We stayed here recently between stops in New Oeleans and New York. Unfortunately, we didn't end up making it to NY during the hurricane and this is where Villa Paradiso may have shown its true colours. The phone in our room wasn't working (the drain in our shower was also blocked but this was fixed once we reported it) so we had to use the phone in the reception. We desperately needed to make changes to flights, accommodation etc and the staff were not very helpful. We offered to pay a lot of extra money to be able to make an international call but this was not allowed. Understandably, this wouldn't usually be allowed anyway, but we were stuck with some pretty extraordinary circumstances.
On arrival and departure, we also found the staff a little unwelcoming and unhelpful.
Apart from this though, the location can't really be beaten, the rooms have everything you need and it was a nice change from high end hotels on a long trip throughout the US to have more of a "home" like place to stay.
Would consider staying again but can probably find better
- Also Known As:
- Villa Paradiso Hotel Miami Beach
- Paradiso Hotel Miami Beach
- Paradiso Miami Beach