Great location. Truly outstanding service, especially for kids. I recommend this hotel to anyone looking for a superb hotel. It's expensive but worth it!

The finest boutique hotel we've stayed in. Staff who genuinely enjoy their job and every request was dealt with quickly and promptly. It was Hiphop weekend and the way we were able to sit in the outside bar watching the world go by was unique.
A special thank you and commendation to the Chef.
On the first night we attended the hotel's restaurant and timed it so we arrived 10 minutes after a party of 20 had been seated and so our food was very slightly delayed. We did not say anything (when it arrived it was delicious) but the next day the chef contacted us personally to apologise as one of the staff had reported to him that we had been waiting longer than normal for food. This was followed up by another senior members of staff who tracked us down to the pool to apologise and asked if they could do anything to make amends. We declined as, frankly, the service on that night was still better than most places in London. It is how a hotel respond when things do not go to plan that defines them. In this case I have no hesitation is saying that when we next visit South Beach we will only consider the Tides.

My experience at the Tides in Miami Beach merits a mention in Trip Advisor. It exceeded expectations. The staff provided excellent service, and made the stay special. Some specifics:
We had some unexpected business needs on arrival, and frequent need of the rental car. The staff managed every request promptly with no fuss; in spite of the crazyness of South Beach on a holiday weekend! The hotel also insulated us from the insane crowds outside, and proved to be a relaxing oasis of calm in what might have otherwise been an ordeal.
The food at La Marea was superb, and the new chef is just getting started. The waiters were friendly without being obtrusive.
Our room was spotless each day. The guest rooms are remarkably large for South Beach.
The morning coffee/tea service was nice.
The young staff go out of their way to engage the guests in conversation, and seem genuinely happy to work at the Tides.
The pool was warm (it's heated) and clean, and none of the staff were bothered that my wife used it topless. It is on the west side of the building, so only receives sun in the afternoon.
We loved the decor: it is modern but comfortable and relaxing.
The only drawback is the fact that Ocean Drive (which all the rooms face) is party central in SoBe, so it is impossible to escape the noise in the evenings. But then, if you are looking for peace and quiet, you wouldn't be staying in South Beach, would you?
This is one of the few premium botique hotels I have stayed at that earned it's premium price.
We would return again gladly!

This boutiquey hotel is absolutely beautiful. Upon arrival the hotel provided us with 2 cocktails and a bottle of champagne and strawberries (it was our honeymoon but I only mentioned it in an email some 6 months earlier). The service was amazing and the rooms (which are fully specked with a plasma, MASSIVE bed, sofa, amazing view etc) are extremely spacious. The location is also perfect with the beach right opposite, and is walking distance to all major attractions in South Beach. Worth every penny and will definitely be staying again.