This was my second visit. While the hotel is certainly beautiful, it is the service and friendliness that stand out for me. From Pool bar to coffee shop to Living Room bar, everyone was very helpful, Most outstanding was our personal concierge Ralph, who was always there for us ( even by phone during his day off)
We had a Fantastic Suite on the 19th floor facing south, which I would recommend to anyone While the pool area is great, when you have the sun hitting your balcony and room service , sometimes the pool just seems too damn far.
My only caveat is that as a Platinum member, I had gotten used to other hotels (like W Fort Lauderdale) giving upgrades to the very best suites available. Here, on a somewhat slow weekend apparently only "standard suites" were available for upgrade. As nice as our suite was, I missed the plunge pool from a previous stay.
- Official Description (provided by the hotel):
- At The W South Beach, wake up to spectacular sunrises over the Atlantic or wind down to scenic sunsets in 395 rooms and bungalows featuring the best of resort living. ... more less
- Reservation Options:
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- Also Known As:
- w South Beach Hotel Miami Beach
- w Hotels Miami Beach
- w Hotel Miami Beach