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All 199 Miami Beach hotels

Hotel Impala: Traveler Reviews

3.5 of 5
1228 Collins Avenue, Miami Beach, FL 33139
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Hotel Impala
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Ranked #3 of 199 hotels in Miami Beach
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149 reviews from our community

    Trip type
Traveler rating
    100
    32
    8
    5
    4
Date Rating
1 review
2 helpful votes 2 helpful votes
“Absolutely loved my stay.”
5 of 5 stars Reviewed January 3, 2013 via mobile

A 1st rate hotel from the whole staff from restaurant to the valet but especially the front desk. very pleasant people to be around and great service.Perfect location 1 block from ocean dr. And beaches . This is my new favorite hotel on south beach and will stay here from now on.

  • Stayed December 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
Ask Chrispeery about Hotel Impala
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christelle T, General Manager at Hotel Impala, responded to this review
January 11, 2013
We love that we just became your new favorite hotel on SoBe! It is always nice to have a place you know you can feel at home and just be yourself. We are very happy to know that we are this place for you and be sure that I will compliment the entire staff on your behalf.
Indeed our Front Desk team is one of a kind, I can see it is a recurring compliment in every guest review and I am very proud to have such a great team. I will make sure they are recognized for they great work!
Please let us know when you would like to come see us again, we'll make sure your next stay is even better!
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Mainz, Germany
1 review
3 helpful votes 3 helpful votes
“a wonderful stay”
5 of 5 stars Reviewed December 27, 2012

Thanks to the great staff of the Impala Hotel (especially Maggie and Romain) who were absolutely wonderful in helping my wife overcome her Cold/Flu while we were there over Christmas 2012.

This 17 room hotel has an excellent location in the middle of South Beach and is very close to the beach and some great restaurants. The rooms are very clean, large, stylish and modern, and have comfortable new posturepedic mattresses and fine linen as well as a good shower and nice bathroom. Also, there were good quality soaps and shampoos not usually found in other hotels. The internet was fast and stable, and there is a nice little mediterranean courtyard by the entrance. Most rooms seem to have only sideviews to the adjacent buildings however, but that makes them a little quiter too.

We really loved it, felt quite at home here and would definitely come back to stay at the Impala Hotel on our next visit to Miami. Thanks again for a wonderful stay!

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
Ask RicoAnette about Hotel Impala
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christelle T, General Manager at Hotel Impala, responded to this review
January 11, 2013
Such a nice and pleasant review! Romain and Maggy join me to thank you for sharing your good experience with them and the hotel. They are amazing and the unique customer service they are able to provide really comes from the heart.
We strive for our guests to feel at home so reading that you did is the most rewarding compliment we could ever get! So thank you and we hope to have the pleasure of welcoming you again very soon!
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Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“A Christmas getaway”
5 of 5 stars Reviewed December 26, 2012 via mobile

I chose this hotel through the good reviews on Trip Advisor. My husband and I wanted to stay two days Christmas eve and Christmas Day and made reservations a couple of days before. On our first night, my husband became ill, experiencing a lot of pain in his shoulder that needs rotator cuff repair. When we decided to leave one day early, the staff was so nice and understanding. I fully expected to have to pay for the 2 days but the wonderful lady at the front desk on Christmas Day only charged us for the one! What a wonderful Christmas present! We will definitely go back to this hotel! It was most pleasant and felt quite luxurious. I loved the little courtyard you walk through to the lobby.

Stayed December 2012, traveled as a couple
Was this review helpful? Yes 2
See 2 more reviews by Elliegarrison for Miami Beach
Ask Elliegarrison about Hotel Impala
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christelle T, General Manager at Hotel Impala, responded to this review
January 11, 2013
Thank you for your kind words. We do our best to be flexible when it comes to unexpected events such as this one! I hope your husband is now feeling better and that you will be able to fully enjoy your next stay with us!
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Senior Contributor
22 reviews 22 reviews
16 hotel reviews
Reviews in 17 cities Reviews in 17 cities
18 helpful votes 18 helpful votes
“lovely hotel”
4 of 5 stars Reviewed December 24, 2012 via mobile

rooms: quite small but very stylish design, very comfy beds, thick walls (couldn't hear any other guests), room didn't let much light in due to blacked out bathroom windows and main window facing an ally. very clean rooms.

location: excellent, safe location. 1 min to ocean drive and 3 min to beach. close enough to all attractions but out of the way so its not noisey at night.

staff: very helpful and polite. although when booking the hotel we were told on the internet that parking was € 20 a night when we arrived at the hotel we were told it was €25 and they wouldn't change it. also the valet staff drove our car very fast and crazy. breakfast is €10 a person for continental.

overall a lovely hotel. we would stay here again.

  • Stayed December 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
Ask beccy113456 about Hotel Impala
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christelle T, General Manager at Hotel Impala, responded to this review
January 2, 2013
Being a part of our guests' memory is the greatest Christmas gift we could get! Our staff members always try their best to provide a unique personalized service and the entire team joins me to thank you for your kind words.
Concerning the noise from the club, I would like to inform you that we have been working with them very closely after hearing some of our guests' feedback and they have been very cooperative and understanding. They helped us resolve this matter and we are no longer hearing any noise coming from the club nor having any guest complaints. Thank you for your feedback and allowing us to take action quickly!
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Kassel, Hessen, Germany
1 review
“A fantastic experience”
5 of 5 stars Reviewed December 21, 2012

Thanks for the nice days. The hotel is very friendly and perfect. The location on Ocean Drive leaves no wish unfulfilled. And South Beach has its own charm. The staff was always friendly and helpful. I will draw on this wonderful memory for long.

Room Tip: I stayed in the room the 104th Night could possibly from the nearby disco penetrate some noise in th...
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  • Stayed December 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Andreas_Leder about Hotel Impala
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
 
 
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Additional Information about Hotel Impala

Also Known As:
Impala Hotel Miami Beach
Impala Miami Beach
Address: 1228 Collins Avenue, Miami Beach, FL 33139
Phone Number:
Region: United States > Florida > Miami Beach
Amenities:
Bar/Lounge Beach Business Center Free High-Speed Internet Pets Allowed Restaurant Room Service Suites Wheelchair access
Hotel Style:
#2 On the Beach Hotels in Miami Beach
#7 Family Hotels in Miami Beach
#19 Business Hotels in Miami Beach
Price Range: $$
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
"Italian Elegance in the middle of South Beach." Meditteranean gem hidden in the middle of South Beach, the Impala Hotel is the ideal base for your romantic getaway in Florida. Hidden from the intense activity of the surroundings, this soothing calm location will warmly welcome you in one of its 17 rooms. You will enter the property by walking underneath an archway, and then through a landscaped walkway and courtyard, passing by a fountain. Built by Gianni Versace's architect, the Impala Hotel features numerous elements originally intended for the Versace Mansion, including an Italian-made floor mosaic in the lobby. Comfortable rooms feature wrought iron fixtures, wood furniture, and luxury bathrooms with coral rock. You will enjoy a fine dining at the Spiga Restaurant, an Award-Winning authentic Italian establishment. ... more   less 
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