Physically the hotel is the best in South Beach. The Suites are fantastic and have lovely balconies and terraces. The rooms are spacious and well appointed. Food is very good, particularly lunch by the pool. A cabannah is a very good idea if you are there at a busy time.
The hotel is geared towards late teenagers and young adults. The club in the hotel is open until 4AM. The noise is very bad for all suites and rooms facing the pool area. Its even worse if you are on the lower floors sinced you also hear people leaving the club and noisily calling for taxis.
The service was ok, but was severely under pressure during Christmas and New Year when the hotel let itself down. The wait time for room service was very poor.
Having said that...the management did their best to rectify all these problems and were most helpful and caring. They gave me an extra suite complimentary so i could avoid the noise (i had a suite on the lower floor). The staff were exceptionally polite.
The hotel is a fine place to stay if you are in your twenties or thirties and if you like the club scene. Avoid staying at peak periods. Take the highest floor possible.
- Official Description (provided by the hotel):
- At The W South Beach, wake up to spectacular sunrises over the Atlantic or wind down to scenic sunsets in 395 rooms and bungalows featuring the best of resort living. ... more less
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- Also Known As:
- w South Beach Hotel Miami Beach
- w Hotels Miami Beach
- w Hotel Miami Beach