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“Huge rooms, nice balcony... but too cool for moi.” 4 of 5 stars
Review of Mondrian South Beach Hotel

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Mondrian South Beach Hotel
4.5 of 5 Hotel   |   1100 West Ave, South Beach, Miami Beach, FL 33139   |  
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Ranked #31 of 203 Hotels in Miami Beach
Darien, Connecticut
Top Contributor
257 reviews 257 reviews
53 hotel reviews
Reviews in 113 cities Reviews in 113 cities
222 helpful votes 222 helpful votes
“Huge rooms, nice balcony... but too cool for moi.”
4 of 5 stars Reviewed March 6, 2013

OK, so I'm way out of the target demographic of this very hip hotel. It wasn't my choice, but my client's. But I was pleasantly surprised by the huge living room and a separate bedroom. The walls must be thin, and the floors have no carpets, so noise carries far.

The restaurant doesn't open until 7 pm, so don't expect an "early bird" specials. But they have Bar Bites while the DJ warms up Friday evening, 6 pm until ?? Breakfast buffet was nice but service was slow. Very pretty patio, pools and cabanas facing the bay with a great view of downtown Miami.

Room Tip: Ask for a suite with a balcony on a high floor facing the Bay
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  • Stayed March 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ellis v, Executive Assistant at Mondrian South Beach Hotel, responded to this review, March 7, 2013
Dear Cameron,

Thank you for your recent visit and this review. We're glad you enjoyed our room product and setting and trust our staff helped you to feel comfortable.

Best regards,

Ellis
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,477 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (353)
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Fortaleza, Brazil
Top Contributor
50 reviews 50 reviews
36 hotel reviews
Reviews in 29 cities Reviews in 29 cities
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed March 3, 2013

The hotel entrance is cool. All-white, modern, low light.

The staff was always very nice, from the front service to the valet.

The room is ok. We stayed in a 1-bedroom apartment, with a living room, and partial view to the bay. They are big, with a small kitchen and table, sofa bed, but not as modern as the lobby.

BIG ISSUE, in my opinion. The hotel has only one restaurant, and even worse, the options from the room service are ridiculous. 1 burger, 1 fish, 1 chicken, 1 meat, and some random appetizers like guacamole. Unacceptable for a hotel like this.

The location is OK. You are not far from the South Beach hot spots, but you have to walk or drive at least 8 to 10 blocks to some party-scene, stores, etc...

In a few word, the biggest positive aspect is definitely the staff. The negative one is the room service.

Room Tip: If you are a couple, definitely stay in a room with a BAY VIEW. If you are in family, and need more...
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  • Stayed March 2013, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ellis v, Executive Assistant at Mondrian South Beach Hotel, responded to this review, March 7, 2013
Thank you. We hope to welcome you back soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City
Senior Contributor
22 reviews 22 reviews
22 hotel reviews
Reviews in 12 cities Reviews in 12 cities
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed March 3, 2013

I have very mixed feelings about this property. I love the location in South Beach, away from the bustle but still close to everything. It feels more "neighborhood" on this side of South Beach. The hotel is fine. Affected design (already feeling oddly dated) and the rooms are really large...arguably too large. My biggest pet peeve was a bathroom that seemed fine, but in practice was just unusable. There was no counter space, the shower got water everywhere and the lighting was poor. Runner up: the elevators were glacial and constantly packed. In general, though the property is relatively new, the hotel is showing its age. The staff was agreeable, though the front desk always seemed mobbed (maybe because there were just two employees at all times, in peak season, on a weekend). All in all, not a bad choice...but there are better choices in South Beach. We had a cockroach in our room, but given this is Florida, I will give a pass.

  • Stayed February 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ellis v, Executive Assistant at Mondrian South Beach Hotel, responded to this review, March 7, 2013
Thank you for your recent visit. We're pleased you found our staff to be helpful and our location convenient. We apologize for the inconveniences you encountered but hope these will not prevent you from again visiting us.

Best regards,

Ellis
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Senior Contributor
28 reviews 28 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed March 1, 2013

There are many great features in this hotel but a few basic additions that could move it to a 5 star. The rooms are spacious and bed very comfortable. Great rest every night. Location fairly central to Lincoln Rd and the Ocean. Both great places to go daily..about 20 min walk each way. Phone did not work in th room; pool was crowded and drinks at pool ridiculously overpriced. Staff very friendly. Room very clean. Kitchen could be better equipped with a few more dishes and pots and pans. We like to eat breakfast in room and although there is a small stove, youcpuldn'tfook anything as there wasn't a pan in the room. Not sure we would stay again.

  • Stayed February 2013, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ellis v, Executive Assistant at Mondrian South Beach Hotel, responded to this review, March 4, 2013
Thank you for your recent visit. We're glad you enjoyed our stellar service, convenient location and that you found your room to be comfortable. We aplogize about the issue you had with your phone and hope we were able to correct this to your satisfaction during your visit. We have pots and pans available upon request from housekeeping.

