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“Big Rooms” 4 of 5 stars
Review of Mondrian South Beach Hotel

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Mondrian South Beach Hotel
4.5 of 5 Hotel   |   1100 West Ave, South Beach, Miami Beach, FL 33139   |  
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Ranked #19 of 205 Hotels in Miami Beach
Certificate of Excellence
Rio de Janeiro, RJ
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Big Rooms”
4 of 5 stars Reviewed April 24, 2013

Like a small apartment which is fantastic - alot of space!
Good style, comfortable beds although the main bed is a Queen rather than a king
Staff very nice
Good pool environment
Food pricey but you have facilities in your room to do your own breakfast etc.

  • Stayed April 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ellis v, Executive Assistant at Mondrian South Beach Hotel, responded to this review, April 25, 2013
Thank you. We're glad you and your family found our accomodations to be comfortable and our staff friendly. We hope to welcome you back soon.

Best regards,

Ellis
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,161 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (488)
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New York
Level Contributor
19 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed April 23, 2013

Honestly, I loved the Mondrian from top to bottom. The service was impeccable - everyone was all smiles and very helpful (the pool attendant was terrific btw). The room was very clean and we had a view of the bay with a small balcony (perfect for breakfast and happy hour). Even the food that everyone complained about was more than half decent.

A few things to note: you are on the bay side away from the hustle and bustle of prime South Beach (which was a plus in my opinion, but won't be for everyone). Just a quick walk to the major hotels/restos, etc...

Pool was lovely. Kind of chill...and easy to deal with.

Also, on the plus side, a Whole Foods and Starbucks are within walking distance.

Only really awkward moment (and reason for not giving 5 stars) came at check-in. I booked and paid for a 1 bedroom with balcony. The front desk employee gave me a key and I asked "Is this a one-bedroom?"...she said yes. The room she gave us was not a one-bedroom nor did it have a balcony. I called to fix matters and it was a little awkward, but then we were given the correct room. Not sure if it was a bait and switch, but ah well...it was bliss after that.

Room Tip: try to upgrade to a bay view room.
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  • Stayed April 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ellis v, Executive Assistant at Mondrian South Beach Hotel, responded to this review, April 24, 2013
Thank you for you recent visit to Mondrian and for sharing your experience with us. We are glad you enjoyed your stay and appreciate your recommendation. We are pleased you enjoyed all of our outlets as well as our West Avenue neighborhood. We aplogize for the error you incurred at check in but are happy this was resolved quickly and to your satisfaction. We assure you there was no "bait and switch," just a human error which has been addressed accordingly.

Thank you again and we hope to welcome you back soon.

Best regards,

Ellis
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
28 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed April 22, 2013

We stayed at the Mondrian for one night at the end of our holiday. The hotel is smart, modern and clean and our studio room was well equipped and impressive.

I was surprised to see the bar area pretty deserted in the evening but maybe it is busier earlier/later. Staff were consistently polite and helpful, we departed late the day after we arrived and stored luggage, used the pleasant pool area in the afternoon and showered in the spa. The rate to keep the room even for just a few hours was crazily expensive, but it was great to be able to stay around.

My husband in particular had a gripe about lack of free wi-fi. The only hotel on our 9 hotel trip to the US without it....

  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ellis v, Executive Assistant at Mondrian South Beach Hotel, responded to this review, April 23, 2013
Thank you. We are happy you found your room comfortable and are very proud of the fact that you found our staff to be helpful and personable. We are all dedicated to providing you with an original guest experience in a friendly, attentive and gracious manner. We are delighted you found this to be the case. We do offer complimentary WiFi in our lobby and pool areas and at a nominal charge in our rooms, the rate is on par with other hotels in South Beach.

Thank you again and we hope to welocme you back soon.

Best regards,

Ellis
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed April 20, 2013 via mobile

We have arrived to the hotel early after our cruise around 9:30 am and frankly speaking we thought that we have chosen the wrong hotel after seeing the hotel's exterior. We were told by the receptionist who was very kind that the check-in will be at 3:00 pm. Therefore, we have left our luggages and took a walk to Lincoln Road. Upon checking in, we were surprised by the fancy suit and mostly with the view. The entire facilities were highly maintained and could not be better than that. The swimming pool was by the ocean and I can assure you that it has a high level service standards. Generally speaking, if you are looking for a high standard hotel where you can relax and spend the whole day in, then this is the right choice. Mondrian worths every singly penny.

Stayed April 2013, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ellis v, Executive Assistant at Mondrian South Beach Hotel, responded to this review, April 23, 2013
Thank you for your kind review. We are delighted you enjoyed your suite as well as the views from our bay side swimming pool. There really is no better spot in South Beach to enjoy the afternoon sun as well as stunning sunset vistas. We hope you will join us again soon.

