We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Perfect Getaway - Worth a Stay” 4 of 5 stars
Review of Mondrian South Beach Hotel

Save Saved
You added Mondrian South Beach Hotel to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Mondrian South Beach Hotel
4.5 of 5 Hotel   |   1100 West Ave, South Beach, Miami Beach, FL 33139 (West Avenue)   |  
Hotel website
  |  
  |  
Hotel amenities
Special Offer
Up to 15% Off
Ranked #24 of 200 hotels in Miami Beach
New York
Contributor
18 reviews 18 reviews
18 hotel reviews
Reviews in 14 cities Reviews in 14 cities
19 helpful votes 19 helpful votes
“Perfect Getaway - Worth a Stay”
4 of 5 stars Reviewed April 23, 2013

Honestly, I loved the Mondrian from top to bottom. The service was impeccable - everyone was all smiles and very helpful (the pool attendant was terrific btw). The room was very clean and we had a view of the bay with a small balcony (perfect for breakfast and happy hour). Even the food that everyone complained about was more than half decent.

A few things to note: you are on the bay side away from the hustle and bustle of prime South Beach (which was a plus in my opinion, but won't be for everyone). Just a quick walk to the major hotels/restos, etc...

Pool was lovely. Kind of chill...and easy to deal with.

Also, on the plus side, a Whole Foods and Starbucks are within walking distance.

Only really awkward moment (and reason for not giving 5 stars) came at check-in. I booked and paid for a 1 bedroom with balcony. The front desk employee gave me a key and I asked "Is this a one-bedroom?"...she said yes. The room she gave us was not a one-bedroom nor did it have a balcony. I called to fix matters and it was a little awkward, but then we were given the correct room. Not sure if it was a bait and switch, but ah well...it was bliss after that.

Room Tip: try to upgrade to a bay view room.
See more room tips
  • Stayed April 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ellis v, Executive Assistant at Mondrian South Beach Hotel, responded to this review, April 24, 2013
Thank you for you recent visit to Mondrian and for sharing your experience with us. We are glad you enjoyed your stay and appreciate your recommendation. We are pleased you enjoyed all of our outlets as well as our West Avenue neighborhood. We aplogize for the error you incurred at check in but are happy this was resolved quickly and to your satisfaction. We assure you there was no "bait and switch," just a human error which has been addressed accordingly.

Thank you again and we hope to welcome you back soon.

Best regards,

Ellis
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

1,374 people have reviewed this hotel

Traveler rating
    744
    386
    147
    62
    35
See reviews for
165
603
73
119
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (326)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
London, United Kingdom
Senior Contributor
28 reviews 28 reviews
28 hotel reviews
Reviews in 28 cities Reviews in 28 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed April 22, 2013

We stayed at the Mondrian for one night at the end of our holiday. The hotel is smart, modern and clean and our studio room was well equipped and impressive.

I was surprised to see the bar area pretty deserted in the evening but maybe it is busier earlier/later. Staff were consistently polite and helpful, we departed late the day after we arrived and stored luggage, used the pleasant pool area in the afternoon and showered in the spa. The rate to keep the room even for just a few hours was crazily expensive, but it was great to be able to stay around.

My husband in particular had a gripe about lack of free wi-fi. The only hotel on our 9 hotel trip to the US without it....

  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ellis v, Executive Assistant at Mondrian South Beach Hotel, responded to this review, April 23, 2013
Thank you. We are happy you found your room comfortable and are very proud of the fact that you found our staff to be helpful and personable. We are all dedicated to providing you with an original guest experience in a friendly, attentive and gracious manner. We are delighted you found this to be the case. We do offer complimentary WiFi in our lobby and pool areas and at a nominal charge in our rooms, the rate is on par with other hotels in South Beach.

Thank you again and we hope to welocme you back soon.

