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“Awesome place.....” 5 of 5 stars
Review of Pelican Hotel

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Pelican Hotel
3.5 of 5 Hotel   |   826 Ocean Dr., Miami Beach, FL 33139   |  
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Hotel amenities
Ranked #16 of 202 Hotels in Miami Beach
Boston, Massachusetts
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
“Awesome place.....”
5 of 5 stars Reviewed April 24, 2013

I had the pleasure of staying here this past weekend. The location could not be beat and the staff....wow, the staff was AMAZING!!! Paulhino the restaurant manager was awesome, always making sure we were well taken care of, very friendly and talked to all patrons like he was an old friend. Mai at the desk was awesome too....you will love this place...I am planning a trip back VERY soon. I miss you guys already! I LOVED the mattress in my room....I have never slept so well in a long time....send me one please..lol. Seruously, I loved you guys.

  • Stayed April 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PelicanHotelSobe, General Manager at Pelican Hotel, responded to this review, April 25, 2013
Dear Chris, while we can't send you a mattress we can share with you where you can purchase one www.sleepongreen.com

Thank you so very much for sharing your experience at the Pelican Hotel and especially with both Mai and Paulinho. We are very proud of our team. The staff works very hard to exceed the expectations of our guests and we are delighted to read your review.

Please reach out to me directly for a loyalty rate during your next visit to the Pelican. lupe@pelicanhotel.com
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679 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (90)
Date | Rating
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English first
Downtown Columbus
Senior Contributor
26 reviews 26 reviews
14 hotel reviews
Reviews in 15 cities Reviews in 15 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed April 24, 2013 via mobile

I just arroved last night. Everything is perfect until this morning. The breakfast started at 8am, which is not very convient for some people like us who have to visit other places early. Then the included breakfast does NOT includws coffee, which is a big surprise!

  • Stayed April 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PelicanHotelSobe, General Manager at Pelican Hotel, responded to this review, April 25, 2013
Thank you Columbusurbanlife for taking the time to review our hotel. As an added value to our guests, we have extended a complimentary breakfast ( no charge to our guests) we just ask you to kindly pay for your drinks . Our breakfast choices include Eggs any style, Choose your own Omelete ingredients, Eggs Benedict, Italian Breakfast with Cappuccino & Pancakes. This is a new program that we just rolled out on April 12. Our breakfast is free and a surprise to all of our guests. We are sorry we were not able to meet your expectations.

Our kitchen staff has worked hard to correct all of the kinks and I assure you we are ready to go at 7:30 AM!

Cheers,
Lupe Castillo
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London
Contributor
14 reviews 14 reviews
11 hotel reviews
Reviews in 9 cities Reviews in 9 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed April 18, 2013 via mobile

Stayed at Pelican for 4 nights early in April. It all started off a bit as a disaster when I arrived from the airport; I had a plastic bag with my new IPad and new Bose headset that was stolen after having off loaded my luggage outside the hotel and given keys to vallet guy and checked in.
The girl in reception was very nice and helpful!
My room was called "Half way to Hollywood", and was cool enough.
Location of the hotel is great!!!

Thanks!

  • Stayed April 2013
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PelicanHotelSobe, General Manager at Pelican Hotel, responded to this review, April 25, 2013
Thank you for taking the time to review our hotel we are delighted we were able to spread some "pelican cheer" on what started to be a disaster.

We look forward to the possibility of hosting you in the near future at the Pelican Hotel.

Cheers,
Lupe Castillo
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UK
Contributor
12 reviews 12 reviews
12 hotel reviews
Reviews in 9 cities Reviews in 9 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed April 16, 2013

The staff at the Pelican were fantastic, so friendly & helpful. The food was good and breakfast on the upper deck was always a treat. Happy hour, happy days with free drinks for hotel guests!

The wheelchair accessible room (#204 Optique Diabolique) is very good and the huge fan is brilliant (word of warning, keep your fingers away!) The route from the ramp to the lobby is often cluttered with restaurant chairs and heaters but be patient because the staff will clear the way very promptly.