Best regards,

Ellis
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
Level Contributor
17 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed April 19, 2013

The hotel is located in a good location at South Beach. It’s not too far from the beach but in a relative quiet area. The room is over decorated and modern but not recommended for family with kids. The whole place is not very kid-friendly and fits better with young couples. The pool is quite nice but be prepared to wait long time to get your drink. We spent a bit extra to book a suit with a balcony facing the bay. The view was great and definitely recommended.

Room Tip: A suit with a balcony facing the bay, great view!
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  • Stayed December 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ellis v, Executive Assistant at Mondrian South Beach Hotel, responded to this review, April 23, 2013
Thank you for your recent visit. We're glad you enjoyed your room and views afforded by our location. We are sorry you didn't find our atmosphere suitable to your family. Many of our guests with young families have posted on this site that they were quite comfortable here. We regret this wasn't the case with you.

Best regards,

Ellis
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Irvine, California
1 review
5 of 5 stars Reviewed April 16, 2013

I began visiting South Beach in 2009 and come back with regular frequency. I've also stayed at multiple hotels and the best hotel by far is the Mondrain South Beach! The reasons are below:

1. Room sizes, the Mondrian's room sizes are 2 to 3 times larger than other similiar hotels (SLS, Delano, James, Ritz)
2. Amazing staff! The pool staff is the best, ask for Ronnie, David or Harry as they make every guest feel at home. Additionally, if you need help at the front desk ask for Luis or Nancy as they will figure out a way to accomodate your needs
3. Best pool, the pool is overlooking Biscayne bay and has the best view of the sunsets

Everytime I've stayed at the hotel everyone has been attentive, thoughtful and welcoming. The hotel has relaxing high-end vibe that is great for families, business or vacation.

A+++++

Room Tip: Upon checking in ask for a bay view room.
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  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ellis v, Executive Assistant at Mondrian South Beach Hotel, responded to this review, April 17, 2013
Dear Chad,

Thank you for your recent and repeated visit to Mondrian and for this kind reccomendation. We're very happy to be your home in Miami and are most pleased you find our staff to be friendly and helpful. We're very happy to have you and your family as our guests and we look forward to many happy returns.

Best regards,

Ellis
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Monticello, ms
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed April 15, 2013

My wife and i stayed one night at the Mondrian South Beach in April. The lobby is beautiful and very south beach. The staff were friendly and knowledgable. Our room was beautifully decorated and modern. Everything was custom designed for the hotel. The little things wrong with the room took much away from our enjoyment though. Paint had peeled under the chandelier on the bath. The chandelier in the room was missing several crystals and they were in a dish on the table. A knob was missing on the buffet and the clock in it was broken. The soap dish was medal and the base had come off the dish part. A beautiful square tissue holder had a cheap rectangular box of tissues was sitting on top of it. These things taken together seemed like they don't care about the little things. I'm sure these rooms cost a fortune to decorate with one of a kind fixtures, but the maintenance as not been kept up to the standards of such a nice decorator designed hotel. I'm not disappointed, but am sad such a custom designed hotel had not kept up with the little things that keep it great.

Stayed April 2013, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ellis v, Executive Assistant at Mondrian South Beach Hotel, responded to this review, April 17, 2013
As you stayed in a unit operated and managed by Jet Luxury, we are unable to control the maintenance of that condo unit. All the more reason to book with us and stay in a hotel unit as our standards for excellence are very high.

Best regards,

Ellis
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Mondrian South Beach Hotel

Address: 1100 West Ave, South Beach, Miami Beach, FL 33139
Phone Number:
Location: United States > Florida > Miami Beach
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Miami Beach
#7 Spa Hotel in Miami Beach
#11 Luxury Hotel in Miami Beach
#12 Family Hotel in Miami Beach
#25 Romantic Hotel in Miami Beach
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Mondrian South Beach Hotel 4.5*
Number of rooms: 215
Official Description (provided by the hotel):
Located on newly-fashionable West Avenue, Mondrian is a quiet enclave just minutes from the bustling center of South Beach, offering spectacular views of the Atlantic Ocean, Biscayne Bay and downtown Miami. The visionary style of designer Marcel Wanders is apparent from the moment you pull into the porte-cochere: guests walk through a grand entryway appointed with custom-designed furniture, lighting and accent pieces, evoking Wanders' design homage of "Sleeping Beauty's Castle." Upon entering the soaring lobby, the floor-to-ceiling windows offer stunning views of Biscayne Bay. Immediately the eye is drawn to the masterpiece of the room–an iconic, signature "floating staircase." Black and gold patterned furnishings and oversized brass bell shaped lights add a touch of whimsy and welcome guests to sit and socialize or enjoy the view. ... more   less 
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Also Known As:
Mondrian South Beach Hotel Miami Beach
Mondrian Miami Beach
Mondrian Miami Hotel Beach

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