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“By far the best hotel experience!” 5 of 5 stars
Review of W South Beach

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W South Beach
5.0 of 5 Hotel   |   2201 Collins Avenue, Miami Beach, FL 33139 (City Center)   |  
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Ranked #15 of 203 Hotels in Miami Beach
1 review
“By far the best hotel experience!”
5 of 5 stars Reviewed September 17, 2013 via mobile

Everything about the W was fantastic, the food was amazing the atmosphere was amazing, every employee was very helpful especially David Magraner... I remember him the most because he was the most helpful throughout my stay... By far great experience here at the hotel I recommend staying here and will definitely come AGAIN!

  • Stayed September 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WSoBe, Manager at W South Beach, responded to this review, October 11, 2013
Thank you for sharing your experience. David is great - we receive wonderful feedback on him often. It's great to know that you will be returning to W South Beach. We appreciate your loyalty and thank you for your patronage!
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1,657 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (409)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
London, United Kingdom
Senior Contributor
41 reviews 41 reviews
22 hotel reviews
Reviews in 22 cities Reviews in 22 cities
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed September 15, 2013

I was sceptical about staying at this hotel due to it being a trendy and therefore lacking in substance. I was wrong. Service was great, staff friendly and the general atmosphere was good. It was also a lot of fun from the DJ at the pool to the room and the bar. The hotel is not somewhere to go if youre looking to chill in your M and S swimmers, but we still found it relaxing and enjoyed being there.

Room Tip: We stayed in an oasis suite which was worth the extra splurge!
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  • Stayed June 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WSoBe, Manager at W South Beach, responded to this review, October 11, 2013
Dear Guest,

It's wonderful to hear that you enjoyed a fun experience. The scene at WET is not to be missed, and we're glad to have exceeded your expectations on all levels.

Looking forward to seeing you again soon!
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Cincinnati, Ohio
Contributor
13 reviews 13 reviews
Reviews in 10 cities Reviews in 10 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 13, 2013

Every person from the valet to the reception desk to the concierge to the bartenders treated me like I was royalty. They made me feel at home, they were friendly and they went out of there way to make sure I had a great time.

  • Stayed September 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WSoBe, Manager at W South Beach, responded to this review, October 11, 2013
Dear Guest,

It is our pleasure to go above and beyond our guests' expectations.

Thank you for taking the time to share your comments, and we look forward to welcoming you back soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Contributor
14 reviews 14 reviews
9 hotel reviews
Reviews in 6 cities Reviews in 6 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed September 12, 2013

I've stayed there 3 times in the past 2 years great hotel with great amenities rooms are nice size and the pool os great to c celebrities easy access to beach and great bar not cheap but worth the price if your looking for privacy the whole group of W hotels are great
If you use the spa service expect to get a large bill

  • Stayed December 2012
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WSoBe, Manager at W South Beach, responded to this review, October 11, 2013
Dear Guest,

Thank you so much for your continued loyalty to W South Beach. We are glad to have impressed you during your recent visit, and look forward to 'wow'ing you again for many visits to come.

Best regards.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lagos, Nigeria
Senior Contributor
36 reviews 36 reviews
28 hotel reviews
Reviews in 20 cities Reviews in 20 cities
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed September 9, 2013

Stayed at the W South Beach during a very busy period and I was still pleased, as this did not let them drop the ball on service.
The staff were very courteous and helpful; from the moment your car drives up to the hotel till when your car door is shut as you leave.
It was very useful to have a courtesy luxury car available to drop one within a five mile radius of the hotel but it was important to book early.
As a nice bonus, we also got to meet and take photographs with Shemar Moore in the hotel looby

  • Stayed August 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tampa, Florida
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed September 8, 2013

We travel to Miami fairly often and have several hotels that we enjoy and routinely stay at, including the Fontainebleau, the Delano, the Ritz Carlton and the Ganzevoort (which I believe has now been acquired by the W Hotel and is being renovated.) We thought that we would give the W a try this time as we have always had great experiences at other W Hotels, including Times Square, Vieques Island and Ft. Lauderdale. I am glad that we did. The W Hotel in south beach has it all!
We were meeting our kids (all adults) so I booked two Fantastic Suites for them and booked a Mega Suite for us, as I was intrigued by the layout. Someone had posted a video of the suite online on You Tube which caught my interest, and I am happy to say that it was even better in person!
When we arrived at the hotel, the young lady who checked us in, Casey Gourly, was warm, friendly and welcoming. As it turned out, we found out during the check in of the other two suites that she knew one of our sons. She went the extra mile and sent a bottle of champagne to each of our suites. What a great ambassador for the W Hotel. She definitely won us over.
The Mega Suite turned out to be the best value in all of our Miami stays. Lots of room to stretch out, a large patio on the first floor and a second floor with a large entertainment area including a grill, more seating, and a personal jacuzzi., and access to tennis courts and a basketball court. As the kids invited a large group of their friends over, we cooked out and had a blast.
Before the group arrived, we made a special request to have the room cleaned on short notice. I didn't catch the maid's name, but she was super nice and made sure to have things in tip top shape before our guests arrived.
The television was working properly on the second floor, so their engineers, Jose and Oliver, ran out and found another TV to install in time for the Miami - UF game.
We rented a cabana at the pool. Great service and great times.
Snacks and drinks at Dutch in the evening... great experience. Breakfast in the morning at the same restaurant. We also had dinner at Mr. Chow (apparently not owned by the W). Great food and great service.
Every aspect of out stay at this hotel exceeded our expectations. From the valet to the bell service to everyone we encountered, everyone had their act together. I would give this hotel a perfect score.
We look forward to returning to the W!

Room Tip: Mega Suite.
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  • Stayed September 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manchester, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 6, 2013

We for a few nights during our honeymoon and this hotel is the best I have been to. Not only modern and beautiful surroundings right on the beach but the staff were so helpful, could not have done enough. Beach and pool beds so so comfortable. Would 100% go back. Think any other hotel will be disappointing compared with this!! Sheer luxury and comfort.

Room Tip: We had view of South Beach was amazing!
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  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about W South Beach

Address: 2201 Collins Avenue, Miami Beach, FL 33139
Phone Number:
Location: United States > Florida > Miami Beach > City Center
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Miami Beach
#7 Spa Hotel in Miami Beach
#9 Luxury Hotel in Miami Beach
#10 Romantic Hotel in Miami Beach
#11 On the Beach Hotel in Miami Beach
#14 Family Hotel in Miami Beach
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — W South Beach 5*
Number of rooms: 312
Official Description (provided by the hotel):
At The W South Beach, wake up to spectacular sunrises over the Atlantic or wind down to scenic sunsets in 395 rooms and bungalows featuring the best of resort living. ... more   less 
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Also Known As:
w South Beach Hotel Miami Beach
w Hotels Miami Beach
w Hotel Miami Beach

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