Smooth check in although we were exhausted from traveling all day from 10 hrs away. Drunk patrons blabbering at reception desk and we had to wait a while for our turn.
Room was great, clean every day and turndown was done as well.
Having checked in over the weekend, we noticed they keep the pool MUCH warmer on weekends than they do during the week. It was Heavenly on weekend then shocking to enter on Monday!
Concierge & staff very accommodating, even gave us a complimentary gazebo with our suite booking and Centurion Amex. It wasn't a package deal, simply a courtesy. Pool staff was amazing!
Kind and efficient, not the fiery Latino attitude you sometimes get in Miami.
Cabbies from the airport are very aggressive. All yelling and arguing the moment you step out of baggage claim area, not a great 1st impression of Miami, but hotel is not responsible for that.
Great decor throughout hotel, some great modern funky sitting areas throughout lobby and poolside.
Bit of a jaunt to beachfront but nothing major. It seemed the hotel wasn't quite facing the beach to get proper views of the water.
We would definitely return.