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“The W Miami is more than 5 stars” 5 of 5 stars
Review of W South Beach

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W South Beach
4.5 of 5 Hotel   |   2201 Collins Avenue, Miami Beach, FL 33139 (City Center)   |  
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4th Night Free & Credit
Ranked #24 of 201 Hotels in Miami Beach
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“The W Miami is more than 5 stars”
5 of 5 stars Reviewed February 21, 2013 via mobile

From the time we checked in an was greeted by Christopher who went far beyond normal to make sure we were more than taken care of to the time of check out and the valet making sure we knew exactly how to get on the fwy it was an absolute joy staying at the W Miami. We left the mandarin oriental which was a disappointment and should have been at the W the whole vacation. The rooms and beds were great and the service at the pool and the beach were excellent. The value you get is heads above the other top hotels in south beach.

  • Stayed February 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WSoBe, Manager at W South Beach, responded to this review, March 27, 2013
Hello Bonnie1515,

We would like to thank you for such an amazing review! We are happy you loved our signature W Bed and oversized rooms. We want you to enjoy your time with us and be able to relax. Please come visit us again soon and let us know Whatever/Whenever you may need, wsobesocial@whotels.com.

Best Regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,506 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (369)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
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English first
Birmingham
Senior Contributor
34 reviews 34 reviews
11 hotel reviews
Reviews in 17 cities Reviews in 17 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed February 19, 2013

We were here for a night during the BCS game and I will say it is a really incredible hotel with friendly staff and a perfect location for South Beach. Room we were in was upgraded and had plenty of room and nice view from the balcony of the beach. The pool area is private and the staff was very friendly and prompt the afternoon we were there. You can walk to most places in South Beach and there was public parking next to the hotel which some friends used while visiting for a drink.
We were not here very long but we will be back in the future.

  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WSoBe, Manager at W South Beach, responded to this review, March 27, 2013
Hello tchuck,

Thank you for your feedback from your review. We are so happy that you enjoyed your time and relaxed in our oversized rooms. With only steps to the beach and a short walk to Lincoln Road, we offer our guests the best location for relaxation and fun in South Beach. We are excited to welcome you back soon and please let us know when you plan your next escape.

Best Regards,
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Senior Contributor
43 reviews 43 reviews
28 hotel reviews
Reviews in 26 cities Reviews in 26 cities
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed February 19, 2013

I am generally not a fan of the W brand but I enjoyed my two night stay at this hotel very much. We were greeted by John Evans of the welcome staff who gave us a friendly and informative tour of the property. Despite the annoying displays of overpriced battled water and food items trough out our suite, the decor was elegant contemporary chic without being gimmicky. The Food & Beverage outlets were first rate and al the lovely outdoor amenities are just what you would want in a south beach resort. The location is great with the beach walk just outside the front door and the service is as good as it gets. I will definitely be back.

  • Stayed February 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WSoBe, Manager at W South Beach, responded to this review, March 27, 2013
Hello CASE-JC,

Thank you for your review! We take great pride in the service we provide our guests and we will be sharing your shout-out to Jon with our Staff. We want our guests to feel at home and enjoy their stay with us. Having such amazing restaurants as The Dutch and Mr. Chow offers our guests amazing experiences and creations. We look forward to welcoming you back very soon and please let us know Whatever/Whenever you may need.

Best Regards,
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Top Contributor
195 reviews 195 reviews
67 hotel reviews
Reviews in 73 cities Reviews in 73 cities
78 helpful votes 78 helpful votes
3 of 5 stars Reviewed February 16, 2013

Never go first with your family to the W in Barcelona and then to Miami. W Barcelona is WOW,but Miami clearly not.
But let me start positive: the service is great, the breakfast table at the Dutch is great and if the cappucino is acceptable. The pool and the beacg area are super cool somis obviously the lobby.
The problems Was the room - Oasis suite. First they gave us a suite on the 3rd floor overlooking the parking lot and sold it as ocean view, then they moved us to the 7 th floor north side. Here we could see the ocean but the main view was a construction side (the next building but relatively far away). If you like sun forget all the rooms on the north side as well all the bungalows at least in Winter time. Our balcony had not for one minute sun.
The suite was very large but the quality is questionable. We had for example one air conditioning for all three rooms and either the kids where freezing or we were swetting in our room. Also the balcony chairs and table looked more like furniture in a drive in than in a W.
We also dearly missed the Nesspresso machine but Starwood seems not to understand that coffee is important.
Next time we will try some of the other cool places or hopefully the Marriott Edition is open by the.

Room Tip: 7 th floor or higher, rroms facing south side and numbers higher than x20
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  • Stayed February 2013, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WSoBe, Manager at W South Beach, responded to this review, March 27, 2013
Hello Go100go,

Thank you for giving your feedback. We would like to apologize for the service you received during your stay. We do understand that the construction on the hotel next to us can be very distracting and we are monitoring this very closely. We do offer our signature VIP Suite that gives you a personal Nespresso maker in your room along with other exclusive amenities. We would love to speak you in regards to your experience. Please email us at wsobesocial@whotels.com with your contact information and we will be sure to get back to you right away.

