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“GREAT RESORT, GREAT LOCATION, AMAZING AMBIANCE” 5 of 5 stars
Review of W South Beach

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W South Beach
5.0 of 5 Hotel   |   2201 Collins Avenue, Miami Beach, FL 33139 (City Center)   |  
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Ranked #16 of 203 Hotels in Miami Beach
New Orleans, Louisiana
2 reviews
“GREAT RESORT, GREAT LOCATION, AMAZING AMBIANCE”
5 of 5 stars Reviewed November 3, 2012

the hotel, the service, the food, the location, the pool ALL AMAZING!!!!! the club "the wall" is amazing, the music and the crowd are great! the bar and nightlife in this hotel definetly exceeded my expectations!

  • Stayed October 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WSoBeGM, Manager at W South Beach, responded to this review, November 7, 2012
Dear Guest,

So glad your stay rocked the house and we exceeded your expectations! That is always a delight to hear. We look forward to creating fun and exciting memories again on your next visit!

Best,

W SoBe GM
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1,647 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (407)
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LA
Top Contributor
114 reviews 114 reviews
59 hotel reviews
Reviews in 53 cities Reviews in 53 cities
98 helpful votes 98 helpful votes
5 of 5 stars Reviewed October 28, 2012

The South Beach W was surprising better in terms of rooms and service than their older NY and LA properties...

Check In: Prompt and efficient - 3 minutes max. Had a floor on the 11th Floor with an ocean view. I requested foam pillows and they were on the bed by the time I got upstairs - nice. The requested newspaper never showed up over 3 days, however, they had complementary copies at the concierge desk in the lobby.

Check Out: Annoying line - I mentioned something to the staff and they immediately checked me out while standing in line.

Room: I'm guessing about 500 - 600 square feet including the patio space for the basic "Wonderful Studio", assortment of larger rooms available. King size bed with large sitting area - El-shaped sectional, bar table (stocked with vodka, gin, liquor etc.), desk, chair, two 42" TVs - one opposite bed, the other in front of the sectional. Outdoor patio had two chairs and a table facing the ocean. Modern design - textured white tile floor, super strong AC - set to 66 degrees. 2 large closets with Safe (on the floor) - a little awkward to bend down.

Bathroom. Two sinks, toilet, Very Large Shower - but no tub. Large white, bright space. Nice towels, kind of skimpy "Bliss" shampoo and conditioner - hard to squeeze out of the bottle. They have a Bliss Spa on the property as well - didn't try it.

Restaurants: We tried Mr. Chow and had food at the pool and on the beach. I would say Mr. Chow has good food (green/garlic shrimp the best), however, extremely pricey and they try to "build" the bill - just like in LA. Don't let them order for your table - way too much food.

The Beach: Awesome! 80 - 85 degrees and a 10 - 15 mph wind off the ocean. Umbrella and two comfortable beach chaise for $12. The beach service is excellent - food is expensive but solid. The water was a little choppy, but very warm - over 80 degrees. Great elevated walkway all down the beach.

Pool: One large main party pool and a separate more sedate pool set off to the side. Again, good beverage and food service - you can have breakfast out there. Plenty of umbrellas and cabanas if you want.

Decor: Very modern, dark wood floors, lots of light - cool - with lots of art. 2 Wharhols by the check in desk (camouflage), a smattering of Damien Hirst (spin art 101), Richard Prince, George Condo (yeach!) and a few others in the bar and restaurant areas.

Fee shuttle: The is a free car service for the South Beach area - but book early else they will all be reserved.

Taxi to Airport: $33 Fixed Price + Tip. 30 minutes.

Room Tip: Get a high floor with ocean facing room - or don't bother.
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  • Stayed October 2012, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WSoBeGM, Manager at W South Beach, responded to this review, October 29, 2012
Dear Guest,

Thank you for sharing such a descriptive, in depth review of W South Beach. This is great for all future guests to see and we appreciate you taking the time in doing this. We look forward to welcoming you back soon for another great stay!

Best,

W SoBe GM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fort Lauderdale, Florida
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed October 27, 2012

What an amazing hotel! Pricey but worth it! I have stayed 3 times at this magnificent oasis feel hotel and enjoyed the beautiful room and patio furnishing, attentive staff and exceptional ambiance and decor. However, last time we were very disappointed that we could not get in into Wall night club in the hotel without paying $3000 for bottle. I believe guests of the hotel should have access to the club! We spend good money in the room, at the pool bar, dined at Dutch, had drinks in The Living Room etc etc. However, , when it comes to a little Dancing, Club is off limits ! Minimum charge of $3000 for a table! Lets face it, a bit pricey for 2 people who just want to dance and stay on premises? What happened to whenever , whatever service for W guests?
Mr. GM, any future plans to let your guests enjoy your night club? Planning my next stay soon!

