I recently got back from a lovely vacation in Miami with my daughter. We do a trip every year, and like to experience a different hotel when we go to Miami. This time we chose the SLS. Our flight arrived early so our room was not ready when we got there, which is never a problem for us, as we always travel light. After reading a Trip Advisor review, I mentioned that we did not want room 301. The young lady at the desk said it was one of the larger rooms and I commented that I did not want a view of the air conditioning unit. She said "you must have read Trip Advisor." Yes we did! The hotel is beautiful. Retro but elegant. We changed into our bathing suits and headed for the beach passing two large pools with lots of loungers and also private cabanas. There was also a cool bar that I would have liked to bring home, retro beachy. We went down to the beach where we were greeted by Berlin and John who ran the beach area. We were taken to two comfy lounge chairs and a sweet pink and white umbrella. Each day we went to the beach, we were greeted by our first names. On the beach there are people that will take your food and drink orders. We ordered a drink and a hamburger. The drinks came first and the burger came 1 hour later, not good! The desk called and said our room was ready. we stayed in room 310 which overlooks Collins Avenue. The room was nice but very small with no closet and two drawers, one of which had the safe, iron and hairdryer in it. The bathroom was good size with a large shower with two different shower heads at either end. One day they cleaned the room and forgot to leave towels but were prompt bringing them up to the room. There are a number of bars on the property as well as a couple of restaurants. We did have breakfast at the hotel on morning. You could order from the menu or have a cold buffet. My daughter had the buffet which was filled with alot of sweet chocolate pastries and granola. Not very appatising. I had the eggs benedict which was served with a whipped hollendaise sauce. It was so soupy, I had to use a spoon. Because we ate outside, we were treated to the smelly garbage truck picking up the nasty garbage. Not very nice. After that, we dicided to eat of the property. All in all the hotel is nice, but they need to step up the service.
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