We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Kent Hotel” 4 of 5 stars
Review of Kent Hotel

Save Saved
You added Kent Hotel to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Kent Hotel
3.0 of 5 Hotel   |   1131 Collins Ave, Miami Beach, FL 33139   |  
Hotel amenities
Ranked #123 of 200 hotels in Miami Beach
Houston
Top Contributor
51 reviews 51 reviews
18 hotel reviews
Reviews in 23 cities Reviews in 23 cities
25 helpful votes 25 helpful votes
“Kent Hotel”
4 of 5 stars Reviewed February 1, 2013

Location, location!! The greatest asset of this hotel is its proximity to the beach, the boardwalk and Ocean Drive. Lots of things to see and do, great places to eat that are within walking distance. A group of us stayed here and were wisely advised not to bother with a rental car. For the short amount of time we spent in Miami Beach, we didn't need a vehicle (didn't need to worry about parking!) and the location of the Kent Hotel was ideal. Francois made reservations for us to a restaurant he recommended and arranged for transportation for us to the airport. They provided beach towels to guests as well. Great service! We just had a few issues about the hotel itself since it looks like an old but renovated building. The room assigned to us was close to the street, so we can hear noise even with closed windows. Our room configuration was odd - the beds are blocking the entrance to the rest of the room. You just have to see it! Very small and tight bathrooms; unless you are in a suite, the sink space is tiny. We didn't have hot water at certain times of the day (mid-morning); warm to lukewarm at best. Our TV did not have good reception the first night. When all these were brought to the attention of the management, they were very accommodating and gave us a discount on our room rate. I think they really aim for customer satisfaction. For a short stay in Miami Beach and if all the traveler needs is a clean room to sleep in, then this hotel will be more than adequate.

Room Tip: Ask for rooms away from the street. Inspect the room first to make sure the beds don't block th...
See more room tips
  • Stayed January 2013, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
zero11382, General Manager at Kent Hotel, responded to this review, April 2, 2013
Dear Guest, thank you for the positive review, even though that some of the problems you faced were minor we are not content on allowing them to happen in the first place, so I apologize for any inconvenience you might have encountered...if you can reach out to me at sales@thekenthotel.com and let me know which room you stayed in it would greatly help us correct the bedding situation for that room, thanks again!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

637 people have reviewed this hotel

Traveler rating
    118
    188
    181
    78
    72
See reviews for
62
189
37
22
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (59)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Contributor
18 reviews 18 reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed January 31, 2013 via mobile

Stayed in a 1 queen bed room.
Air conditioner was loud even when it was turned off. Kept me up at night
A bit shabby
Room was not properly cleaned, floor still had sand all over
Basic room good for the price.
Good location
Helpful staff when i wanted to book the evergaldes tour and bus boat tour of miami and biscayne bay

  • Stayed January 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
zero11382, General Manager at Kent Hotel, responded to this review, February 1, 2013
Dear Guest, I'm confused as to the A/C being noisy even when turned off? Please contact me at your earliest convenience, I would like to speak to you in detail about your reservation and experience, you may reach me at sales@thekenthotel.com or 305-604-5068 Ext. 3001
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Montevideo, Uruguay
Senior Contributor
25 reviews 25 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed January 29, 2013

Nice rooms, clean bathrooms. We asked for a quiet room and stayed at the back, no noise. Comfortable bed, really clean. Friendly and helpful staff, they gave us good advice on what to see and do, they provide beach towels and even lent us an ubrella on a rainy day! Thanks for a pleasant stay!

  • Stayed April 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
zero11382, General Manager at Kent Hotel, responded to this review, February 1, 2013
Dear Guest thank you for the great review, good to know you enjoyed your stay and that you found staff to be pleasant and accommodating
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Minneapolis, Minnesota, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 29, 2013

We wanted to stay in South Beach after a cruise so we booked one night here at the Kent. I called and talked to Francois directly to book. He was awesome and very knowledgeable about the area. Prices were great compared to others on Collins and our room was clean. We couldn't get in to our room until 4 so they upgraded us to a suite. The Orchid room. There is street noise but you are in South Beach what do you expect? Thanks Francois I will be back, and I am still working on a good Viking name for you. Erik

Room Tip: Any of the suites are great. They have jacuzzis and huge bathrooms.
See more room tips
  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
zero11382, General Manager at Kent Hotel, responded to this review, February 1, 2013
Thank you Erik for the wonderful review, glad to know you found Francois to be very hospitable and enjoyed your stay, please come back and stay with us again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
Reviews in 15 cities Reviews in 15 cities
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed January 24, 2013

This place is conveniently located on Collins Avenue and 11th Street. Is walking distance from everything, but needs some serious work. The rates were somehow ok, 150 dollars a night, but nothing included with it... No even water...The Housekeeping services were very cordial and friendly but the front desk was not...In fact when checking in, the guy gave a whole speech to a french couple about what to do and where to go and when it came to us.. Nothing... and He barely said welcome...? Maybe is not gay friendly? There is weird smell when you get inside...We stayed two nights and not sure we will return.. They allow smoking in some rooms....They can seriously improve...