Twin beds are on the narrow side but comfy. Piece of advice if you need to leave your table unattended to go to the restroom do not leave drinks, keys or maps behind because they may be cleared away by over zealous shift manager!

Room Tip: The wheelchair accessible room (#204 Optique Diabolique)
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  • Stayed March 2013, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PelicanHotelSobe, General Manager at Pelican Hotel, responded to this review, April 25, 2013
Thank you Christophus for sharing your experience. I apologize on behalf of the team for the cluttered ramp and will remind the staff to be mindful in the future. We truly appreciate your great review and hope to see you back at the Pelican! It was a great pleasure having you here with us!

Please remember to send me an email for a loyalty rate during your next visit. Lupe@pelicanhotel.com

Best regards,

The Pelican Team!
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1 review
3 of 5 stars Reviewed April 13, 2013 via mobile

Loved the decor. Great service and location is awesome for beach. Happy hour was worth the stay. Food good but small quantities. Noisy air conditioner. Advertised as suites but regular rooms. Ok if you are in room alone not big enough to share. Nowhere to put luggage. I agree not a four star. With some small changes they could get there.

  • Stayed July 2012
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PelicanHotelSobe, General Manager at Pelican Hotel, responded to this review, April 25, 2013
We are delighted to learn that you loved our decor & appreciate your feed back. We will be upgrading the remaining rooms with new AC systems. This will take a few months to complete. The pelican hotel is comprised of standard rooms and suites and feature two beautiful penthouse suites with a magnificent terrace. I'm not really sure where you saw us posted as an all suite hotel. If you would be so kind as to send me the information, I will ensure that its corrected immediately. My email address is lupe@pelicanhotel.com

Thank you for the opportunity to serve you,

The Pelican team!
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Chicago, Illinois
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed April 11, 2013

The rooms are themed and that's kind of fun, and the service at the front desk was great, even helping to arrange a cheap ride to the airport. The guy who brought our room service one of the nights was pretty disorganized, but otherwise everything went as planned. I think south beach is lame, but this hotel was pretty cool.

  • Stayed November 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PelicanHotelSobe, General Manager at Pelican Hotel, responded to this review, April 25, 2013
Dear RummyNixon,

Thank you for highlighting our themed rooms and your experience with our front desk team! We work hard to ensure that we meet and exceed the expectations of all our guests. We hope your future travels include returning to Sobe and hope to be able host you again at the Pelican Hotel. Feel free to send me a direct email for a loyalty rate. lupe@pelicanhotel.com
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Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed April 9, 2013

SOOOOOOO cute. Every room is a different theme. So close to beach (right across street), free happy hour for guests (4:00 - 6:00) friendly staff, (except the guy at desk over night RUDE!!!!) clean and stylish, GREAT FOOD!!!!!

Room Tip: Any room is gonna be awesome in this hotel. LOVE LOVE LOVE
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  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PelicanHotelSobe, General Manager at Pelican Hotel, responded to this review, April 25, 2013
Dear Ginger,

Thank you for all of the LOVE and the opportunity to serve you! Come back soon!

The Pelican Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Pelican Hotel

Address: 826 Ocean Dr., Miami Beach, FL 33139
Phone Number:
Location: United States > Florida > Miami Beach
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#16 Romantic Hotel in Miami Beach
#19 Business Hotel in Miami Beach
#27 Family Hotel in Miami Beach
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Pelican Hotel 3.5*
Number of rooms: 25
Official Description (provided by the hotel):
A toy-hotel decorated with taste and no compromises, playing around different styles, recycled furniture and objects in an exquisite design and contemporary flair. At the Pelican, you see dining rooms from the 40's, refrigerator's from the 30's, sideboards stolen from a whorehouse, schools and churches for a paramount visual result, emphasizing the trends of the underground culture, movies (John Waters, Pedro Almodovar) and Disney cartoons. ... more   less 
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Also Known As:
Pelican Hotel Miami Beach
Pelican Miami Beach

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