Mondrian South Beach Hotel

Address: 1100 West Ave, South Beach, Miami Beach, FL 33139
Phone Number:
Location: United States > Florida > Miami Beach > West Avenue
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Spa Hotel in Miami Beach
#13 Romantic Hotel in Miami Beach
#14 Luxury Hotel in Miami Beach
#16 Business Hotel in Miami Beach
#22 Family Hotel in Miami Beach
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Mondrian South Beach Hotel 4.5*
Official Description (provided by the hotel):
Located on newly-fashionable West Avenue, Mondrian is a quiet enclave just minutes from the bustling center of South Beach, offering spectacular views of the Atlantic Ocean, Biscayne Bay and downtown Miami. The visionary style of designer Marcel Wanders is apparent from the moment you pull into the porte-cochere: guests walk through a grand entryway appointed with custom-designed furniture, lighting and accent pieces, evoking Wanders' design homage of "Sleeping Beauty's Castle." Upon entering the soaring lobby, the floor-to-ceiling windows offer stunning views of Biscayne Bay. Immediately the eye is drawn to the masterpiece of the room–an iconic, signature "floating staircase." Black and gold patterned furnishings and oversized brass bell shaped lights add a touch of whimsy and welcome guests to sit and socialize or enjoy the view. ... more   less 
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Also Known As:
Mondrian South Beach Hotel Miami Beach
Mondrian Miami Beach
Mondrian Miami Hotel Beach

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