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“March 23, 2014” 4 of 5 stars
Review of Hotel Impala

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Hotel Impala
3.5 of 5 Hotel   |   1228 Collins Avenue, Miami Beach, FL 33139   |  
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Hotel amenities
Ranked #11 of 201 hotels in Miami Beach
Milpitas, California
1 review
“March 23, 2014”
4 of 5 stars Reviewed April 8, 2014

Needed a room for one night before heading out to Key West. Called and got a great rate (possibly because it was for that night - I had not planned well). Hotel Impala has a great location just one block off of the ocean. It is hard to find even with the address and driving five miles an hour. But it cozy and quiet (this was the tail end of Spring Break). Getting my car valet parked was an odyssey but the staff was super helpful taking me to the parking lot and finding the guy (who was busy hitting on some college girls). The room was clean and nice but definitely the best thing about the hotel was the staff. They were helpful on the phone, when I got there and when we left. Suzie gave us a upgrade to a King just because she thought it might be quieter for us.

  • Stayed March 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christelle T, General Manager at Hotel Impala, responded to this review, May 16, 2014
Thank you for choosing the Hotel Impala and posting this kind review. We are a hidden gem and we apologize that you had difficulties looking our entrance. We are glad that you overall experience was a good one and apologize for the inconvenience that was caused by the valet service. The constructions make it a bit more complicated indeed. I’m glad to know that Suzie and the rest of the staff made up for it with great service and an upgrade. When you are in the South Beach area please do visit us again, we are looking forward to it.
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367 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (61)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
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English first
Marilia, SP
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed April 7, 2014 via mobile

It's a familiar hotel. All staff is kind, they promptly helped us with the information we needed. The street is under construction, there is no sidewalk. We didn't like the breakfast. The rooms are confortable and clean. The location is perfect! It was period of spring break and Ultra Music Festival was going on; daily price was hight, probably more than usually. The Italian Restaurant is really good

  • Stayed March 2014
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christelle T, General Manager at Hotel Impala, responded to this review, April 14, 2014
Thank you for posting this very useful review! Indeed rates were higher than usual due to the music conference. We are back to normal prices now! And the construction in front of the hotel are no longer blocking the entrance nor the sidewalk so we are almost back to normal! I am sorry that the breakfast was not to your liking, but happy that you found the location, rooms and restaurant perfect! Thank you again and we hope to see you again soon!
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Mandeville, Louisiana
Top Contributor
56 reviews 56 reviews
10 hotel reviews
Reviews in 14 cities Reviews in 14 cities
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed April 6, 2014

We stayed at Hotel Impala at the end of a week long vacation through the Keys. My wife and I and our two teenage kids shared a two queen bed room that was plenty big enough for us including the bathroom and shower.

We got a very good recommendation for dinner at Havana 1957 only a few blocks away.

LIncoln Road Mall shopping and restaurants were also only a few blocks walk as was the beach. The hotel even provided a beach bag with beach towels for our use.

The only downside was some sidewalk reconstruction out front of the hotel made it difficult to get in and out and we had to use the alley entrance behind the hotel to get most places. Hopefully this is finished now and no longer an inconvenience.

Otherwise a great one night stay - we were not ready to go home.

  • Stayed March 2014, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christelle T, General Manager at Hotel Impala, responded to this review, April 14, 2014
The construction site has gotten much better and we are now able to come in and out of the hotel normally! I do apologize about the inconvenience this has caused and am happy to know you enjoyed your stay regardless!
Thank you for taking the time to post such a kind review and we promise next time you come back the constructions will be over with!
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Louisville, Kentucky
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed April 6, 2014

Great place, great service and great location. Friendly and close to restaurants and the beach. The breakfast was wonderful and just for $10 per person, The room was clean and unique. The hotel was quiet even though street was noisy.

