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“Great place” 5 of 5 stars
Review of Kent Hotel

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Kent Hotel
3.0 of 5 Hotel   |   1131 Collins Ave, Miami Beach, FL 33139   |  
Hotel amenities
Ranked #125 of 200 hotels in Miami Beach
Phuket
Contributor
15 reviews 15 reviews
15 hotel reviews
Reviews in 15 cities Reviews in 15 cities
4 helpful votes 4 helpful votes
“Great place”
5 of 5 stars Reviewed December 1, 2012 via mobile

Really nice to stay in Miami, firstly we got upgraded to a king size room which was a nice touch, really nice room. The bathroom needs some refurbishment work but think the hotel is in the middle of it.
Want to say a big thank you to the front desk staff who held are camera we left behind for us and made sure UPS picked it up and delivered it to us.
Not cheap, but no place in south beach is, recomended!!

  • Stayed November 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
zero11382, General Manager at Kent Hotel, responded to this review, December 27, 2012
Thank you Rick for the great review, happy to hear your belongings were safely stored and you were able to get them back quickly!
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596 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Roma
Senior Contributor
31 reviews 31 reviews
6 hotel reviews
Reviews in 18 cities Reviews in 18 cities
22 helpful votes 22 helpful votes
1 of 5 stars Reviewed November 25, 2012

I stayed at Kent for the last two days an have to spend my last night there, can't wait this to be over. The elevator safety certificate expired two months ago. Every time you take a ride on that elevator the door slams very violently and in a dangerous way. Both the halls and the room smell badly. We were welcomes by a receptionist playing guitar with his feet on the table; I'm not kidding!! The bathroom door in my room does not open because it bumps on the toilet. It's been two days I cannot sleep because the rooms are very noisy, both because of noise within the room (very noisy AC and refrigerator that I had to unplug to let me sleep) and because of the noise outside the room: I can hear the elevator door slamming all night long, my neighboring hotel guests screaming or having intimate times, and such. Bathroom is questionably cleaned. I asked to change my room because of the issues above and staff confirmed availability in the morning only to refuse it on the very next evening. Most times staff is rude at you and unhelpful. In summary, it is being an horrible experience and i hope I will be done with it very soon. Do not go to the Kent!!!!!!!

  • Stayed November 2012
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
zero11382, General Manager at Kent Hotel, responded to this review, December 27, 2012
Dear Alessandro, I'm very sorry to read your review and imagine the poor experience you must have had - please contact me at your earliest convenience to sales@thekenthotel.com or via phone to 305-604-5068 (Ext. 3001) - I would like to speak to you personally to find out the details about your stay, and to see if there is anything we could do to make it up to you and earn your trust once again. I can tell you though that the elevator certificate being expired is correct, but it does not mean that the elevator is not up to code, the City inspects it twice a year and for some reason they take quite a long time sending out the certificates, I can assure you with a 100% certainty it was inspected and approved even with the new certificate not on the property yet.
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Boston, Massachusetts
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed November 24, 2012

Just an average hotel in a great location, If you want to be right in south beach and are looking for a bargain stay here. The rooms were decent and tidy. It may be a little rowdy late night on the weekends but it is south beach. I would stay again if on a budget.

  • Stayed December 2011
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
zero11382, General Manager at Kent Hotel, responded to this review, December 27, 2012
Thank you Kyle for the positive review!
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Panama City, Florida
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 13, 2012

I booked this room online as it was a bit cheaper than what their website offered. The staff was extremely friendly and personable. They worked hard to get a room ready for me because I was a bit early. While I was checking in I was able to chat with the cleaning lady and she personally made sure my room was spotless. My room was very clean, and a good firm bed (which I love), but the room only had a shower. That's fine with me.

Room Tip: I had room 101. I could hear hall noise occasionally but I was right by the front desk. No funny s...
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  • Stayed November 2012, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
zero11382, General Manager at Kent Hotel, responded to this review, December 27, 2012
Dear Guest thank you for the great review!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed November 10, 2012 via mobile

I stayed her with my boyfriend this weekend and I had a wonderful time. The staff is great. We checked in with Jose who greeted us with a smile. He was very informative and was looking out for our best interest. We felt right at home and everyone was very polite and attentive. The rooms were very nice and clean. It's a great place to enjoy what Miami beach has to offer. Miami beach is about partying, relaxing on the beach and taking it easy. We will be back and also let our friends know that this is where it's at.

  • Stayed November 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
zero11382, General Manager at Kent Hotel, responded to this review, December 27, 2012
Thank you Carmen for the great review, as a hotelier I do not think there is a better compliment than saying it was "your home away from home"! I'm glad to read that staff took great care of you.
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Las Vegas, Nevada
Senior Reviewer
8 reviews 8 reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed November 7, 2012

I thought the location was good,but i had to pay $25.00 a day to park my rental car. i received no help from the front desk. I thought that for $170.00 a night plus all the taxes it was sooo not worth it. Friday night when trying to sleep the music was pounding the walls till 5:30 AM. There was no coffee or fridge nothing in the room not even a clock. I will never stay there again. Also charged for internet.

  • Stayed November 2012, traveled as a couple
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
zero11382, General Manager at Kent Hotel, responded to this review, December 27, 2012
Dear Guest, I would appreciate it if you could contact me at sales@thekenthotel or to the hotel directly (305-604-5068 Ext. 3001) as i would like to speak to you about your stay, I do not think you stayed at our hotel and mistakenly posted this review on our site, the reason I think this is because we only charge $20.00 for Valet Parking, not $25.00 - also, the hotel does not have a lounge or club inside that would cause music to continue until 5:30 A.M., unless you meant to say that it was another guest, furthermore all of our rooms have small fridges inside (but we do not have coffee provided in our rooms) and not only do we have a clock on the nightstands but our Ipod Radios also have clocks on them, lastly we provide free Wi-Fi service, we do not even have a mechanism in place to charge for internet - if you would so kind, please contact me at your earliest convenience.
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Additional Information about Kent Hotel

Address: 1131 Collins Ave, Miami Beach, FL 33139
Location: United States > Florida > Miami Beach
Amenities:
Bar / Lounge Beach Business Center with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#83 On the Beach Hotel in Miami Beach
#125 Top resorts Hotel in Miami Beach
Price Range (Based on Average Rates): $
Hotel Class:3 star — Kent Hotel 3*
Official Description (provided by the hotel):
Located in the heart of Miami's Art Deco district, only one block from the beach, the Kent is like a playground for adults. Its 59 stylishly appointed rooms reflect the fun and flair of Miami Beach. The Kent, a South Beach Hotel is a perfect choice for guests who enjoy stylistic fusion, convenience and value. ... more   less 
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Also Known As:
Kent Hotel Miami Beach
Kent Miami Beach

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