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“Fun but some issues” 4 of 5 stars
Review of Pelican Hotel

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Pelican Hotel
3.5 of 5 Hotel   |   826 Ocean Dr., Miami Beach, FL 33139   |  
Hotel website
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Hotel amenities
Special Offer
Complimentary Drinks
Ranked #24 of 203 Hotels in Miami Beach
Contributor
18 reviews 18 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
11 helpful votes 11 helpful votes
“Fun but some issues”
4 of 5 stars Reviewed March 18, 2014

If you like fun and funky and want to stay in South Beach, you'll struggle to get a better hotel than the Pelican. The staff are great, it's in the heart of Ocean Drive and the rooms are all pretty cool (both in temperature and style).

We stayed in Power Flower which was remarkably quiet given all the craziness going on outside. But the soundproofing between rooms was very poor, the ceiling fan is louder than a helicopter and the only view is of the next door building a few feet away.

On the whole though would recommend if bland, personality-free chain hotels aren't your thing.

One tip if you're going any time soon, ask for a room on the right hand side of the hotel as the building on the left is being renovated so there is some construction noise from about 7.30/8am.

Room Tip: Ask for a room on the right hand side of the hotel as the building on the left is being renovated so...
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  • Stayed March 2014, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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706 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (94)
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  • English first
  • French first
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English first
Galway, Ireland
Senior Contributor
24 reviews 24 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed March 17, 2014

This was my fifth time staying at the Pelican Hotel on Ocean Drive. Hotel is clean, check in was a breeze, friendly staff, great food on the terrace, the beach is across the road. Night life is all around, Mangoes is like 2 min walk, Collins Ave is one street over for great shopping.
you don't need a pool, the largest pool is across the road and the hotel provides the towels. Great service!

Room Tip: Corner Rooms are larger.
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  • Stayed March 2014, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Montreal, Canada
Top Contributor
80 reviews 80 reviews
26 hotel reviews
Reviews in 34 cities Reviews in 34 cities
90 helpful votes 90 helpful votes
2 of 5 stars Reviewed February 26, 2014

Rather than give a review I will simply put what we asked and what was given.

1) We asked for an early check-in and they said no.
2) We asked for a late check out and they said no.
3) We asked if we could get refunded the money we paid (55$ USD) for a beach chair from the company that is supposed to provide us complimentary beach chairs as advertised at the hotel but they charged us anyways, and they said no. But they did say that the next day our chairs were free (the day we were leaving!)
4) We asked if there was anyway to get a room to clean up in the day we left so that we could use the free beach chairs (otherwise known as a courtesy suite by hotels).....and they said.....wait for it.....no!
5) We did get to have one of their complimentary drinks and enjoyed watching their wait staff fight it out in the restaurant!

After we left, the taxi cab driver who picked us up told us how South Beach is now a huge tourist trap and that they are losing money because they are not getting as many fares to the area. He blamed it on how the hotels and restaurants don't care anymore about good service because they will always have some other sucker who will come visit and fill their restaurant and hotel. I couldn't agree more.

Why 2 stars and not 1? I guess the beds were kind of nice.

Room Tip: Don't stay here.
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  • Stayed February 2014, traveled as a couple
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PelicanHotelSobe, General Manager at Pelican Hotel, responded to this review, February 27, 2014
Dear OttawaSenator,

Thank you for taking the time to review our hotel. Our check out time is 12 noon due to your travel dates falling under the Internaitonal Boatshow I'm confident you understand that rooms were not available for you to check in prior to our 3 PM check in time. The Pelican Hotel is comprised of 29 guest rooms, regrettably we did not have extra rooms for which to have been able to extend early/late check outs in season.

Offered to our guests are beach chairs and fresh beach towels daily, bottled water, Wifi , full hot breakfast and cocktails during our happy hour all without a resort fee. When you chose your loungers on the beach, you went to the public side and luxury loungers. The beach operator is an independent company. For this reason, I explained to you at the desk that we were unable to refund you for funds that we did not collect.

Thank you again for your business and the opportunity to serve you,

Lupe Castillo
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Lyon, France
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed February 24, 2014

great time in this very particular hotel, fantastic staff, best location, everything in room is personnalized.
you are welcome to visit us in my hotel when you'll be there!!!
special thank to mentore é lupe

  • Stayed February 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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PelicanHotelSobe, General Manager at Pelican Hotel, responded to this review, May 20, 2014
Good Morning,

Thank you so much for sharing your feedback with us on trip advisor. We are delighted you had a great time at our hotel. I will make sure to share your experience with Mentore for doing a good job. We are looking forward to see you next time on your next visit to South Beach.

Best Regards

Lupe Castillo
I
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Cannes, France
Senior Reviewer
7 reviews 7 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed February 22, 2014

Everything in this hotel was perfect. Rooms have an original deco and are comfortable and of a good size. What made this hotel a bit more special than others is all the little extras they throw in for free. Breakfast is included, you get 2 free drinks at happy hour, beach towels are provided and you get sunbeds for free on the beach opposite. Staff are all helpful and friendly and give advice and recommendations on places to go and things to do. I would definitely recommend it and hope to go again!

Room Tip: Rooms that are not at the front are quieter
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  • Stayed February 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
vancouver
Top Contributor
55 reviews 55 reviews
15 hotel reviews
Reviews in 24 cities Reviews in 24 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed February 18, 2014

We stayed here in January after going on a cruise in the Caribbean and I cannot say enough good things about this hotel. The location is the best you can get in Miami right in the middle of the south beach action. The staff went above and beyond to accommodate us and make sure we had a great time. The rooms were very large and very clean. It is a small hotel which suits us perfectly seeing as the staff all knew us by name and they were able to offer a friendly greeting whenever you passed by. It was also a great perk to have the free breakfast in the morning and 2 free cocktails in the evening. We will defiantly be going back.

  • Stayed February 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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West Palm Beach, Florida, United States
Contributor
13 reviews 13 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed February 17, 2014

We had a great mid-week stay at this little, friendly hotel. The location was amazing - across the street from the beach, walking distance to the Deco Walking tour, not far from the park, and near every restaurant. They offered a very nice free breakfast, and happy hour was VERY happy!
The staff was helpful, courteous, friendly and as nice as could be.
But... my cutely decorated, adequate sized room faced another building across a narrow alley where propane canisters were stored. Not nice.

  • Stayed February 2014, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Pelican Hotel

Address: 826 Ocean Dr., Miami Beach, FL 33139
Phone Number:
Location: United States > Florida > Miami Beach
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#14 Romantic Hotel in Miami Beach
#21 Family Hotel in Miami Beach
#23 Business Hotel in Miami Beach
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Pelican Hotel 3.5*
Number of rooms: 25
Official Description (provided by the hotel):
A toy-hotel decorated with taste and no compromises, playing around different styles, recycled furniture and objects in an exquisite design and contemporary flair. At the Pelican, you see dining rooms from the 40's, refrigerator's from the 30's, sideboards stolen from a whorehouse, schools and churches for a paramount visual result, emphasizing the trends of the underground culture, movies (John Waters, Pedro Almodovar) and Disney cartoons. ... more   less 
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Also Known As:
Pelican Hotel Miami Beach
Pelican Miami Beach

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