Best regards,

Ellis
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cedar Grove, New Jersey
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 1, 2013

My sister and I just came back from the Mondrian and we had a great trip! Everyone was so helpful and so nice! When we checked in we got upgraded for free and when we got back to our room after the first day we had a bottle of champagne from Rosa who checked us in who is awesome! Our suite was beautiful so much room! Very clean! Great view! We were always greeted by pool, front door, the concierge we always felt special. There is a whole foods around the corner and a great cafe Taste Bakery with yummy muffins and a ton of healthy breakfast options. Nice walk to Lincoln Rd, Collins, and Ocean. If you're not a walker than you might not find this a "nice" walk. We also got a massage done in their spa which was awesome! My only complaint was our room wasn't cleaned until after 4 pm everyday but when we called for clean towels they were efficient and prompt. It might have been because our room was at the end of the hallway not sure.

  • Stayed February 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ellis v, Executive Assistant at Mondrian South Beach Hotel, responded to this review, March 4, 2013
Thank you for your review and recent visit. We're delighted our staff helped to make your girls' weekend a memorable one--we are all dedicated to creating original guest experiences. On a side note, our housekeepers clean rooms between 9:00am and 5:00pm; if you prefer service at a certain time please let us know when you arrive and we'll happily accommodate your request.

We can't wait for you to come back either!

Best regards,

Ellis
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hong Kong, China
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed March 1, 2013

Very nice location, just a few minute walk to Whole Food Market, CVS, and Star Bucks; about 15-20min walk to Lincoln. Room is quite spacious, but was a little disappointed that they did not have king size bed for the size of the room. Friendly staff. The only negative comment is the expensive internet fee, the charges are ridiculous. I would probably pay a bit more and stay at another hotel with free internet.

Room Tip: Request higher floor as the bar could be very noisy on weekend.
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  • Stayed February 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ellis v, Executive Assistant at Mondrian South Beach Hotel, responded to this review, March 4, 2013
Thank you for your recent visit. Our WiFi is $15/day in the rooms or complimentary in the lobby and by the pool. You can always visit our website for packages and promotions which include complimentary internet access. We hope to welcome you back soon.

Best regards,

Ellis
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed February 27, 2013 via mobile

Flew in to MIA.... took a cab to the property... opened my wifes door pulled out our luggage and walked it into the hotel.... No greating of the day or help from the staff.... A smile would have been very nice but, no joy there.... front desk is a little more helpful..... Went up to my suite and it reminded me of a filthy model apartment..... I don't know if the stain on the carpet was urine or vomit.... is the dust on the country wooden furniture part of the ambiance? Master bed had a queen and guest had a King? Unfortunately we are all grown and the girls stand 6'2, I'm 6'3 and my brother is 6'5...... We have to get out of this place ASAP they can keep the money and what ever else awaits us..... for the record I only write positive reviews... however this place is abominable at best and deplorable at worst..... YOU HAVE BEEN WARNED.......

  • Stayed February 2013
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ellis v, Executive Assistant at Mondrian South Beach Hotel, responded to this review, February 28, 2013
We're sorry for your negative first impressions. We hope you relayed your complaint to the Manager on Duty so that we could rectify your inconveniences from our oversights. I have reached out to you directly through this site to ascertain more details of your visit.

Thank you.

Ellis
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Mondrian South Beach Hotel

Address: 1100 West Ave, South Beach, Miami Beach, FL 33139
Phone Number:
Location: United States > Florida > Miami Beach
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#13 Spa Hotel in Miami Beach
#18 Luxury Hotel in Miami Beach
#19 Family Hotel in Miami Beach
#21 Romantic Hotel in Miami Beach
#22 Business Hotel in Miami Beach
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Mondrian South Beach Hotel 4.5*
Number of rooms: 215
Official Description (provided by the hotel):
Located on newly-fashionable West Avenue, Mondrian is a quiet enclave just minutes from the bustling center of South Beach, offering spectacular views of the Atlantic Ocean, Biscayne Bay and downtown Miami. The visionary style of designer Marcel Wanders is apparent from the moment you pull into the porte-cochere: guests walk through a grand entryway appointed with custom-designed furniture, lighting and accent pieces, evoking Wanders' design homage of "Sleeping Beauty's Castle." Upon entering the soaring lobby, the floor-to-ceiling windows offer stunning views of Biscayne Bay. Immediately the eye is drawn to the masterpiece of the room–an iconic, signature "floating staircase." Black and gold patterned furnishings and oversized brass bell shaped lights add a touch of whimsy and welcome guests to sit and socialize or enjoy the view. ... more   less 
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Also Known As:
Mondrian South Beach Hotel Miami Beach
Mondrian Miami Beach
Mondrian Miami Hotel Beach

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