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“Anniversary trip to Park Central in Miami Beach” 4 of 5 stars
Review of The Park Central

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The Park Central
3.0 of 5 Hotel   |   640 Ocean Dr., Miami Beach, FL 33139   |  
Hotel amenities
Ranked #86 of 204 Hotels in Miami Beach
Everett, Pennsylvania
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
“Anniversary trip to Park Central in Miami Beach”
4 of 5 stars Reviewed July 23, 2014

My wife and I took a 5 day trip to South Beach and stayed at the Park Central Hotel. Overall, we had a very nice time. Great location with easy access to the beach. Beach chairs are provided by the hotel at no cost but umbrellas are at an additional charge. We enjoyed the many restaurants nearby and spent a great deal of time walking around the area to eat and shop. The hotel has the feel of the 50's and seemed to be clean. The concierge, Sergio, was very helpful with questions about restaurants and the area. We had read about complaints of noise at night but we did not experience that. We stayed on the second floor and had the air conditioner on so maybe that was helpful. The room had decent but 50's era furniture. We did have a problem with not receiving all the local stations on the TV. They sent a cable person there to check it and we were told we received the same stations as everyone else although the information book in the room had all the local stations listed. We also found a TV in the fitness center that showed all the stations. The fitness center had free weights, treadmill and ellipical machines and a Cybex type of machine. They have a small pool with warm water. They did put a $50 charge on to our credit card daily for incidental charges but was removed as promised after a few days.

  • Stayed July 2014, traveled as a couple
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PCHotelManager, General Manager at The Park Central, responded to this review, July 29, 2014
Dear Mrakoczy,
Thank you for choosing The Park Central for your anniversary trip! Indeed we recently changed our television provider and will look into the programming of the guest rooms once more to be sure all is in sync. Thank you for your kind words about Sergio, this will be shared with all. We hope to welcome you back for your next trip to Miami.
Sincerely,
Janine Ackerman - General Manager
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1,341 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (181)
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1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed July 22, 2014

This has been my eleventh or twelfth time staying at the Park Central, and it shall be my last.My reservation process was soured by an unprofessional employee on the phone, my room was "upgraded" to a suite, but it was on the first floor, ridiculously loud, and there appeared to be semen stains on the furniture. The carpets were gross and I felt entirely uncomfortable even being there. For nearly $200 a night, IN THE SUMMER TIME (OFFSEASON), there are an inordinate amount of places to choose from and I will definitely be choosing elsewhere moving forward. A real shame considering how many different people I have exposed your establishment to...

Room Tip: Stay away from the suites
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  • Stayed July 2014, traveled as a couple
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PCHotelManager, General Manager at The Park Central, responded to this review, July 29, 2014
Dear Troy P,
Thank you for sharing your experience with us. We are very sorry your stay was unsatisfactory and that neither the service nor the property met your expectations. Your feedback is being shared and will be used for service improvements. This year the hotel will fully remodel and we hope you might consider us once this remodel is complete.
Sincerely,
Janine Ackerman - General Manager
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1 review
4 of 5 stars Reviewed July 21, 2014

My husband and I travelled to this hotel with a group and it was the perfect location to enjoy dining and having cocktails at our hotel people watching and right across the street from the beach. The food was very good at the Park Central Café and Quinn's! Our only complaint would be that being on the strip and an older hotel it is not quiet at night, bring earplugs and plan on good night sleep when you go home. The bed was very comfortable though, just have an extra glass of wine before bed and you'll sleep like a baby! We will stay here again. The food at both restaurants were very tasty and they have live music at night and some very fun people watching! Al the staff were very helpful and nice. Thanks Sergio the Bellman for making us feel important to your hotel.