Best regards,

Ellis
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed April 20, 2013 via mobile

We have arrived to the hotel early after our cruise around 9:30 am and frankly speaking we thought that we have chosen the wrong hotel after seeing the hotel's exterior. We were told by the receptionist who was very kind that the check-in will be at 3:00 pm. Therefore, we have left our luggages and took a walk to Lincoln Road. Upon checking in, we were surprised by the fancy suit and mostly with the view. The entire facilities were highly maintained and could not be better than that. The swimming pool was by the ocean and I can assure you that it has a high level service standards. Generally speaking, if you are looking for a high standard hotel where you can relax and spend the whole day in, then this is the right choice. Mondrian worths every singly penny.

Stayed April 2013, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ellis v, Executive Assistant at Mondrian South Beach Hotel, responded to this review, April 23, 2013
Thank you for your kind review. We are delighted you enjoyed your suite as well as the views from our bay side swimming pool. There really is no better spot in South Beach to enjoy the afternoon sun as well as stunning sunset vistas. We hope you will join us again soon.

Best regards,

Ellis
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed April 19, 2013

The hotel is located in a good location at South Beach. It’s not too far from the beach but in a relative quiet area. The room is over decorated and modern but not recommended for family with kids. The whole place is not very kid-friendly and fits better with young couples. The pool is quite nice but be prepared to wait long time to get your drink. We spent a bit extra to book a suit with a balcony facing the bay. The view was great and definitely recommended.

Room Tip: A suit with a balcony facing the bay, great view!
See more room tips
  • Stayed December 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ellis v, Executive Assistant at Mondrian South Beach Hotel, responded to this review, April 23, 2013
Thank you for your recent visit. We're glad you enjoyed your room and views afforded by our location. We are sorry you didn't find our atmosphere suitable to your family. Many of our guests with young families have posted on this site that they were quite comfortable here. We regret this wasn't the case with you.

Best regards,

Ellis
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Irvine, California
1 review
5 of 5 stars Reviewed April 16, 2013

I began visiting South Beach in 2009 and come back with regular frequency. I've also stayed at multiple hotels and the best hotel by far is the Mondrain South Beach! The reasons are below:

1. Room sizes, the Mondrian's room sizes are 2 to 3 times larger than other similiar hotels (SLS, Delano, James, Ritz)
2. Amazing staff! The pool staff is the best, ask for Ronnie, David or Harry as they make every guest feel at home. Additionally, if you need help at the front desk ask for Luis or Nancy as they will figure out a way to accomodate your needs
3. Best pool, the pool is overlooking Biscayne bay and has the best view of the sunsets

Everytime I've stayed at the hotel everyone has been attentive, thoughtful and welcoming. The hotel has relaxing high-end vibe that is great for families, business or vacation.

A+++++

Room Tip: Upon checking in ask for a bay view room.
See more room tips
  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ellis v, Executive Assistant at Mondrian South Beach Hotel, responded to this review, April 17, 2013
Dear Chad,

Thank you for your recent and repeated visit to Mondrian and for this kind reccomendation. We're very happy to be your home in Miami and are most pleased you find our staff to be friendly and helpful. We're very happy to have you and your family as our guests and we look forward to many happy returns.

Best regards,

Ellis
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Monticello, ms
Contributor
16 reviews 16 reviews
7 hotel reviews
Reviews in 12 cities Reviews in 12 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed April 15, 2013

My wife and i stayed one night at the Mondrian South Beach in April. The lobby is beautiful and very south beach. The staff were friendly and knowledgable. Our room was beautifully decorated and modern. Everything was custom designed for the hotel. The little things wrong with the room took much away from our enjoyment though. Paint had peeled under the chandelier on the bath. The chandelier in the room was missing several crystals and they were in a dish on the table. A knob was missing on the buffet and the clock in it was broken. The soap dish was medal and the base had come off the dish part. A beautiful square tissue holder had a cheap rectangular box of tissues was sitting on top of it. These things taken together seemed like they don't care about the little things. I'm sure these rooms cost a fortune to decorate with one of a kind fixtures, but the maintenance as not been kept up to the standards of such a nice decorator designed hotel. I'm not disappointed, but am sad such a custom designed hotel had not kept up with the little things that keep it great.

