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All 199 Miami Beach hotels

W South Beach: Traveler Reviews

4.0 of 5
2201 Collins Avenue, Miami Beach, FL 33139 (City Center)
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Ranked #52 of 199 hotels in Miami Beach
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843 reviews from our community

Traveler rating
    389
    196
    116
    67
    75
See reviews for
Families
114
 
Couples
381
 
Solo
49
 
Business
92
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Australia
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
“All that glitters....not!”
2 of 5 stars Reviewed March 17, 2013

Read up well before choosing. Needed good hotel after 32 hours flying from Aussie ...before leaving for cruise...no door ambassadore for us...we arrived 6pm. So check in should have been a breeze...no...we stood while three people discussed some young ladies spa choices...no SPG quick checkin..no upgrade either...young lady being trained...they discussed the computor while we just waited and waited and waited. The room!! Yes big and modern but DIRTY...all soaps used...one towel...no robes...dirty shower...cigarette butts on balcony...a pool of something indescribable on the balcony....had dinner which was fabulous..as was the service. Thought the worst over ,,but fell into bed and then the noise OMG!!! The bed and walls vibrated..called reception 1am. They apologised said "we will get them to turn the base down". My husband went down to reception 2.30. Here we were at 3am. Trundling around the hotel to move to a quieter room..comments were we were right over the club and a lot of people complain ...maybe we should have asked for a quiet room. (Don't believe there are any) it was a small room defineately what we wanted..oh and our SPG membership. Gave us a choice of a free drink or free wifi. Didn't work in room but hey anyone has free wifi in the foyer lounge rooms!! Bizzare! We found staff in general (expect for restraunt staff ...). To be a touch arrogant and offhand....maybe if your over a certain age they don't want you...very bad experience all round...

  • Stayed November 2012, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
Ask lovesfishingmm about W South Beach
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WSoBe, Manager at W South Beach, responded to this review
March 29, 2013
Hello lovesfishingmm,

Thank you for your feedback from your stay. Your experience is very important to us and we would like to apologize that you did not enjoy your stay. We will be sending you feedback to our General Manager to address these issues. We understand your frustration and would love to speak with you in regards to your stay. Please send us your contact information to wsobesocial@whotels.com and we will respond to you right away.

Best Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kolkata (Calcutta), India
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
6 helpful votes 6 helpful votes
“Hip, Hot & Chic”
5 of 5 stars Reviewed March 16, 2013

Sexy is the best way to describe this property in one word. The rooms are uber cool with balconies overlooking South Beach. The nightclub in the hotel is an added advantage as u need not pay huge cover charge to get in. The pool and surrounding lounge areas are very relaxing and your eyes get to feast on some very beautiful people.

  • Stayed November 2012
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask Harsh H about W South Beach
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WSoBe, Manager at W South Beach, responded to this review
March 29, 2013
Hello Harsh H,

Thank you for your review and staying with us on your last escape to South Beach. We do have the largest rooms on the beach with a private balcony in every room. Our pool is the perfect place to enjoy a handcrafted cocktail with only a couple steps to the ocean. Please keep us in mind when you plan your next escape and let us know Whatever/Whenever you need.

Best Regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Miami
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
“Amazing...”
5 of 5 stars Reviewed March 16, 2013

The hotel was amazing from check in to check out. First i was met with the amazing door ambassador Colby. We both were from chicago which was cool. Then a few days later i met ronald at the pool and he remembered me and my kids face every time he seen us and greeted us with a smile. Then when i was having trouble with my room keys Onassis was extremely helpful with assisting me into my room. When i checked out i forgot a few items inside of the room and didnt notice it until i returned home and spoke with Nikki in security. She was extremely courteous and professional. You guys have such an amazing staff keep up the good work!!

  • Stayed February 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask jjucy about W South Beach
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WSoBe, Manager at W South Beach, responded to this review
March 29, 2013
Hello jjucy,

Thank you for posting your review. We will be sending your review to our General Manager to share your shout-outs with our Hotel staff. We want you to be able to escape and relax on your stay with us. We hope to welcome you back soon for another escape.

Best Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Orlando, Florida
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
“Best Mix of Beach and Miami Life”
4 of 5 stars Reviewed March 15, 2013

If you want a weekend away in SoBe this is the hotel to stay at. A walk to the beach and right in the center of tons of Miami night life. Great service, excellent rooms, upscale decor make it feel like miami and keeps true to the edge of the W brand.

Room Tip: Ask for a side view so you can see the beach and the city. You'll get a beautiful view of the s...
See more room tips
  • Stayed October 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask Brad S about W South Beach
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WSoBe, Manager at W South Beach, responded to this review
March 29, 2013
Hello Brad S,

Thank you for your review. We do have the perfect location to escape from the everyday but also a short walk to major attractions in South Beach. We had an amazing team of designers who merged W’s modern vibe with the Miami style to create our design. Please keep us in mind when planning your next escape. We look forward to welcoming you back.

Best Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
NYC
Senior Contributor
32 reviews 32 reviews
28 hotel reviews
Reviews in 26 cities Reviews in 26 cities
20 helpful votes 20 helpful votes
“I didn't want to leave my room”
4 of 5 stars Reviewed March 14, 2013 via mobile

I have a love/hate thing with Miami and South Beach. That said, as much as some of the clientele of this hotel may irk me, the actual room did not. Gorgeously appointed room. Great bed. Great porch. Great bathroom. Yes, my breakfast cost $45, but I ate it while looking at the sun rising over the ocean.

I was in Miami for work and would stay here again in an heartbeat.

  • Stayed March 2013
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
Ask happyrobot about W South Beach
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WSoBe, Manager at W South Beach, responded to this review
March 29, 2013
Hello happyrobot,

Thank you for your review. We are so happy you relaxed and made our hotel your home during your trip. We do have the largest rooms in South Beach and with our signature W Bed you will never want to leave your room. We hope to welcome you back very soon to enjoy another sunrise on your private balcony. Please email us when you plan your next escape with Whatever/Whenever you need, wsobesocial@whotels.com.

Best Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
 
 
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Additional Information about W South Beach

Also Known As:
w South Beach Hotel Miami Beach
w South Beach Hotel
w Hotels Miami Beach
w Hotel Miami Beach
Address: 2201 Collins Avenue, Miami Beach, FL 33139
Phone Number:
Region: United States > Florida > Miami Beach > City Center
Amenities:
Bar/Lounge Beach Business Center Fitness Center Kitchenette Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#20 Romantic Hotels in Miami Beach
#28 Business Hotels in Miami Beach
#33 Luxury Hotels in Miami Beach
#40 On the Beach Hotels in Miami Beach
#49 Family Hotels in Miami Beach
Price Range: $$$$
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
At The W South Beach, wake up to spectacular sunrises over the Atlantic or wind down to scenic sunsets in 395 rooms and bungalows featuring the best of resort living. ... more   less 
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