What a wonderful little hotel! Arriving at the Impala was a pleasure. The minute you walk down the small tastefully decorated alleyway which leads you to the reception, you know you are going to enjoy your stay.
Reception staff are stunning! Always friendly, ready to give advice and help where ever needed. There is no lift but, if you can walk, you can climb the few stairs up to the 2nd floor which is where our room was. The bed is firm and ensures a comfortable nights sleep. I would have preferred more pillows although I never asked and I am sure I would have been given if I had asked. The room is spacious enough and there is plenty of space for your luggage. There is a mini fridge and a bonus is the Nespresso Pod machine to help with the wake up in the morning.
The bathroom has a shower, no bath - perfect for holidaying. It's a large shower and was always a welcome treat after spending the day in the sun.
Some suggestions - the Aircon can be a bit noisy, perhaps report it as soon as you check in if it is a problem for you. There is a continental breakfast available at $9.00, it would be nice if that was part of the rate upfront.
Location is superb! You will battle to get better. You are a block away from the beach and Ocean drive (which can be incredibly noisy).
Would I stay here again....Absolutely!