Best Regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York
1 review
5 of 5 stars Reviewed February 15, 2013

In any given year, I will stay at 75 different five star hotels in the world. There has not been one hotel which has exceeded my expectations like the W South Beach.The staff is amazing. On a recent stay, I spoke with Melissa to inform her that I would be guest and wanted to get familiar with the amenities at the property. She had the concierge call me in advanve of my stay to make dinner reservations and arrange VIP tickets for the Miami Heat game. When I arrived at the hotel, the valet attendants and front desk personell were seemingly waiting for me and made me feel like a true VIP. This is the best hotel in south beach without dispute. I booked several weekends as a result of my wonderful experience.

  • Stayed February 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WSoBe, Manager at W South Beach, responded to this review, March 27, 2013
Hello MSC-NYC,

Thank you for your review. We are very excited that you stayed with us and booked future escapes with us also. We will be sending your response to our General Manager to share your shout-out to Melissa with our Staff. Please let us know Whatever/Whenever you need and we look forward to welcoming you back.

Best Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Montreal, Canada
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 12, 2013

Definitely our go-to spot for my husband and me when we need a romantic break from the kiddies! The rooms are super generous, the food is yum and the overall vibe is tres chic. Lots and lots of beautiful things (and people) to look at. The location cannot be beat; perfect for jogging on the boardwalk, shopping on Lincoln Road, or eating in a beachfront cafe or bar. Didn't really need our rental car even.
The service was amazing-they actually PHOTOCOPIED the newspaper for me when they realized one morning that they had run out of my fave NT Post. Who does that?! Room service waitress refused to take a tip (really, we tried)! They gave us suntan lotion and free ear-buds at the beach when we forgot ours. The service was over-the-top, we really felt that they bent-over backwards to help us enjoy our stay (especially Katie); and we did. It made a difference as this was our second time there and plan on staying here again next time we're in town.

Room Tip: Staying on a higher floor helped cut down on the nearby construction noise.
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  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WSoBe, Manager at W South Beach, responded to this review, March 27, 2013
Hello Adrianne D,

Thank you for giving your review! We love that you enjoyed our signature Whatever/Whenever service and so happy that you stayed with us. We will be sharing your Shout-out to Katie with our staff and General Manager. We have the perfect location with only steps to the ocean and a short walk to major South Beach attractions. Please let us know when you plan your next escape and Whatever/Whenever you may need.

Best Regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Miami Beach, Florida, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed February 12, 2013

What can I say? When it comes to some things in life, especially in South Beach, you get what you pay for. Yes this is a pricey selection so it's not for your typical budget minded, no frills traveler. But if you can splurge, even for a short getaway, THIS IS THE PLACE. The pricing of the hotel automatically narrows the clientele--so you won't need to worry about too much riff raff around and too much drama. You'll always have to deal with whiny, condescending, rude people wherever you go in any station in life--money can't buy class (these are the hotel patrons I'm talking about--not the staff).

Expect prompt, courteous, efficient service with privacy and seclusion. Yes there are some more partying places--but you should look elsewhere if that is your desire. But if you like an easier pace, discreetness, and a relaxing weekend with a splash of great social scene (i.e., the W's rather exclusive night club Wall) then this may be our cup of Early Grey.

So why I love this hotel:
1) Location, Location, Location. You're in South Beach, but far enough from the rat pack to not feel like you're in a tourist trap but close enough of a walking distance to join the night life as you please.
2) The rooms. Not a bad room in sight, all with amazing ocean views, tastefully decorated, and HUGE. The suites are Bah-Na-Nas.
3) The onsite restaurants: Dutch and Mr. Chows (you must visit these venerated outposts) from acclaimed chefs. You would have to travel to NYC or LA to visit these establishments elsewhere.
4) The amenites, spa, and pool.
5) Staff--not that they are at the bottom but I have to rank them some where. But this is a list of "reasons to come here". Staff is more often than not spot on with customer service.

Room Tip: Seriously there really isn't a bad room. Any event the most basic rooms, are considered suites b...
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  • Stayed January 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WSoBe, Manager at W South Beach, responded to this review, March 27, 2013
Hello Colin N,

Thank you so much for your feedback from your stay. We take great pride in the service we provide our guests and we will be sharing your response with our team. We hope to welcome you back again very soon and please let us know Whatever/Whenever you may need.

Best Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about W South Beach

Address: 2201 Collins Avenue, Miami Beach, FL 33139
Phone Number:
Location: United States > Florida > Miami Beach > City Center
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Miami Beach
#11 Spa Hotel in Miami Beach
#15 Luxury Hotel in Miami Beach
#17 Romantic Hotel in Miami Beach
#19 On the Beach Hotel in Miami Beach
#21 Family Hotel in Miami Beach
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — W South Beach 4.5*
Official Description (provided by the hotel):
At The W South Beach, wake up to spectacular sunrises over the Atlantic or wind down to scenic sunsets in 395 rooms and bungalows featuring the best of resort living. ... more   less 
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Also Known As:
w South Beach Hotel Miami Beach
w Hotels Miami Beach
w Hotel Miami Beach

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