Stayed April 2013, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ellis v, Executive Assistant at Mondrian South Beach Hotel, responded to this review, April 17, 2013
As you stayed in a unit operated and managed by Jet Luxury, we are unable to control the maintenance of that condo unit. All the more reason to book with us and stay in a hotel unit as our standards for excellence are very high.

Best regards,

Ellis
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Orlando, Florida
2 reviews
Reviews in 2 cities Reviews in 2 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed April 15, 2013

Great Location!!! Only short walks to Ocean Drive, the beach, and Lincoln Road, my three favorite Miami spots! Also, it wasn't situated within all the busy streets so it was nice and quiet at night, but who stays in at night in south beach.
The room was huge, a big plus and not expected. The bed was super comfy as well as the sleeper couch. MY FAVORITE PART WAS THE CHANDELIER SHOWER! Super classy and so much fun! All I wanted to do was shower. The kitchenette was nice and convenient in case we wanted to cook. Also, the utensils and plates, cups, etc. were nicely placed in the cabinet and weren't out in the open which made the room look clean and neat the entire time.
The pool area and lounges were beautiful and the pool staff were super friendly and helpful and made sure everyone was comfortable and enjoying themselves. I didn't get to enjoy the spa or restaurants, but I would definitely travel back to enjoy.
Finally, the staff was AMAZING! It was easy to check in and out, and everyone was able to answer any questions we threw at them. It was great everyone knew the area as well so they could give us suggestions on where the fun and inexpensive places were to go. I would stay here every time I go to South Beach in the future!
Also, my very talented friend dropped her phone down the elevator shaft. Physically impossible if you've seen the elevators. But maintenance guys Javier and Pedro actually took her down to the basement and opened up the elevators and helped her look for her phone and wallet with her ID and all her credit cards. She was super happy and they were so helpful instead of just brushing her off. Our heros of the trip!!!

  • Stayed April 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ellis v, Executive Assistant at Mondrian South Beach Hotel, responded to this review, April 17, 2013
Thank you so much for this kind review. We're very happy you found our staff to be so friendly and accomodating. Our General Manager has passed along your kudos to our Engineers who retreived your friends belongings from the elevator shaft. They are but two of our entire team who are dedicated to providing original experiences for our guests.

We hope to welcome you back soon.

Best regards,

Ellis
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Mondrian South Beach Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Mondrian South Beach Hotel

Address: 1100 West Ave, South Beach, Miami Beach, FL 33139
Phone Number:
Location: United States > Florida > Miami Beach > West Avenue
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#10 Spa Hotel in Miami Beach
#14 Business Hotel in Miami Beach
#14 Romantic Hotel in Miami Beach
#16 Luxury Hotel in Miami Beach
#18 Family Hotel in Miami Beach
#24 Top resorts Hotel in Miami Beach
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Mondrian South Beach Hotel 4.5*
Official Description (provided by the hotel):
Located on newly-fashionable West Avenue, Mondrian is a quiet enclave just minutes from the bustling center of South Beach, offering spectacular views of the Atlantic Ocean, Biscayne Bay and downtown Miami. The visionary style of designer Marcel Wanders is apparent from the moment you pull into the porte-cochere: guests walk through a grand entryway appointed with custom-designed furniture, lighting and accent pieces, evoking Wanders' design homage of "Sleeping Beauty's Castle." Upon entering the soaring lobby, the floor-to-ceiling windows offer stunning views of Biscayne Bay. Immediately the eye is drawn to the masterpiece of the room–an iconic, signature "floating staircase." Black and gold patterned furnishings and oversized brass bell shaped lights add a touch of whimsy and welcome guests to sit and socialize or enjoy the view. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Jetsetter, Splendia, Tingo, Priceline, HotelTravel.com, Otel, getaroom.com, Hotels.com, BookingOdigeoWL and Venere so you can book your Mondrian South Beach Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Mondrian South Beach Hotel Miami Beach
Mondrian Miami Beach
Mondrian Miami Hotel Beach

Owners: What's your side of the story?

If you own or manage Mondrian South Beach Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.