This place is exactly what I expect from a W. That cool, hip type of service... not the Four Seasons reserved type of service.
From check-in till we left (3 nights) we had excellent service from everyone. We booked an Oasis Suite and a Spectacular Studio... both were great.
Had a dinner and a lunch at The Dutch... was excellent. Chef Carmellini was in the house as it was during the SB Food & Wine fest.
Chairs at the pool were no problem heading down aound 830am.
We really enjoyed staying here and loved the hotel. Yes, it's expensive, but in line with other luxury properties in South Beach.