Having not seen it previously, the SLS South Beach was as sexy & chic as I was hoping for. After reading some less than flattering tripadvisor reviews re: staff friendliness & service, I was pleasantly surprised to find an entire staff that was warm, welcoming, attentive and exceptionally friendly! Anyone saying otherwise either approached in a foul demeanor or has entitlement issues when spending a bit of money.
Donald at the front desk is the man. And the managers were great, particularly Yasmina with suggestions and answering questions. I'll certainly be back for my next stay in S Beach!
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