We were well-overdue for a vacation, so we decided to book one to Miami. I booked the hotel through Magellan Vacations online as they seemed to be providing us some good deals. We were debating between several hotels, but landed on the W.
Overall our stay at the W was great. Our Suite was awesome, huge (compared to most hotel rooms) and a beautiful view from the balcony. The service at the hotel was great overall. Especially liked the turnover service at night. Got to love coming back to your room with a bottle of water and chocolate at bedside after dinner and drinks. We spent most of our time at the pool, but did check out the beach for half a day. The staff sets you up with chairs, umbrella, and towels, etc and staff is around to order drinks and food from.
Word to the wise: I had read online about the W offering a car to transport you around South Beach, but if you plan on using it, you must reserve it well in advance. We didnt end up using it since it was already booked.
We did breakfast at the hotel one day. Not bad, but be prepared for the bill. Obviously the W is not cheap by any means, but breakfast for $80 is a bit excessive and we didnt even drink mimosas or anything!
Now the negative: When booking, the agent failed to tell us that Memorial Day weekend has become known as 'Urban Beach Festival/Weekend'. Luckily the W was not filled to capactiy, and if you never left the hotel, you may have not known other than the police located at the front door that are normally not there, but needless to say we did not get the trip we had expected. With the festivities, most of the major roads in South Beach are blocked off, so getting around by cab is difficult. It took us an hour to get to our dinner reservation that was less than a mile or two away from the hotel. We learned from our mistake and walked to dinner the next night, but definitely saw what Urban Beach Weekend was all about. I won't go into detail, but just 'google' it.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
July 19, 2013
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Thank you for sharing your feedback on Trip Advisor! It is great to hear that you enjoyed the service and amenities W South Beach has to offer. I have shared your feedback on The Dutch with our Director of Food and Beverage to review pricing and offerings.
We hope to welcome you back again on an alternate weekend of your choice.
W SoBe GM
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.