Great location, clean spacious rooms, absolutely terrible service. My wife and i stayed at the hotel last week and service was progressively worse as the stay continued. The pool service was non-existent; check-in was painful (didnt get room until 6:17PM); missed turn down service; i can go on and on. The main issue is that for the price being paid, the guest should recieve top service not Holiday Inn treatment. My recommendation is to look else where - this will eventually catch up to the management....
- Official Description (provided by the hotel):
- At The W South Beach, wake up to spectacular sunrises over the Atlantic or wind down to scenic sunsets in 395 rooms and bungalows featuring the best of resort living. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Starwood, Priceline, Prestigia and Otel so you can book your W South Beach reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- w South Beach Hotel Miami Beach
- w Hotels Miami Beach
- w Hotel Miami Beach