I stayed at the w south beach from march 12-15 in the Oasis suite. Paid 1000$ per night for terrible service. To sum up Do Not Stay Here.
Negatives and complaints:
1.Our room which was supposed to have an early check in was ready at 4:30pm. 2.They promised us an upgrade to no avail.
3. Obnoxious desk staff.
4.There was no hot water I tried showering the kids at 5 no hot water then tried again at 8 none again. Then again at 10.
5. No room at pool. I understand thas not a staff issue thats an architectural issue but non the less very annoying.
6. At the beach they wanted to charge us additional for chairs.
7. Additional charge for water in room.
1.Security staff professional
2. Bed in master is awesome [kids bed terrible )
To sum we will Never stay at the w south beach I rather spend 1500/night elsewhere and get better service than stay in this waste of money.