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“great stay” 4 of 5 stars
Review of Hotel Impala

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Hotel Impala
3.5 of 5 Hotel   |   1228 Collins Avenue, Miami Beach, FL 33139   |  
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Hotel amenities
Ranked #14 of 205 Hotels in Miami Beach
Certificate of Excellence 2014
Atlanta, Georgia
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
“great stay”
4 of 5 stars Reviewed March 20, 2014

Great location and awesome service and amenities. Very comfortable night's rest and awesomely clean room. Shower was a bit complicated but extremely clean and nice. Allowed early check in as soon as the room was ready.

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  • Stayed March 2014, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christelle T, General Manager at Hotel Impala, responded to this review, April 14, 2014
We are pleased to know that you had a great stay while at the Impala Hotel. Our desire is that all our guest can be as satisfied as you are. Whenever possible we try to accommodate early check in and late check outs and it is good to know that you were able to receive one. We look forward to your future stay with us and now that you've figured out the shower, your next stay will be even better
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488 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Cumberland Center, Maine
Senior Contributor
28 reviews 28 reviews
10 hotel reviews
Reviews in 14 cities Reviews in 14 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed March 19, 2014

We very much enjoyed staying at the Impala on our recent trip through Miami. The rooms were quiet, the beds were very comfortable with super satiny sheets and a variety of pillows. Once we figured out the shower/tub it was fantastic and the staff were super friendly and helpful. Breakfast here is also a fantastic deal and delicious. The only drawback was the cost which seems outrageous to me. Compared to others in the neighborhood it was reasonable but sheesh - I don't think I would stay in Miami Beach again.

  • Stayed March 2014, traveled with friends
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christelle T, General Manager at Hotel Impala, responded to this review, April 14, 2014
Thank you for your kind review of the Impala Hotel. We are delighted to know that you enjoyed your stay with us. Miami Beach is a touristic location and you came during the busiest season of the year! Please come back, just do not come back in March as prices are very high due to very high demand. Prices go down in April all the way through November so hopefully you will find a convenient time when prices are more reasonable! Overall we a glad you enjoyed your stay and were able to figure out the shower. Thank you!
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Simcoe, Canada
1 review
5 of 5 stars Reviewed March 14, 2014

Excellent little gem in the heart of Miami Beach. Despite the recent construction issues the staff went above and beyond assisting with luggage and valet parking. The rooms were very comfortable and quiet in the evening. We also enjoyed an excellent dinner at the restaurant.

  • Stayed February 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christelle T, General Manager at Hotel Impala, responded to this review, April 14, 2014
Nothing delights us more than knowing our guests had a pleasurable stay at the Impala Hotel. As you know the construction is beyond our control but what we can control is how we accommodate our guest through this construction process. We will do whatever it takes to assist with luggage and valet, even if that means using our back door entrance. I shared your comments with the team and they are extremely grateful for all the nice things you said. Thank you again and please come back to see us soon!
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Chicago, IL
Senior Contributor
37 reviews 37 reviews
7 hotel reviews
Reviews in 17 cities Reviews in 17 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed March 12, 2014

Nice little hotel in a great location. Comfortable accommodations, wonderful shower. Night staff was great- nice guy, helpful & personable. Very friendly for our first time to Miami.
Lovely courtyard to sit it any time. Nearby shops & restaurants. Walk to the beach.

Stayed March 2014, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christelle T, General Manager at Hotel Impala, responded to this review, April 14, 2014
Thank you for all the compliments on the staff, rooms, and our courtyard. It is very rewarding for my team and myself to know that we were able to live up to your standards and provide personable service. I am sure your review will be very helpful to many readers. Thank you again and we are looking forward for you future stay at the Impala Hotel.
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Top Contributor
205 reviews 205 reviews
29 hotel reviews
Reviews in 42 cities Reviews in 42 cities
170 helpful votes 170 helpful votes
4 of 5 stars Reviewed March 12, 2014

This is a safe choice in Miami Beach. Nothing fancy. No elevators ! (2 levels only). Service is acceptable. Breakfast is OK. Rooms are comfortable. Close to the beach, yet quiet. Overall, positive experience.

  • Stayed March 2014, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christelle T, General Manager at Hotel Impala, responded to this review, April 14, 2014
We are so glad that you picked the Impala Hotel and felt that it was a safe option for you. Thank you for trusting us to care for your time while in South Beach. We are pleased to know the service is acceptable and the rooms are comfortable. We appreciate your review and that your overall stay was a positive experience.
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Vista, California
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 11, 2014

Excellent hotel hidden away on main route. The staff is helpful and the rooms lovely. Parking is by valet service which is not necessarily responsive to your needs. Hotel is near the beach and many restaurants, but a quiet oasis once on its grounds.

  • Stayed February 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christelle T, General Manager at Hotel Impala, responded to this review, April 14, 2014
The staff at the Impala Hotel takes pride in offering exceptional customer service. We are glad that we are able to bring a bit of Europe to South Beach. As you mentioned, our hotel is ideally located and much of the attractions are in walking distance but our biggest plus is that you can still get the peace and quiet that you would require after a busy day in South Beach. As for parking we apologize for any inconveniences that you may have encountered but rest assured we are working to rectify these problems. Thank you again for choosing the Impala Hotel.
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Saarburg, Germany
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed March 11, 2014

Stayed just one night. The room was cozy and clean, very nice bath.
Not far away from Art Deco and Lincoln. Car parking via Valet. No pool, but no problem.
Did not checked out the nice restaurant / breakfast
Would stay here again

  • Stayed March 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christelle T, General Manager at Hotel Impala, responded to this review, March 21, 2014
It was our pleasure to have you stay at the Impala Hotel! We greatly appreciate your kind words and hope to have the pleasure of welcoming you again very soon at the Impala!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Impala

Address: 1228 Collins Avenue, Miami Beach, FL 33139
Phone Number:
Location: United States > Florida > Miami Beach
Amenities:
Bar / Lounge Beach Business Center with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#6 Romantic Hotel in Miami Beach
#11 On the Beach Hotel in Miami Beach
#12 Business Hotel in Miami Beach
#21 Family Hotel in Miami Beach
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hotel Impala 3.5*
Number of rooms: 17
Official Description (provided by the hotel):
"Italian Elegance in the middle of South Beach." Meditteranean gem hidden in the middle of South Beach, the Impala Hotel is the ideal base for your romantic getaway in Florida. Hidden from the intense activity of the surroundings, this soothing calm location will warmly welcome you in one of its 17 rooms. You will enter the property by walking underneath an archway, and then through a landscaped walkway and courtyard, passing by a fountain. Built by Gianni Versace's architect, the Impala Hotel features numerous elements originally intended for the Versace Mansion, including an Italian-made floor mosaic in the lobby. Comfortable rooms feature wrought iron fixtures, wood furniture, and luxury bathrooms with coral rock. You will enjoy a fine dining at the Spiga Restaurant, an Award-Winning authentic Italian establishment. ... more   less 
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Also Known As:
Impala Hotel Miami Beach
Impala Miami Beach

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