The South Beach W was surprising better in terms of rooms and service than their older NY and LA properties...

Check In: Prompt and efficient - 3 minutes max. Had a floor on the 11th Floor with an ocean view. I requested foam pillows and they were on the bed by the time I got upstairs - nice. The requested newspaper never showed up over 3 days, however, they had complementary copies at the concierge desk in the lobby.

Check Out: Annoying line - I mentioned something to the staff and they immediately checked me out while standing in line.

Room: I'm guessing about 500 - 600 square feet including the patio space for the basic "Wonderful Studio", assortment of larger rooms available. King size bed with large sitting area - El-shaped sectional, bar table (stocked with vodka, gin, liquor etc.), desk, chair, two 42" TVs - one opposite bed, the other in front of the sectional. Outdoor patio had two chairs and a table facing the ocean. Modern design - textured white tile floor, super strong AC - set to 66 degrees. 2 large closets with Safe (on the floor) - a little awkward to bend down.

Bathroom. Two sinks, toilet, Very Large Shower - but no tub. Large white, bright space. Nice towels, kind of skimpy "Bliss" shampoo and conditioner - hard to squeeze out of the bottle. They have a Bliss Spa on the property as well - didn't try it.

Restaurants: We tried Mr. Chow and had food at the pool and on the beach. I would say Mr. Chow has good food (green/garlic shrimp the best), however, extremely pricey and they try to "build" the bill - just like in LA. Don't let them order for your table - way too much food.

The Beach: Awesome! 80 - 85 degrees and a 10 - 15 mph wind off the ocean. Umbrella and two comfortable beach chaise for $12. The beach service is excellent - food is expensive but solid. The water was a little choppy, but very warm - over 80 degrees. Great elevated walkway all down the beach.

Pool: One large main party pool and a separate more sedate pool set off to the side. Again, good beverage and food service - you can have breakfast out there. Plenty of umbrellas and cabanas if you want.

Decor: Very modern, dark wood floors, lots of light - cool - with lots of art. 2 Wharhols by the check in desk (camouflage), a smattering of Damien Hirst (spin art 101), Richard Prince, George Condo (yeach!) and a few others in the bar and restaurant areas.

Fee shuttle: The is a free car service for the South Beach area - but book early else they will all be reserved.

Taxi to Airport: $33 Fixed Price + Tip. 30 minutes.

What an amazing hotel! Pricey but worth it! I have stayed 3 times at this magnificent oasis feel hotel and enjoyed the beautiful room and patio furnishing, attentive staff and exceptional ambiance and decor. However, last time we were very disappointed that we could not get in into Wall night club in the hotel without paying $3000 for bottle. I believe guests of the hotel should have access to the club! We spend good money in the room, at the pool bar, dined at Dutch, had drinks in The Living Room etc etc. However, , when it comes to a little Dancing, Club is off limits ! Minimum charge of $3000 for a table! Lets face it, a bit pricey for 2 people who just want to dance and stay on premises? What happened to whenever , whatever service for W guests?
Mr. GM, any future plans to let your guests enjoy your night club? Planning my next stay soon!

View, staff, location, everything. My husband and i stayed for 4 nights in an amazing suite in 14th floor. This hotel is hip and sophisticated but everyone is well cared for. Beautiful pools and bars, beach access. staff were very helpful eith great local recommendations for lunch and dinner. Can't wait to come back!

Stayed there for summer vacation.
I booked another place first for the first few nights....then I walked to the hotel and spoke to the reception if they can help me with my bags in order to move into W.
Yes of course sir, is what you always hear at that place and they really do it then. They had a driver in an Acura who drives you anywhere you want in a radius of 5 miles. So he picked me up, in the car a bottle of water was waiting and he carried my luggage.
After checking into the room in one of the top floors, I thing 17th, I was impressed by the smell and music in the room....everything so perfect....the interior, the view, the service...very professional.
Gym...great, many machines
Beach...great, in front of the hotel
Balcony...big and great view of the sea and Miami skyline
Pool...great, free cold water dispensers to drink
Location...great, at south beach, many shops, restaurants etc.
Breakfast...was extra, but it was good
All in all I had absolutely no problems during that stay, on of the best hotels I have ever stayed in!