Having stayed at The Setai and former Ganzevoort in Miami a few years ago, I was a bit worried if the W would hit the mark of our previous trip. It certainly did!
The rooms are simply stunning: large, well laid out, full of light and very peaceful. I was blown away by the rooms. The fact that breakfast is also served in the room as standard, is a real treat on a daily basis.
The pool area is small for the size of the hotel which is ok during the week but you need to get there early at weekends. They do operate a 'wait list' for pool seats at weekends but only if you have an American mobile number. So the people who have travelled the furthest to stay there don't get the chance to use this service - which is pretty weird for an international hotel chain. The poolside menu is decent but I found the menus in all areas of the hotel (apart from room service) somewhat lacking for vegetarians but there are plenty of other places to eat nearby so this wasn't a major issue.
The staff are über friendly and helpful. I requested some bathroom scales (not realising there were some in the room) and they were brought up immediately.
The only issue with the trip was the wifi. Why W don't add $20 to the room rate and 'delight' guests with free wifi - is a mystery? Instead you pay a lot to stay there and feel hacked off as soon as you arrive, being forced to pay for something which is free in most hotels. We paid for wifi in our room and it didn't work in most areas of the Suite & it is also limited to 3 devices.
Stunning hotel, cool vibe, great art, amazing rooms, friendly staff but not sure I could cope with the terrible wifi if I was booking again which is a shame as I think the rooms were actually better than the Setai. But overall highly recommended.
- Official Description (provided by the hotel):
- At The W South Beach, wake up to spectacular sunrises over the Atlantic or wind down to scenic sunsets in 395 rooms and bungalows featuring the best of resort living. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Orbitz, Starwood, Priceline, Despegar.com, Prestigia and getaroom.com so you can book your W South Beach reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- w South Beach Hotel Miami Beach
- w Hotels Miami Beach
- w Hotel Miami Beach