Room Tip: It's a trade off because the ocean view rooms are on the strip, so noisy and by the elevator, bu...
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  • Stayed July 2014, traveled with friends
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PCHotelManager, General Manager at The Park Central, responded to this review, July 22, 2014
Dear SusanKnight,
Thank you for choosing The Park Central and taking the time to write a review. We are delighted you enjoyed the food and the location. We will be sure to recognize Sergio!
Sincerely,
Janine Ackerman - General Manager
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1 review
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed July 21, 2014 via mobile

Location: perfect
Carlos at the front desk, very polite and attentive , also another Hispanic man overnight who was helpful in helping us in the right direction for things , 2 of the ladies there were rude , one looked to be a supervisor of
Some sort and the other treated us as if we were bothering her at check-in.
Restaurant for breakfast on site was also perfect . The lobby area was beautiful, room was small, but fine. The baby cockroaches in the bathroom the first day were surprising, no sense in switching rooms if the hotel is infested. At 3am our last night there I had a roach crawl down my blanket onto my skin which woke me up and I panicked !
What really put the icing on the cake is contacting general manager and never getting a response back , I never do reviews but since they can possibly see this . I guess it's the best I can do.

  • Stayed July 2014
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PCHotelManager, General Manager at The Park Central, responded to this review, July 22, 2014
Dear Aldridge1887,
Thank you for being our guest and for sharing your comments. I am so sorry that your interaction with our team members was not consistent and welcoming; this is certainly not exemplary of our service. All reviews are passed along to the team members for training and improvement purposes. I would welcome the opportunity to speak with you directly about the cleanliness of your room. If you would like, please direct message me or call me at the hotel at anytime.
Sincerely,
Janine Ackerman - General Manager
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1 review
2 of 5 stars Reviewed July 20, 2014

It needs renovation. Its too old. Carpets and rooms smells bad. It has very good location. Its next to the beach...................................
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  • Stayed July 2014
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PCHotelManager, General Manager at The Park Central, responded to this review, July 22, 2014
Dear Asavva1,
Thank you for being our guest and for sharing your comments. It is unfortunate to hear that your stay was less than expected. In the near future we will renovate the hotel and all rooms and amenities will be updated for our guests to enjoy. Hopefully when these improvements are made you will consider staying with us again.
Sincerely,
Janine Ackerman - General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Commerce Township, Michigan
1 review
4 of 5 stars Reviewed July 20, 2014

Our experience was very good. The rooms were clean but bathrooms very small. The front desk provided excellent customer service. I highly recommend the Park Central Hotel if you want to be right in the heart of the art deco district. Will definitely return to this hotel.

  • Stayed July 2014, traveled with family
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PCHotelManager, General Manager at The Park Central, responded to this review, July 22, 2014
Dear Meera K,
Thank you for choosing The Park Central. We are happy you enjoyed the room and the location of our property. We look forward to welcoming you back again soon!
Sincerely,
Janine Ackerman - General Manager
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Cape Town Central, South Africa
1 review
4 of 5 stars Reviewed July 20, 2014 via mobile

Great location, easy beach access, walking distance to nightlife and shops, staff were helpful in recommending tours and sightseeing. Even though the streets were busy the room was quiet and met our needs for our quick two night visit. I would recommend staying here:)

  • Stayed July 2014
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PCHotelManager, General Manager at The Park Central, responded to this review, July 22, 2014
Dear martinfamily27,
Thank you for taking the time to share your experience with us. We are delighted you enjoyed our hotel and all that South Beach has to offer! We hope to welcome you back for your next trip to Miami.
Sincerely,
Janine Ackerman - General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Park Central

Address: 640 Ocean Dr., Miami Beach, FL 33139
Location: United States > Florida > Miami Beach
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#62 On the Beach Hotel in Miami Beach
Price Range (Based on Average Rates): $$
Hotel Class:3 star — The Park Central 3*
Number of rooms: 127
Reservation Options:
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Also Known As:
The Park Central Hotel Miami Beach
Park Central Miami Beach
Park Central Hotel Miami Beach
Park Central South Beach

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