Stayed at the W at the end of our 2012 summer vacation. The kids and I absolutely loved it. I am very finicky about cleanliness and decor and the 'W' certainly surpassed my expectations in that regard. Fabulous and faultless. The service and food were delightful. Must go back as I feel that I have unfinished business at this hotel. It is far too good to only have stayed there once in a lifetime.
Stunning ocean views and great staff as well.
We had stayed at the Sagamore initially due to the attractiveness of the art angle, but it seemed like the less fortunate cousin in comparison to the 'W'. Having visited on the way back to the Sagamore one evening, I could see exactly why a friend of mine had remained adamant about my staying at the 'W'. At the time, I had been put off by the very misleading reviews on TripAdvisor that had mentioned broken sinks, stained carpets and general uncleanliness. That I could simply not understand. With the benefit of hindsight, I believe that may have well have been 'competitor action' as I checked out many of the W rooms before I decided to switch and to be honest, I would have felt that I had missed something really good if we had not stayed there.
TripAdvisor for once got it wrong. I stayed there in August 2012 and have to say that some of the reviews prior to then were simply inaccurate. I remember telling my friend, a previous W guest of these -ve reviews and he said that they couldn't be the same hotel. I wished I had listened to him and not the reviews and booked the W for the whole trip.