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“Fantastic” 5 of 5 stars
Review of Hotel Impala

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Hotel Impala
3.5 of 5 Hotel   |   1228 Collins Avenue, Miami Beach, FL 33139   |  
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Ranked #13 of 203 Hotels in Miami Beach
Wiesbaden
1 review
“Fantastic”
5 of 5 stars Reviewed October 25, 2013

Stayed there for two nights and it was perfect. Great hotel, great location, fantastic service, beautiful rooms and very helpful and friendly people running it! Bottom line: my new number 1 in middle class hotels in Miami Beach

Room Tip: Unit 100! The best!
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  • Stayed October 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christelle T, General Manager at Hotel Impala, responded to this review, November 19, 2013
Thanks for the awesome review. We are glad to be your new number one and we aim to always be on the top of your list! Our staff takes pride in knowing that at checkout we have met you expectations and sometimes even exceeded them. We look forward to your future stay with us and will go above and beyond in every visit you make to the Impala Hotel.
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421 reviews from our community

Traveler rating
    262
    113
    25
    13
    8
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (72)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Florida
Senior Contributor
29 reviews 29 reviews
13 hotel reviews
Reviews in 14 cities Reviews in 14 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed October 25, 2013

This is a small hotel which we recently stayed in for business with a little pleasure for the night. The location is great with shops and restaurants nearby, and the staff was more than helpful during our stay. It was one of the cheaper hotels on the strip so we were worried, but it was clean, well decorated, and has a beautiful alleyside patio where you can enjoy the night air. The only downside is that the rooms are a bit on the smaller side. We would definitely stay there again.

  • Stayed October 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christelle T, General Manager at Hotel Impala, responded to this review, November 19, 2013
We are glad that your overall stay at the Hotel Impala was a great one and that our staff was extremely helpful and the cost was economical for you. On a comfortable fall night it is truly a pleasure sit out in the patio and enjoy the ocean breeze. As for the room being a bit small, we apologize for not meeting your expectations. We do offer several different room types, maybe the next time you are in Miami and visit with us you will consider a larger room with more space.
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Brasilia, DF
Contributor
12 reviews 12 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed October 23, 2013

This is an excellent hotel! It´s well located, very nicely decorated (it seems like a boutique hotel), the staff is really nice and helpfull, and there even a Nespresso machine in the room! Awesome! I highly recommend.

  • Stayed September 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christelle T, General Manager at Hotel Impala, responded to this review, November 19, 2013
Thank you for visiting with the Hotel Impala and taking the time out to leave a great review. Our boutique hotel is indeed designed to give our guests a feel of the Mediterranean in a "South of France" ambiance. Our Nespresso machines are an amenity that are available in all our rooms and we a pleased to know that guest are using them and enjoy them. Your review and recommendations are greatly appreciated.
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Pittsburgh, Pennsylvania
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed October 23, 2013

My husband and I recently traveled to South Beach for our honeymoon. We booked the Hotel Impala through Priceline without knowing much at all about the Miami area. The location was really great (only a couple blocks from the beach). There were numerous restaurants nearby, as well as the hotel restaurant, Spiga, which was delicious. If you're into reality television, DASH (the store owned by the Kardashian sisters) and Miami Ink (no longer on the air) are very close. It was pretty cool to see them.

Our room was great. It was clean and cozy with an amazing shower. Another huge plus was the safe in the room. Obviously, coming straight from our wedding, we had a decent amount of cash with us that we didn't feel comfortable carrying around all at once. It was very nice to know that all of our valuables were safe.

The best part about the Hotel Impala is, by far, the service. The staff at the front desk was incredibly helpful and friendly! When we arrived, the man checking us in upgraded our room, which was amazing. Everyone was constantly making sure we had everything we needed. The service alone is more than enough of a reason to stay there.

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christelle T, General Manager at Hotel Impala, responded to this review, November 19, 2013
Thanks for sharing such amazing comments from your stay. We are thrilled that you and your husband enjoyed everything that the Impala Hotel has to offer. Our staff takes pride in ensuring that all rooms are clean and comfortable and that your entire say is a pleasant one. We want every guest to feel like they are in a home away from home and we will do what it takes to offer signature service, including complimentary upgrades whenever available. Whenever you are in Miami, please visit with us again.
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Horsham, United Kingdom
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 21, 2013

Stayed here for 2 nights and were not disappointed. We booked early so got a really good rate for central South Beach location. One road back from the beach, walking distance to all the shops and night life. Room was lovely, with a great bathroom, fab shower! Beach towels supplied and they also managed to loan us a beach umbrella. Didn't have time to eat at the hotel as so much nearby and so little time spent in South Beach but food looked delicious and served on the small picturesque terrace at the side of the hotel. Staff were extremely helpful.

Room Tip: Ask to not have room 102, as was very noisy at night and first thing in the morning. Can't spea...
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  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christelle T, General Manager at Hotel Impala, responded to this review, November 19, 2013
This review makes the Staff at the Impala Hotel very proud to be able to offer personalized guest services at a really good rate. We do all that we can to ensure that every guest has a unique experience. Our aim is to please! On your next visit we hope that you do get to dine at Spiga, you definitely will not regret it. We look forward to your future stay with us.
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Trollhättan
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 13, 2013

The hotel was great - great location. The rooms and the bathrooms were great. Can highly recommend this hotel and will definately stay there next time. Everything was within walking distance. Friendly staff.

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christelle T, General Manager at Hotel Impala, responded to this review, November 19, 2013
Your review was very delightful to read and we appreciate your high recommendations! The entire team joins me to thank you and we hope to have the pleasure of welcoming you again very soon.
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Paris
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 12, 2013

The Impala was very well located, near the beach and Lincoln road.
The staff was really nice, especially Romain who was very helpful.
The rooms were confortable and nice.
Our stay was great and if we come back in Miami, we have already choose our hotel !

  • Stayed August 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christelle T, General Manager at Hotel Impala, responded to this review, November 19, 2013
Our aim at the Impala Hotel is ALWAYS to please! The staff takes pride in knowing that when you leave you are totally satisfied with our services. We thank you for taking the time out to leave us a great review. Hopefully we will see you soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Impala

Address: 1228 Collins Avenue, Miami Beach, FL 33139
Phone Number:
Location: United States > Florida > Miami Beach
Amenities:
Bar / Lounge Beach Business Center with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#6 Romantic Hotel in Miami Beach
#9 On the Beach Hotel in Miami Beach
#15 Business Hotel in Miami Beach
#24 Family Hotel in Miami Beach
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hotel Impala 3.5*
Number of rooms: 17
Official Description (provided by the hotel):
"Italian Elegance in the middle of South Beach." Meditteranean gem hidden in the middle of South Beach, the Impala Hotel is the ideal base for your romantic getaway in Florida. Hidden from the intense activity of the surroundings, this soothing calm location will warmly welcome you in one of its 17 rooms. You will enter the property by walking underneath an archway, and then through a landscaped walkway and courtyard, passing by a fountain. Built by Gianni Versace's architect, the Impala Hotel features numerous elements originally intended for the Versace Mansion, including an Italian-made floor mosaic in the lobby. Comfortable rooms feature wrought iron fixtures, wood furniture, and luxury bathrooms with coral rock. You will enjoy a fine dining at the Spiga Restaurant, an Award-Winning authentic Italian establishment. ... more   less 
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Also Known As:
Impala Hotel Miami Beach
Impala Miami Beach

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