  • Stayed January 2013, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
zero11382, General Manager at Kent Hotel, responded to this review, February 1, 2013
Dear Jorge&Christian, thank you for the review - not sure why the Front Desk did not greet you in the same manner as the couple before you but we are a people friendly hotel regardless of your sex, race, gender etc. etc. - we have an orange scented air purifier in the lobby maybe that was the weird smell? Please contact me at sales@thekenthotel.com or 305-604-5068 Ext. 3001, I would like to speak to you and get your thoughts and recommendations what you would like to see improvement on
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Philadelphia, PA
Senior Contributor
33 reviews 33 reviews
12 hotel reviews
Reviews in 22 cities Reviews in 22 cities
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed January 23, 2013

I joined a cruise at the last minute, and finding affordable flights was tricky -- I realized it would be cheaper to stay in Miami for one day after the cruise and fly back the next morning. I chose to spend the day in South Beach (I've been there several times before) and simply needed a clean hotel for one night. The Kent had an excellent price, and I booked it directly through their website.

They had one room available at noon (four hours before the official check-in time), but the front desk clerk warned me that it was on the 2nd floor facing the main street. Instead of waiting for another room to open up, I decided to take it -- since I already live in a city, I'm very used to traffic noise. The room was a very nice size and clean; but it is clear that you are in an older, art deco-era building -- concrete walls, older windows, etc. But those attributes are typical of all the boutique hotels along Collins Avenue.

What was very apparent to me was the noise -- not from the street traffic, but from inside the hotel. Besides the bed, there is nothing in the room that would absorb sound -- no carpet or rug, no upholstered furniture, no drapes, etc. (The windows have shades.) All sound is echoed and amplified, and it travels down the hall from other rooms. I could clearly hear the television in the room next door, and a dog barking somewhere down the hall. Plus the voices of other guests when they were in the hallway. Other reviewers used the term "dorm," and I think that's a good description of the noise level in the hotel.

The bathroom was completely tiled in a modern style, but strangely it lacked any countertops or shelves for toiletries, including in the shower. Nor were there any hooks. Between the bathroom and the stark room, it felt like the owner ran out of money before (s)he could finish installing the decor.

But to the positives... everything in the room worked and the bed was comfortable. The front desk also assisted me with reserving a car to take me to the airport early the next morning. And despite the ambient noise in the hotel, I popped a sleeping pill and slept soundly through the night.

In a future situation, I would certainly stay here again if I needed an affordable hotel for a night or two, but if I were looking for more resort amenities, I would consider the more expensive properties instead.

  • Stayed January 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
zero11382, General Manager at Kent Hotel, responded to this review, February 1, 2013
Dear Guest, thank you for the review, these buildings in South Beach (primarily the old Art Deco architecture) do have thin walls and noise can be an issue if you have noisy guests or a very busy weekend - we are addressing the "space" for toiletries this week and will no longer be an issue in the near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Westport
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed January 20, 2013

In September, 2012, I reserved a Saturday night in January, 2013. Today, 6 days before the reserved day, I received a surprise cancellation notice. My guess is that another party wanted the full weekend and I got bumped off. This is bad business. I called them for an explanation and they told me my card was declined for payment. I know I have 2 thousand available and the expiration date is 12/14. The day after they canceled, they no long have records of my credit card information. I looked up "Check Rates" on their web site immediately after the cancellation, and they are booked solid for the whole weekend. Something fishy going on by the beach. Be aware, you may get canceled or bumped off with short notice.

  • Stayed January 2013, traveled with family
    • 4 of 5 stars Location
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
zero11382, General Manager at Kent Hotel, responded to this review, February 1, 2013
Dear Al, I remember your reservation and I would like to clear something up - firstly we do not practice bad business, I have worked in several hotels throughout my life and I run this property with a consumer first oriented mentality, all of our policies are geared to benefit the consumer - your reservation was provided to the property via Venere.com, when the reservation was received the credit card which was provided declined, in spite of this the reservation was held anyways - the week prior to any arrival if a reservation is not confirmed we attempt once again to run the credit card to see if the first night deposit can be obtained (hotel policy requires that the first night be pre-paid in order to guarantee any reservation) - Unfortunately through Venere.com the credit card information is only viewable 72 hours after the booking has been made, this is the reason the cancellation was processed, to actually get you to call the hotel and confirm the booking - If I am not mistaken you had needed a room with 2 beds and when you contacted us we had no more, but we did have other rooms - your reservation was not canceled to make space for someone else, we do not do that - but I can suggest that in the future should you make a booking which requires a partial payment to a hotel, and you do not see that payment posted on your credit card a few days later you might want to inquire with the property why that is the case, as it seems doing that would have solved this issue long before you were due to arrive or before we canceled the booking. I'm sorry that this occurred and that it left it a bad representation of our establishment, please feel free to contact me at 305-604-5068 Ext. 3001 in order for me to have the chance to make it up to you.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Been to Kent Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Kent Hotel

Address: 1131 Collins Ave, Miami Beach, FL 33139
Location: United States > Florida > Miami Beach
Amenities:
Bar / Lounge Beach Business Center with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#82 On the Beach Hotel in Miami Beach
#123 Top resorts Hotel in Miami Beach
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Kent Hotel 3*
Official Description (provided by the hotel):
Located in the heart of Miami's Art Deco district, only one block from the beach, the Kent is like a playground for adults. Its 59 stylishly appointed rooms reflect the fun and flair of Miami Beach. The Kent, a South Beach Hotel is a perfect choice for guests who enjoy stylistic fusion, convenience and value. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Booking.com, Hotels.com, Expedia, Tingo, Cheap Tickets, Priceline, Travelocity, BookingOdigeoWL, Despegar.com, TripOnline SA, Venere and Otel so you can book your Kent Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Kent Hotel Miami Beach
Kent Miami Beach

Owners: What's your side of the story?

If you own or manage Kent Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.