  • Stayed April 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christelle T, General Manager at Hotel Impala, responded to this review, April 14, 2014
Unique is an adjective I personally love and which makes me very proud! Thank you for such a wonderful review, it is very much appreciated!
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North London
Senior Contributor
23 reviews 23 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed March 26, 2014

My boyfriend and I stayed for 3 nights in Jan 2014. Our room was spacious, clean and very nicely decorated - as per the photos on the hotels website. The staff on reception were very helpful and friendly with great suggestions of where to eat. The location was perfect for us and we found it very convenient to get to Ocean Drive for breakfasts most mornings!
The bed was one of the most comfortable we'd stayed in, the bathroom was beautiful and the bathrobes were an added bonus. We spent alot of time choosing somewhere which was intimate, not too large and had character - all of which the impala had.
When we come back to Miami we wouldn't hesitate to stay here again.

Room Tip: We had asked at the time of booking for a quieter room - ours was over the courtyard (very quiet)
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  • Stayed January 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christelle T, General Manager at Hotel Impala, responded to this review, April 14, 2014
Thank you so much for posting such a great review! I am glad you enjoyed the beds and the bathrooms! Being intimate and homey is what we strive for and I am thrilled to see that we succeeded! Thank you again, please come back to see us soon!
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Atlanta, Georgia
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed March 20, 2014

Great location and awesome service and amenities. Very comfortable night's rest and awesomely clean room. Shower was a bit complicated but extremely clean and nice. Allowed early check in as soon as the room was ready.

Room Tip: pick a room higher up better, view less traffic.
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  • Stayed March 2014, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christelle T, General Manager at Hotel Impala, responded to this review, April 14, 2014
We are pleased to know that you had a great stay while at the Impala Hotel. Our desire is that all our guest can be as satisfied as you are. Whenever possible we try to accommodate early check in and late check outs and it is good to know that you were able to receive one. We look forward to your future stay with us and now that you've figured out the shower, your next stay will be even better
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Cumberland Center, Maine
Contributor
20 reviews 20 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed March 19, 2014

We very much enjoyed staying at the Impala on our recent trip through Miami. The rooms were quiet, the beds were very comfortable with super satiny sheets and a variety of pillows. Once we figured out the shower/tub it was fantastic and the staff were super friendly and helpful. Breakfast here is also a fantastic deal and delicious. The only drawback was the cost which seems outrageous to me. Compared to others in the neighborhood it was reasonable but sheesh - I don't think I would stay in Miami Beach again.

  • Stayed March 2014, traveled with friends
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christelle T, General Manager at Hotel Impala, responded to this review, April 14, 2014
Thank you for your kind review of the Impala Hotel. We are delighted to know that you enjoyed your stay with us. Miami Beach is a touristic location and you came during the busiest season of the year! Please come back, just do not come back in March as prices are very high due to very high demand. Prices go down in April all the way through November so hopefully you will find a convenient time when prices are more reasonable! Overall we a glad you enjoyed your stay and were able to figure out the shower. Thank you!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Impala

Address: 1228 Collins Avenue, Miami Beach, FL 33139
Phone Number:
Location: United States > Florida > Miami Beach
Amenities:
Bar / Lounge Beach Business Center with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#5 Family Hotel in Miami Beach
#8 Romantic Hotel in Miami Beach
#9 On the Beach Hotel in Miami Beach
#11 Business Hotel in Miami Beach
#11 Top resorts Hotel in Miami Beach
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hotel Impala 3.5*
Official Description (provided by the hotel):
"Italian Elegance in the middle of South Beach." Meditteranean gem hidden in the middle of South Beach, the Impala Hotel is the ideal base for your romantic getaway in Florida. Hidden from the intense activity of the surroundings, this soothing calm location will warmly welcome you in one of its 17 rooms. You will enter the property by walking underneath an archway, and then through a landscaped walkway and courtyard, passing by a fountain. Built by Gianni Versace's architect, the Impala Hotel features numerous elements originally intended for the Versace Mansion, including an Italian-made floor mosaic in the lobby. Comfortable rooms feature wrought iron fixtures, wood furniture, and luxury bathrooms with coral rock. You will enjoy a fine dining at the Spiga Restaurant, an Award-Winning authentic Italian establishment. ... more   less 
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Also Known As:
Impala Hotel Miami Beach
Impala Miami Beach

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