This is our second year in a row staying at the Tides. My Mom and I came for a girls vacation last year as the result of a package deal being offered on Travelocity. We loved it so much that we returned this year!!!
This is one of the nicest, cleanest, largest hotels I've ever stayed at...and I've stayed at a lot of five star hotels. It's just top notch. Everyone is helpful and polite. The lobby area is beautiful. The room is chic and comfy. There is a walk in closet with drawers and plenty of space to hang things. There is a safe available. The King size bed is huge and sooooo comfortable. The views are amazing and I LOVE that you can actually open the window and get a real sense of everything going on outside. But at the same time, as soon as you close the window, you can barely hear anything even with all of the shenanigans still going on down below. All it takes is a sound machine, some soft music or the tv being on and you won't hear anything at all. And they have to cut everything off at a certain time anyway, so this doesn't go on all night. My Mom is a very light sleeper and we were concerned that the nightlife would bother her but it didn't at all! Additionally, the blinds they have darken the room so the lights aren't bothersome, either!
The housekeeping crew will get you absolutely anything you need. They do an excellent job on the room. When we first walked in after check in, our room smelled of bleach which is such an awesome, clean scent to me! They provided extra towels upon request. They have a turn down service. They mop the tile floor every day. They were excellent.
We arrived an hour before check in time but were still able to get into our room right away. Mike brought our bags up for us immediately and told us a little bit about their accommodations. We were given a ticket for 2 complimentary signature drinks which could be used at any time during our stay. We used them on our last night and chatted with the bartender for a while who was super friendly and provided excellent service. We actually intended on going outside with our drinks but we enjoyed him so much that we stayed.
You get chairs, chair sheets, an umbrella and towels every day when you go to the beach. You just give your name and room number and the Boucher Brothers do the rest of the work and set everything up for you which is awesome! Please tip these young men! We saw so many people not tipping and felt awful. It is HOT out there and they are busting their hump for hours dragging chairs and canopies back and forth...show them some love. They earn it.
We love the location of the Tides on Ocean Drive. It's in a great spot. The decor, both inside and out, is so classy and beautiful. It is next to the Palace which for me, is a HUGE plus because I love watching their shows every night!
We also like the security of the elevator/hotel. When you get on in the lobby, you have to put you room key in before it will move. This ensures that no random people are wandering the halls.
This year our shower did leak. I had read reviews about that last year and it didn't happen but this year it definitely did. I'm not talking a little leak, either. It's kind of a half shower door so the water squirts out somehow. It's definitely a design flaw. There's nothing you can do about it and it won't really be a problem for you since you aren't the one cleaning it. It's unfortunate but like I said, there's nothing you can really do. Other than the leaking, the shower is gorgeous! Great lighting, a ledge that makes shaving super easy. Excellent water pressure. There's a shaving mirror inside for men. And they provide C.O. Bigelow toiletries which I really enjoyed. I usually hate showering in any shower other than my own but I LOVED taking showers in here after a long day at the beach. Again, so relaxing. And they have two robes in each room so after you're finished, you can get cozy and relax.
If I had to say one negative thing about the hotel it would be about the food. It's just not good. And not fresh. That's the one thing I think they need to improve on. They have beautiful seating inside and outside and I think they would have so many more guests for breakfast, lunch and dinner if the food was actually good. I will say the orange juice was so fresh that it tasted like I stuck a straw into an orange and started sucking. The Belgian waffles were just ok. The turkey bacon was just ok. My mom liked the French toast. Last year we had the hash browns and they were awful so we avoided them this year. Last year we also tried the fried calamari and pizza and they both tasted totally frozen and awful so we didn't bother with trying any other meals here other than breakfast one day. The server we had was very nice but service is very slow. I remember it being slow last year as well.
All in all, this is a gorgeous hotel that I would HIGHLY recommend. My Mom and I even talked about making this an annual girls trip because we love it so much. It's just so comfortable and relaxing and CLEAN and the service provided is top notch. The kind of place you go to where you can REALLY relax.
Thanks to the Tides for another awesome, relaxing a girls vaca with my Mom!