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“Good Location, Clean Comfortable Bed, Clean Room, Good Nightly Rate.....” 4 of 5 stars
Review of Hotel Impala

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Hotel Impala
3.5 of 5 Hotel   |   1228 Collins Avenue, Miami Beach, FL 33139   |  
Hotel website
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Hotel amenities
Ranked #13 of 200 hotels in Miami Beach
1 review
“Good Location, Clean Comfortable Bed, Clean Room, Good Nightly Rate.....”
4 of 5 stars Reviewed July 7, 2012 via mobile

Stayed with my best friend from june 28-july 2 2012. Excellent room, clean and modern, bedding comfortable. The only negative was the bathtub hot and cold knobs didnt work, water was extremely hot. The phone also didnt work in our room, I used my cell phone to call the front desk. But we were less than one block from the beach, this location is close to almost everything in South Beach......we enjoyed this trip!

  • Stayed July 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Manager at Hotel Impala, responded to this review, July 10, 2012
Thank you so much for taking the time to review the Impala Hotel and for helping us improve!

Please accept our apologies for the bad experience you had with our bathtub. Only a few rooms have tubs and due to various reasons, it is the only part of the hotel’s renovation project that was not completed on time and that is still ongoing. We do expect all bathrooms to be completely renovated very soon.

Concerning the phone, I am deeply sorry for the inconvenience this caused you and would like to inform you that this issue has now been fixed.

Please feel free to contact me directly if you ever come back to Miami, as I hope to have the opportunity to welcome you again and make a better impression!

Thank you

Christelle Tropina
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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357 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (61)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
1 review
4 of 5 stars Reviewed June 30, 2012 via mobile

This is my first tripadvisor review but I felt the need to write because the newly renovated Hotel Impala treated us so well! We received a complimentary upgrade to a deluxe room as we were celebrating our wedding anniversary. Room 100 was so spacious, super comfy bed, great AC and great lighting! The lighting in hotel rooms usually isn't good.This is my first tripadvisor review but I felt the need to write because the newly renovated Hotel Impala treated us so well! We received a complimentary upgrade to a deluxe room as we were celebrating our wedding anniversary. Room 100 was so spacious, super comfy bed, great AC and great lighting! The lighting in hotel rooms usually isn't good. If you are looking for a fairly priced, comfortable, clean hotel you've found it. There's no pool, but arent you in SoBe for the beach, anyway? We hate that! If you are looking for a fairly priced, comfortable, clean hotel you've found it. There's no pool, but arent you in SoBe for the beach, anyway? Stay at Impala Hotel and you won't be disappointed!

  • Stayed June 2012
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Neptune Beach, Florida
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 15, 2012

This is a lovely small hotel, very clean, nice rooms and in the heart of South Beach.
Staff is very friendly and helpful. 24 hours service. Pet friendly. Not a lot of green space for pets doing their business, but 3 blocks from the park and walking is all on side walks. Very close to all the great food and action.

Room Tip: Stay in the rear away from the street and it will be nice and quiet.
See more room tips
  • Stayed June 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miami, Florida
2 reviews
5 of 5 stars Reviewed June 9, 2012

I m from Miami and I needed to stay few days in an hotel . I was looking for a charming hotel near to the beach and walking distance from everything. I was really happy staying at the Impala hotel. It s a small quiet hotel with nice decoration and totally renovated. The bed are very confortable and the room was clean. The staff is very friendly and helpfull. Impala hotel would be my first choice if I need again an accomodation near the beach :)

  • Stayed May 2012, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paris, France
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed June 2, 2012

I stayed for 1 night at the Impala Hotel after a 2 weeks cruise. I wanted to visit South Beach before flying back to Europe and wanted a quiet hotel. I must say I was extremely happy with my choice! The location couldn’t be better, the ocean was 1 block away and I could walk everywhere. The hotel is very intimate and quiet and most importantly very clean. They just reopened after renovating the place and I really loved what they did with the rooms. Beds were really comfortable and service was impeccable. They have an Italian restaurant that was amazing too. I highly recommend it!

  • Stayed May 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vancouer,B.C.
2 reviews
3 of 5 stars Reviewed May 22, 2012

I chose to stay here because of the recent reviews i read. The staff were really nice, great customer service. However, the washroom in the room we stayed at were not what we have expected from a newly renovated hotel.

The room smelled like chlorine, not sure if all water in miami are heavily treated with chlorine but it smelled like public pools. The water taps was ridiculous to figure out. My boyfried burned his arm while showering because he couldnt figure out which way to turn it off. There were two taps, one for hot water and one for cold. They were not installed correctly, going the wrong direction which is really confusing.

I think our washroom was suppose to have a fan but it was broken or maybe it didnt have one built in. The washroom gets really steamy when we took a shower and our room was became humid smelled like chlorine after.

The A/C vent needed to be cleaned. A bunch of dust or some large black particles were all over the bed and around the vent area every morning. I hope to god we did not breathe those in while we were sleeping.

The bedroom itself was nice. The bed was comfortable and overall room was nicely designed to be a tuscan, italian theme. The hotel has a great location, close to everything!

  • Stayed May 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vancouer,B.C.
2 reviews
2 of 5 stars Reviewed May 22, 2012

I chose to stay here because of the recent reviews i read. The staff were really nice, great customer service. However, the washroom in the room we stayed at were not what we have expected from a newly renovated hotel.

The room smelled like chlorine, not sure if all water in miami are heavily treated with chlorine but it smelled like public pools. The water taps was ridiculous to figure out. My boyfried burned his arm while showering because he couldnt figure out which way to turn it off. There were two, one for hot water and one for cold. They were not installed correctly, going the wrong direction which is really confusing.

I think our washroom was suppose to have a fan but it was broken or maybe it didnt have one built in. The washroom gets really steamy when we took a shower and our room was became humid smelled like chlorine after.

The A/C vent needed to be cleaned. A bunch of dust or some large black particles were all over the bed and around the vent area every morning. I hope to god we did not breathe those in while we were sleeping.

The bedroom itself was nice. The bed was comfortable and overall room was nicely designed to be a tuscan, italian theme.

  • Stayed May 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Easytobook.com

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Hotel Impala

Address: 1228 Collins Avenue, Miami Beach, FL 33139
Phone Number:
Location: United States > Florida > Miami Beach
Amenities:
Bar / Lounge Beach Business Center with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#4 Family Hotel in Miami Beach
#9 Romantic Hotel in Miami Beach
#10 On the Beach Hotel in Miami Beach
#11 Business Hotel in Miami Beach
#13 Top resorts Hotel in Miami Beach
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hotel Impala 3.5*
Official Description (provided by the hotel):
"Italian Elegance in the middle of South Beach." Meditteranean gem hidden in the middle of South Beach, the Impala Hotel is the ideal base for your romantic getaway in Florida. Hidden from the intense activity of the surroundings, this soothing calm location will warmly welcome you in one of its 17 rooms. You will enter the property by walking underneath an archway, and then through a landscaped walkway and courtyard, passing by a fountain. Built by Gianni Versace's architect, the Impala Hotel features numerous elements originally intended for the Versace Mansion, including an Italian-made floor mosaic in the lobby. Comfortable rooms feature wrought iron fixtures, wood furniture, and luxury bathrooms with coral rock. You will enjoy a fine dining at the Spiga Restaurant, an Award-Winning authentic Italian establishment. ... more   less 
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Also Known As:
Impala Hotel Miami Beach
Impala Miami Beach

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