Room Tip: Request high floor or room towards the ocean, otherwise you will hearing cars and people noises from...
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Stayed March 2012, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WSoBeGM, Manager at W South Beach, responded to this review, October 29, 2012
Dear Guest,

Thank you for sharing your feedback on Trip Advisor. We are excited to share a new program that we have recently launched..."The VIP Suites at W South Beach." When booking the VIP Suite Package, your package not only includes items like transportation to and from the airport/hotel and a Nespresso coffee machine in room, but it also includes guaranteed access to Wall at W South Beach. We hope the next time you visit you choose to experience the ultimate, VIP package that we now offer.

Best,

W SoBe GM
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Cairo
Senior Contributor
47 reviews 47 reviews
22 hotel reviews
Reviews in 27 cities Reviews in 27 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed October 25, 2012

View, staff, location, everything. My husband and i stayed for 4 nights in an amazing suite in 14th floor. This hotel is hip and sophisticated but everyone is well cared for. Beautiful pools and bars, beach access. staff were very helpful eith great local recommendations for lunch and dinner. Can't wait to come back!

  • Stayed October 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WSoBeGM, Manager at W South Beach, responded to this review, October 29, 2012
Dear Guest,

So happy that you had an amazing stay! We are so delighted. Thank you for sharing your experience and we hope to see you back with us real soon!

Best,

W SoBe GM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vienna
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 23, 2012

Stayed there for summer vacation.
I booked another place first for the first few nights....then I walked to the hotel and spoke to the reception if they can help me with my bags in order to move into W.
Yes of course sir, is what you always hear at that place and they really do it then. They had a driver in an Acura who drives you anywhere you want in a radius of 5 miles. So he picked me up, in the car a bottle of water was waiting and he carried my luggage.
After checking into the room in one of the top floors, I thing 17th, I was impressed by the smell and music in the room....everything so perfect....the interior, the view, the service...very professional.
Gym...great, many machines
Beach...great, in front of the hotel
Balcony...big and great view of the sea and Miami skyline
Pool...great, free cold water dispensers to drink
Location...great, at south beach, many shops, restaurants etc.
Breakfast...was extra, but it was good
All in all I had absolutely no problems during that stay, on of the best hotels I have ever stayed in!

Room Tip: Higher floor for the view
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  • Stayed November 2011, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WSoBeGM, Manager at W South Beach, responded to this review, October 24, 2012
Dear Guest,

Sounds like you had an exceptional visit, and that makes us very happy that we fulfilled your wishes and then some for a lovely vacation! We look forward to welcoming you back soon for another vacation!

Best,

W SoBe GM
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Reading
Senior Contributor
33 reviews 33 reviews
10 hotel reviews
Reviews in 17 cities Reviews in 17 cities
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed October 22, 2012

Defo go for a 1 bed suite, the view from the balcony alone is worth the price but the extra space makes this great, that and its a lot cheaper than the other hotels around it!

The pool is a littel lacking on sunbeds so get their early and reserve them, but the pool attendants are helpful.

  • Stayed October 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WSoBeGM, Manager at W South Beach, responded to this review, October 24, 2012
Dear Guest,

We are delighted that you experienced firsthand the beauty that South Beach has to offer, starting with the breathtaking oceanview our suites have to offer. Nothing like waking up in the morning to a gorgeous sunrise and enjoying a beautiful sunset on your balcony. We hope you come back soon!

Best,

W SoBe GM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
new york
Contributor
12 reviews 12 reviews
12 hotel reviews
Reviews in 11 cities Reviews in 11 cities
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed October 21, 2012

Nice room in decent condition. Good room cleaning service. A kitchenette without any utensils and plates is peculiar. They bring all you request, though. But the calls to the room checking every time you asked for something are plain annoying. If a hotel is good, then they do not have to check anymore!! Disappointing breakfast buffet and gym. Changing the mats in the elevators according to the daytime may be cute, but they would be better served to clean the elevators instead. Same barf spots were there for days... This hotel is trying just too hard to be hip, and they do not succeed.

Stayed October 2012, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WSoBeGM, Manager at W South Beach, responded to this review, October 24, 2012
Dear Guest,

I am so sorry you feel your stay was "nothing to write home about." We strive to make sure that all guests have an exciting and memorable experience, and I apologize this did not happen in your case. I have spoken with my management team regarding your experience so we can improve on our overall quality control. Thank you for taking the time.

Best,

W SoBe GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about W South Beach

Address: 2201 Collins Avenue, Miami Beach, FL 33139
Phone Number:
Location: United States > Florida > Miami Beach > City Center
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Miami Beach
#7 Spa Hotel in Miami Beach
#10 Luxury Hotel in Miami Beach
#10 Romantic Hotel in Miami Beach
#12 On the Beach Hotel in Miami Beach
#14 Family Hotel in Miami Beach
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — W South Beach 5*
Number of rooms: 312
Official Description (provided by the hotel):
At The W South Beach, wake up to spectacular sunrises over the Atlantic or wind down to scenic sunsets in 395 rooms and bungalows featuring the best of resort living. ... more   less 
Reservation Options:
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Also Known As:
w South Beach Hotel Miami Beach
w Hotels Miami Beach
w Hotel Miami Beach

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